dotdigital Engagement Cloud

dotdigital Engagement Cloud

da dotdigital

Chi utilizza dotdigital Engagement Cloud?

Imprese di medie dimensioni e B2B, B2C e aziende e-commerce con almeno 5.000 contatti.

Cos'è dotdigital Engagement Cloud?

dotdigital (precedentemente dotmailer) è leader globale nella produzione di tecnologia di coinvolgimento dei clienti. La sua piattaforma è Engagement Cloud, la scelta ottimale per aziende in crescita e marchi ambiziosi. Le straordinarie funzionalità della piattaforma consentono a oltre 80.000 esperti di marketing in 150 paesi di acquisire, convertire e fidelizzare i clienti su vasta scala. Gli utenti possono connettersi con sistemi CRM ed e-commerce, diffondere dati potenti e automatizzare messaggi multicanale intelligenti che hanno un impatto sul pubblico.

Dettagli su dotdigital Engagement Cloud

dotdigital

https://www.dotdigital.com

Fondata nel 1999

Panoramica dei prezzi di dotdigital Engagement Cloud

dotdigital Engagement Cloud non dispone di un piano gratuito ma offre una versione di prova gratuita.

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Formazione

Di persona

Webinar

Documentazione

Assistenza

Assistenza diretta 24 ore su 24

Orario lavorativo

Online

Caratteristiche di dotdigital Engagement Cloud

Programmi per email marketing
Campagne di drip marketing
Conformità CAN SPAM
Contenuti dinamici
Creazione di report/analisi
E-mail generate da eventi
E-mail ottimizzate per cellulari
Editor di posta elettronica WYSIWYG
Gestione degli elenchi
Gestione degli iscritti
Gestione dei modelli
Libreria di immagini
Pagine di destinazione/Moduli web
Risponditori automatici
Sondaggi per clienti
Test A/B
Analisi dati/Tracciamento ROI
CTA personalizzabili
Campagne di drip marketing
Contenuti dinamici
Intelligenza commerciale
Lead Scoring
Monitoraggio degli utenti di siti web
Pagine di destinazione/Moduli web
Search Marketing
Segmentazione
Social Marketing
Test A/B
Azioni innescate da eventi
Database contatti
Email Marketing
Gestione dei canali
Gestione di potenziali clienti
Multi-campagna

Recensioni su dotdigital Engagement Cloud

Stai visualizzando 5 di 159 recensioni

Nel complesso
4,3/5
Facilità d'uso
4,2/5
Servizio clienti
4,3/5
Caratteristiche
4,2/5
Rapporto qualità-prezzo
4,1/5
Jennifer K.
Donor Messaging Strategist
Istituzioni religiose, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 16/2/2018

"As a new user of the Dotmailer software, I quickly found that it is user-friendly and robust ."

Commenti: I was quickly able to build my skill in creation of emails, reach a wider audience, and push relevant content to the email list.

Vantaggi: I enjoy the drag-and-drop campaign builder and segmentation that are offered, I find that our organization can go back regularly to templates and rebuild similarly styled emails. I also find that Dotmailer helps us reach our audience in the most sophisticated way through Programs that are uniquely tailored to the email subscriber.

Inconvenienti: I would like for there to be a few tweaks to the address book and segment functionality. I feel in some ways the system requires you to choose one or the other, when I'd like to be able to use a segment vs. an address book. I also would like it to be easier to select campaigns in the segment builder-- i.e. pin selected campaigns at the top.

  • Fonte della recensione 
  • Data della recensione: 16/2/2018
Naomi T.
Marketer
Servizi bancari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 21/5/2018

"Brilliant mailing platform."

Vantaggi: I like the Dotmailer support team , they were very helpful while we first began using this solution and they have been helpful at every step during these past few months.As a sales and marketing specialist ; I was able to reference the Dotmailer support team approach to my team ,as an example of how to provide effective product support to users.
I have got very little knowledge of html and I have been able to use this solution to create newsletters still ,all thanks to their easy editor which removes the need to leverage on a programming background to get work done. I must admit though ,that for my marketing colleagues who have got a better programming knowledge ; they create better newsletter templates than I do.
It has an high email delivery ratio and we are able to monitor the number of recipients who opened our newsletter emails.

Inconvenienti: Dotmailer pricing is on the high side when compared with substitute products.However , with the amount of quality support we have gotten so far ; it does not matter ,as far as it keeps getting the job done for us.

  • Fonte della recensione 
  • Data della recensione: 21/5/2018
Judson H.
CEO/Founder
Moda e articoli di abbigliamento, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    1/5
  • Facilità d'uso
    2/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    1/5
  • Consigliato
    0/10
  • Fonte della recensione 
  • Data della recensione: 30/8/2017

"A great platform, if this was 2009 and not 2017"

Commenti: A lesson in vetting platforms that claim to be solutions more thoroughly before proceeding. Other than that, I cannot think of another benefit.

Vantaggi: The analytics on each email campaign. It is nice to get a visual report following the performance of the email campaign.

Inconvenienti: Other than the campaign reports, I have a problem with just about everything else with this platform, particularly the customer service but I suppose that that is not the question here. The platform itself is wildly outdated, seemingly by intention because they will offer you custom templates but with an extremely high cost and they will request that you fill out so much information that you've already done half of the work for them. The drag-and-drop feature is not unique in 2017, which I see is the most frequent positive thing others have to say about it, but the fact that there is no auto-save is absolutely absurd. The platform is also buggy when trying to adjust background colors and with editing photos post-upload. Raising issues to customer service only led to them pointing fingers at me for supposedly not knowing how to use the product and not even once led to a solution.

  • Fonte della recensione 
  • Data della recensione: 30/8/2017
Samantha G.
Graphic Designer
Beni di consumo, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 2/5/2018

"Best Emailing Software"

Vantaggi: The ease of use. Setting up the design of emails is super easy compared to other softwares I've used. When I used Bronto Iwould have to set up the template using code. But on dotmailer I can easily drag and drop photos and text wherever I please and can quickly adjust colors, boarders, and spacing. It also has unique dynamic content options allowing you to pull things from your site and display them on the email. My favorite dynamic content feature is how you are able to have images/text change depending on who is opening the email. I often would send out offers with domestic only shipping and a separate one for international shipping, but using dotmailer I can have these both in the same email but depending on where I customer is located they see the offer relevant to them.

Inconvenienti: The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send. (So overlapping contacts won't receive an email)

  • Fonte della recensione 
  • Data della recensione: 2/5/2018
Sean D.
Marketing Assistant
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 1/2/2019

"Works great for my marketing team!"

Commenti: This is the end all be all of email campaign management for my medium sized company. We use Dot Digital every single day to track our new leads and put them through our nurture cycle. I can whole heartedly say that without this platform my marketing team would be lost. If you are looking for a way to manage your address books and email campaigns this is where you should stop your search.

Vantaggi: The ability to track your email campaigns
Super easy to use overall
Ranking leads by email engagement has been critical to our business
The ability to export the lists to Excell make marketing meetings a breeze
Really great for managing address books and targeting segments

Inconvenienti: When you export the data to excel it exports the file to a .csv by default and in this scenario it is possible that you will lose data more often than if the file were exported as .xls file. However, this seems like a very simple fix and may simply be dependent upon user preference and the software your company works with outside of Dot Digital.

  • Fonte della recensione 
  • Data della recensione: 1/2/2019