Talkable

by Talkable

5 / 5 9 reviews
Talkable

Who Uses This Software?

E-commerce companies who want to boost their sales by having their current customers refer their friends and family to their products.

Average Ratings

9 reviews
  • Overall 5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version Yes
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
  • Support Business Hours
    Online

Vendor Details

  • Talkable
  • https://www.talkable.com/
  • Founded 2010

About Talkable

Talkable is changing the way e-commerce companies acquire and retain customers, through one of the most powerful marketing tools - referrals. Talkable offers a platform to maximize the impact of referrals- a built-in A/B testing suite, segmentation of offers, and controls for fraudulent behavior. Whether you are looking to acquire new customers, increase customer loyalty, or drive email newsletter signups, Talkable's customer success team can tailor the program to meet your needs

Talkable Features

  • Affiliate Marketing
  • Campaign Management
  • Contact Management
  • Employee Referral Management
  • Feedback Management
  • Lead Management
  • Loyalty Program
  • Referral Partner List
  • Reward Distribution

Talkable Most Helpful Reviews

Great product, great team.

Translate with Google Reviewed on 12/14/2017
Ian J.
Ecommerce Manager
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.

Pros: From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.

Best Referral Marketing Software On The Market - HANDS DOWN!!

Translate with Google Reviewed on 7/19/2016
Griffin T.
CEO / Co-founder
Retail, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Working with Talkable has been the overall best experience for us. Their team is extremely knowledgable in their product as well as super fast to response to any email I send their way.

Pros: Great ROI, which is the most important factor, their product is optimized for mobile, which is about 80% of our traffic, and their staff is so personable and easy to work with.

Cons: I wish we can find even MORE ways to bring in referral customers on our site, but sometimes you don't want to have it blasted everywhere on the home page! haha

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