iLobby

Easy to use for an afforable price

Commenti: Prompt and efficient customer service, easy to use, and very sleek and professional looking.

Aspetti positivi:

The software is very user friends. With a 500+ person location, we have rolled this out with minimal complaints or questions. We even had a member from our security vendor ask about it, as he was impressed with its looks and easy use.

Aspetti negativi:

It could benefit to have more customization and the ability to test emergency alerts without sending them to everyone.

Great Product/Service

Commenti: Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Aspetti positivi:

Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly. At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Aspetti negativi:

Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

iLobby Review

Commenti: This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Aspetti positivi:

This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Aspetti negativi:

The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself. When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

Amazing experience and top notch service

Aspetti positivi:

Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

Aspetti negativi:

I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

Manage your meeting room

Aspetti positivi:

- Best tool to show your meeting room availability based on real time. - Option to book meeting room from device.

Aspetti negativi:

- Should have option to manage 2-3 meeting room (if rooms are adjacent to each other). - User authorization before booking meeting room.

iLobby for our office

Aspetti positivi:

Easy to set up and very user friendly straight out of the box couple that with the quick response from the iLobby team and getting this set up, in use, and modified for our specific use was easily accomplished.

Aspetti negativi:

There are a few hard-coded features that we did not need and a few we wanted to change that was not able to be changed. No show stopping problems but just a few items that would have been nice to have.

Access control

Commenti: this is ideal for an inside business with a need for Access control,and confidentiality of the company.

Aspetti positivi:

the pricing is affordable,and secure.,..

Aspetti negativi:

nothing was in question,everything good.

iLobby

Commenti: Response was slow, and I feel there is lack of attention to customer needs, and more like "this is our product, like it!"

Aspetti positivi:

Ability to present different kind of documents and media, with or without signature, take a picture, scan a bar code if they completed part of it at home.

Aspetti negativi:

Not flexible to upload documents and set their order Not tracking progress, e.g. How far you watched the video? It will restart if you came back. Not able to see the progress from the portal

iLobby makes visitors feel at home

Aspetti positivi:

My team implemented iLobby as a way for visitors to be accounted for and organized. It was effective in doing so!

Aspetti negativi:

There were two minor glitches that came about in the main interface, but the customer service was quick to fix our problem.

Very clear software

Aspetti positivi:

Easy to use and very clear interface. You know exactly what you are asked for

Aspetti negativi:

The user is too constraint to the given options and has to stick to the software script.

iLobby Review

Commenti: For years we had a receptionist that registered people as they came in and we struggled with when she was out for vacation, sick, personal days to replace her. With iLobby registering the people electronically we no longer needed a person to sit at the entry way. She was able to move onto other tasks in her department.

Aspetti positivi:

Easy to use and configure. The iPad and kiosk looks great in our building entrance.

Aspetti negativi:

With the iPad scanning a license is difficult because the camera is on the back of the iPad.

Good System - needs tweaking for school use.

Commenti: It is great that iLobby sends an email to the person chosen as being visited. Easy to use, easy to load rolls in printer.

Aspetti positivi:

Easy to use and to instruct others on use. Easy to review who has logged in as a visitor.

Aspetti negativi:

Print mechanism fickle. Does not always print a label. We believe it does not print a label for someone logging in again in less than 24 hours. But even accounting for this, printer does not always print out a label.

iLobby Review

Aspetti positivi:

System is very modern and quick. Its easy to use and we get a lot of compliments.

Aspetti negativi:

Parts of the software were not working correctly upon implementation. We also had a few customizations which were buggy at first. After several rounds of back and forth, things were sorted out but it was frustrating for the start of implementation. Things have been running smooth for almost a year now.

Good Product

Commenti: Very good experience thus far with iLobby. Communication is good and deadlines are met on time.

Aspetti positivi:

Good product right out of the box and easy to get setup and start using. The customer support staff are quick to respond, seem knowledgeable about the product and communicate well based on what is needed

Aspetti negativi:

Some of the things we talked about in our initial meetings was not available in the software and had to be part of a custom development that extended the time that it took for us to start using the software on a daily basis.

iLobby Visitor Management

Commenti: We use the iLobby visitor management system at our QDOBA Mexican Eats corporate offices. Since the first day we implemented the iLobby system, we’ve received rave reviews from our employees, guests, and vendors on how easy it is to use. We are very pleased with the iLobby system and highly recommend it as a visitor management solution.

Aspetti positivi:

The best feature is the ease of use. All visitors and vendors have complemented the system and how efficient it is.

Aspetti negativi:

The ease of uploading group names for a meeting. the process its a bit complex and requiters to many steps.

Excellent Visitor Management System

Commenti: We have replaced a much more costly security guard or greeter with this system that allows visitors to check in and their hosts come to pick them up inside our outer lobby. This works really well at our facility.

Aspetti positivi:

I liked the integration into our existing system without adding any data to our network.

Aspetti negativi:

There was not much I did not like. I only recommend the option to customize the phone system so that we can redirect the call in number.

My Office

Commenti: Overall I have liked it. I know when my client is here without having to keep checking.

Aspetti positivi:

I liked that we just set it up and it pretty much just did the work on it's own.

Aspetti negativi:

Adding members had to do two different steps and in the very beginning was confusing.

iLobby Review

Aspetti positivi:

iLobby is very easy to set up and use. The app platform sitting on the iPad along with Bluetooth badge printer are frequently complimented on by our visitors. The iLobby staff was very helpful in back end set up and act with a high degree of professionalism

Aspetti negativi:

This product and platform meets or exceeds all expectation. There is nothing I can complain about here.

iLobby review

Commenti: great overall, very nice feedback from the visitors

Aspetti positivi:

nobody else has it, it is very fancy and progressive

Aspetti negativi:

it would disconnect from the network on its own and not connect automatically

Spiffy product, but administration portal could use more features.

Aspetti positivi:

Notifications are very helpful, and the interface looks very nice. Having a database of confidentiality agreements are very convenient.

Aspetti negativi:

No easy way to change mistyped user information. Would be nice to have a way to 'batch' check-in groups of pre-created visitors for specific events where 20+ people need to wait in line to check in.

iLobby used for year and a half

Aspetti positivi:

Ease of use, user friendly GUI. Really well appreciated by the visitors. Good visibility of the people traffic.

Aspetti negativi:

Rare issues with the printer (disconnecting)

GKN iLobby review

Aspetti positivi:

Easy to use and setup, reliable and support is quick to respond. Updates often to fix bugs.

Aspetti negativi:

No dislikes about the software or hardware

Ilobby review

Aspetti positivi:

The product is easy to use and has many features built into it. Really like the fact that I can find the extension numbers of the people that visitors are visiting and notify them if they are running late.

Aspetti negativi:

Sometimes the tablet does not get charged, without a possible explanation.

Review of iLobby

Commenti: Enjoy it and great for the business.

Aspetti positivi:

Notifications on phone, email and text.

Aspetti negativi:

Ease to change who you are here to see.

Very pleased!

Aspetti positivi:

We implemented it once, and didn't have to look into it again :) It is easy to use and automated our visitor logging system. Definitely recommended.

Aspetti negativi:

No comments to add here - it's a simple yet effective visitor logging system.