dotdigital Engagement Cloud

Chi utilizza dotdigital Engagement Cloud?

Imprese di medie dimensioni e B2B, B2C e aziende e-commerce con almeno 5.000 contatti.

Cos'è dotdigital Engagement Cloud?

dotdigital (precedentemente dotmailer) è leader globale nella produzione di tecnologia di coinvolgimento dei clienti. La sua piattaforma è Engagement Cloud, la scelta ottimale per aziende in crescita e marchi ambiziosi. Le straordinarie funzionalità della piattaforma consentono a oltre 80.000 esperti di marketing in 150 paesi di acquisire, convertire e fidelizzare i clienti su vasta scala. Gli utenti possono connettersi con sistemi CRM ed e-commerce, diffondere dati potenti e automatizzare messaggi multicanale intelligenti che hanno un impatto sul pubblico.

Dettagli su dotdigital Engagement Cloud

dotdigital

https://www.dotdigital.com

Fondata nel 1999

Panoramica dei prezzi di dotdigital Engagement Cloud

dotdigital Engagement Cloud non dispone di un piano gratuito ma offre una versione di prova gratuita.

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Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Formazione

Di persona

Webinar

Documentazione

Assistenza

Assistenza diretta 24 ore su 24

Orario lavorativo

Online

Caratteristiche di dotdigital Engagement Cloud

  • Campagne di drip marketing
  • Conformità CAN SPAM
  • Contenuti dinamici
  • Creazione di report/analisi
  • E-mail generate da eventi
  • E-mail ottimizzate per cellulari
  • Editor di posta elettronica WYSIWYG
  • Gestione degli elenchi
  • Gestione degli iscritti
  • Gestione dei modelli
  • Libreria di immagini
  • Pagine di destinazione/Moduli web
  • Risponditori automatici
  • Sondaggi per clienti
  • Test A/B

Visualizza l'elenco completo di Programmi per email marketing

  • Analisi dati/Tracciamento ROI
  • CTA personalizzabili
  • Campagne di drip marketing
  • Contenuti dinamici
  • Intelligenza commerciale
  • Lead Scoring
  • Monitoraggio degli utenti di siti web
  • Pagine di destinazione/Moduli web
  • Search Marketing
  • Segmentazione
  • Social Marketing
  • Test A/B

Visualizza l'elenco completo di Software di marketing automation

  • Azioni innescate da eventi
  • Database contatti
  • Email Marketing
  • Gestione dei canali
  • Gestione di potenziali clienti
  • Multi-campagna

Visualizza l'elenco completo di Software per campagne online

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Recensioni su dotdigital Engagement Cloud

Stai visualizzando 5 di 161 recensioni

Nel complesso
4,3/5
Facilità d'uso
4,2/5
Servizio clienti
4,2/5
Caratteristiche
4,1/5
Rapporto qualità-prezzo
4,1/5
Jennifer K.
Donor Messaging Strategist
Istituzioni religiose, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 16/2/2018

"As a new user of the Dotmailer software, I quickly found that it is user-friendly and robust ."

Commenti: I was quickly able to build my skill in creation of emails, reach a wider audience, and push relevant content to the email list.

Vantaggi: I enjoy the drag-and-drop campaign builder and segmentation that are offered, I find that our organization can go back regularly to templates and rebuild similarly styled emails. I also find that Dotmailer helps us reach our audience in the most sophisticated way through Programs that are uniquely tailored to the email subscriber.

Inconvenienti: I would like for there to be a few tweaks to the address book and segment functionality. I feel in some ways the system requires you to choose one or the other, when I'd like to be able to use a segment vs. an address book. I also would like it to be easier to select campaigns in the segment builder-- i.e. pin selected campaigns at the top.

  • Fonte della recensione 
  • Data della recensione: 16/2/2018
Naomi T.
Marketer
Servizi bancari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 21/5/2018

"Brilliant mailing platform."

Vantaggi: I like the Dotmailer support team , they were very helpful while we first began using this solution and they have been helpful at every step during these past few months.As a sales and marketing specialist ; I was able to reference the Dotmailer support team approach to my team ,as an example of how to provide effective product support to users.
I have got very little knowledge of html and I have been able to use this solution to create newsletters still ,all thanks to their easy editor which removes the need to leverage on a programming background to get work done. I must admit though ,that for my marketing colleagues who have got a better programming knowledge ; they create better newsletter templates than I do.
It has an high email delivery ratio and we are able to monitor the number of recipients who opened our newsletter emails.

Inconvenienti: Dotmailer pricing is on the high side when compared with substitute products.However , with the amount of quality support we have gotten so far ; it does not matter ,as far as it keeps getting the job done for us.

  • Fonte della recensione 
  • Data della recensione: 21/5/2018
Judson H.
CEO/Founder
Moda e articoli di abbigliamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    1/5
  • Facilità d'uso
    2/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    1/5
  • Consigliato
    0/10
  • Fonte della recensione 
  • Data della recensione: 30/8/2017

"A great platform, if this was 2009 and not 2017"

Commenti: A lesson in vetting platforms that claim to be solutions more thoroughly before proceeding. Other than that, I cannot think of another benefit.

Vantaggi: The analytics on each email campaign. It is nice to get a visual report following the performance of the email campaign.

Inconvenienti: Other than the campaign reports, I have a problem with just about everything else with this platform, particularly the customer service but I suppose that that is not the question here. The platform itself is wildly outdated, seemingly by intention because they will offer you custom templates but with an extremely high cost and they will request that you fill out so much information that you've already done half of the work for them. The drag-and-drop feature is not unique in 2017, which I see is the most frequent positive thing others have to say about it, but the fact that there is no auto-save is absolutely absurd. The platform is also buggy when trying to adjust background colors and with editing photos post-upload. Raising issues to customer service only led to them pointing fingers at me for supposedly not knowing how to use the product and not even once led to a solution.

  • Fonte della recensione 
  • Data della recensione: 30/8/2017
Sean D.
Marketing Assistant
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 1/2/2019

"Works great for my marketing team!"

Commenti: This is the end all be all of email campaign management for my medium sized company. We use Dot Digital every single day to track our new leads and put them through our nurture cycle. I can whole heartedly say that without this platform my marketing team would be lost. If you are looking for a way to manage your address books and email campaigns this is where you should stop your search.

Vantaggi: The ability to track your email campaigns
Super easy to use overall
Ranking leads by email engagement has been critical to our business
The ability to export the lists to Excell make marketing meetings a breeze
Really great for managing address books and targeting segments

Inconvenienti: When you export the data to excel it exports the file to a .csv by default and in this scenario it is possible that you will lose data more often than if the file were exported as .xls file. However, this seems like a very simple fix and may simply be dependent upon user preference and the software your company works with outside of Dot Digital.

  • Fonte della recensione 
  • Data della recensione: 1/2/2019
Yusra K.
Manager Risk Advisory Services
Contabilità
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 13/2/2018

"A MUST BUY SOFTWARE!"

Commenti: The landing page builder makes it really easy to build nicely designed landing pages that helps our lead generation campaigns. We are utilizing DotMailer to market to the emails we gather at events which we were unable to reach before.

Vantaggi: The interface design is clean and organized making it easy to find what you're looking for. Dotmailer s extremely flexible, it allows creating complex layouts on emails without sacrificing client cross-compatibility too much. The best feature offered by Dotmailer is Email Automation Programs. My organization was able to set up a Welcome email series for different people. The easy editor makes creating emails fun. Great customer service from support. the cost is extremely fair and the account managers are really great.

Inconvenienti: Would like to be able to choose a group to send to while at the same time choosing another group to not send to so that any overlapping emails would not get the email. Other than this, NONE. A MUST BUY!

  • Fonte della recensione 
  • Data della recensione: 13/2/2018