--- description: Scopri le funzionalità di Parrot Cloud Call Center, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parrot Cloud Call Center - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per call center](/directory/30007/call-center/software) > [Parrot Cloud Call Center](/software/150341/parrot-cloud-call-center) # Parrot Cloud Call Center Canonical: https://www.capterra.it/software/150341/parrot-cloud-call-center Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/150341/parrot-cloud-call-center?page=2) > Software cloud per call center elegante e moderno con composizione predittiva illimitata, chiamate combinate e dashboard live per la creazione di report. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 22 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Parrot Cloud Call Center? Parrot è pensato per le PMI, i call center o le grandi aziende che cercano un dialer predittivo basato sul cloud e un contact center in entrata che sia conveniente, elegante e potente. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 22 Recensioni | | Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.8/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Electronic Voice Services - **Area geografica**: Addison, USA - **Anno di fondazione**: 1993 ## Contesto commerciale - **Prezzo di partenza**: 129,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - CRM - Dashboard - Definizione degli script di chiamata - Gestione delle code - IVR - Registrazione delle chiamate - Registrazione delle chiamate ## Categoria - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) ## Alternative 1. [DialedIn CCaaS](https://www.capterra.it/software/29589/callcenternow) — 4.8/5 (314 reviews) 2. [Convoso](https://www.capterra.it/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [Aircall](https://www.capterra.it/software/144486/aircall) — 4.2/5 (458 reviews) 4. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (223 reviews) 5. [CTM](https://www.capterra.it/software/152004/call-tracking-software) — 4.6/5 (150 reviews) ## Recensioni ### "A real time monitoring" — 5.0/5 > **Utente Verificato** | *12 gennaio 2019* | Sicrezza e indagini | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: This no typical call center facility that can do inbound and outbound calls, this is best for starters that wanted to maximize and the same time expand their labor force. Not only that, data analysis is readily available in a given period of time. It is also easy to use and easy to navigate. > > **Inconvenienti**: The tool itself uses the whole page of the browser unlike other related software it can be used as an extension to the browser that sometimes it makes hard to navigate. > > This is a good tool for companies that has call centers, you can fully maximize your labor force and the same time watch them closely in just few clicks away. Also data gathering are accurate. ----- ### "I have had a great experience with Parrot Dialer & Support and It is the BEST\!" — 5.0/5 > **Jeff** | *3 maggio 2017* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The reports and the ease at which callers are able to get from call to call. I enjoy being able to leave voice messages with such ease. Because of this I have recommended the Parrot Predictive Dialer to several people in the same field. > > **Inconvenienti**: I would like for he callers screen to be more customizable. Example: I would like for my clients "pay history" to appear in a "field" on the screen along side their names, addresses and other info. Even it had to be on another "page" like the "script is. If while speaking to the "lead" I could simply "scroll down" or "click" to another page and see each campaign they have donated to. They would see the CAMPAIGN NAME - THE DATE THEY WERE SOLD - AND THE $DOLLAR AMOUNT THEY PAID. When we are "tested" and asked, this helps in confirming our legitimacy which translates into more donation dollars. > > More calls, more sales, more collections, more money\! ----- ### "somewhat pleased" — 3.0/5 > **Harold** | *21 settembre 2016* | Telecomunicazioni | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: willingness to do whatever it takes to get what we need > > **Inconvenienti**: IT support is poor on Parrott compared to the support we get on Koala. > > I like the product I just have had issues with IT/Support for Parrott. The Parrott team try's their best to give my company what we need so I give an A for effort but the It team is poor on delivery. ----- ### "Seriously the best solution for increased call volume goals\!" — 5.0/5 > **Angela** | *21 aprile 2017* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It's very user friendly, fully customizable to fit the needs of our company, and priced right. > > **Inconvenienti**: The only con that I can think of is that the reps aren't able to see how many calls are left in a dialing campaign which makes them log in and try to call before they know if the list has calls, or if the list is empty. It would be nice if they could see that calls were available so they didn't waste their time logging in to a campaign to find that there are no calls to be made. > > This system is by far the best for anyone looking to increase call volume. The system is user friendly, and it offers flexibility that would accommodate any size call center; from just a few reps up to hundreds. I've used other dialers, and this is one we will be sticking with. The price is affordable, and they company's customer support if phenomenal. ----- ### "Parrot is the best out there\!" — 5.0/5 > **Jacob** | *1 dicembre 2016* | Contabilità > > **Vantaggi**: integration. user friendly, reliable > > **Inconvenienti**: missing auto email drip campaign > > Very happy with their service. the staff is always helpful and there to assist. the dialer is very reliable and easy to use. its also easy to work your way around. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/150341/parrot-cloud-call-center?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/150341/parrot-cloud-call-center) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati