--- description: Scopri le funzionalità di Epos Now, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per negozi](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.it/software/152638/epos-now Pagina: 1/30\ Avanti: [Pagina successiva](https://www.capterra.it/software/152638/epos-now?page=2) > Epos Now offre soluzioni di gestione aziendale per le piccole e medie imprese nei settori della vendita al dettaglio e le strutture ricettive. Questa azienda fornisce hardware per punti vendita (POS) e software basato sul cloud leader del settore, con Epos Now AppStore per integrazioni perfette con pagamenti, account, marketing e altri strumenti aziendali essenziali. Questi sistemi scalabili sono adattati alle esigenze aziendali individuali e vengono forniti con una formazione completa. È disponibile anche supporto premium 24 ore su 24, 7 giorni su 7. > > Conclusione: valutazione di **3.8/5** stelle assegnate da 726 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Epos Now? I premiati sistemi separati per la vendita al dettaglio e le strutture ricettive sono comprovati per le aziende di tutte le dimensioni con un punteggio di soddisfazione ufficiale di 9/10 online. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.8/5** | 726 Recensioni | | Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.8/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Epos Now - **Area geografica**: Orlando, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 349,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Australia, Canada, Emirati Arabi Uniti, Guernsey, Irlanda, Isola di Man, Jersey, Malta, Messico, Nuova Zelanda, Regno Unito, Spagna, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Accesso/Controllo remoto - Acquisto e ricezione - Automatizzazione del processo di ordinazione - Bar Tab Management - Barcode/Ticket Scanning - Branding personalizzabile - Conformità PCI - Contabilità - Contabilità integrata - Conto clienti - Controlli separati - Controllo accessi/Autorizzazioni - Controllo dell'inventario - Creazione di report/analisi - Cronologia delle transazioni - Database clienti - Elaborazione di carte di credito - Elaborazione di carte di debito/credito - Evasione di ordini - Fatturazione e contabilizzazione - For Bakeries - Gestione degli ordini - Gestione degli ordini d'acquisto - Gestione degli sconti - Gestione del personale - Gestione dell'inventario - Gestione della clientela - Gestione delle prenotazioni - Gestione delle ricevute - Gestione delle tabelle - Gestione stock commercianti al dettaglio - Inserimento ordini - Kitchen/Menu Management - Monitoraggio degli ordini - Monitoraggio delle transazioni - Multi-Store - Opzioni di pagamento multiple - Pagamenti di persona - Pagamenti online - Pagamenti tramite cellulare - Pagamento elettronico - Payment Gateway Integration - Price/Margin Management - Punto di vendita - Real-Time Data - Rendicontazione e analisi statistiche - Stampa sul posto - Third-Party Integrations - Touchscreen ... e altre 15 funzionalità ## Integrazioni (26 in totale) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting ... e altre 11 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) ## Categorie correlate - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software ristorazione](https://www.capterra.it/directory/20025/food-service-management/software) - [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software) - [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software) - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) ## Alternative 1. [Square Point of Sale](https://www.capterra.it/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) 2. [Clover](https://www.capterra.it/software/166759/clover) — 3.8/5 (576 reviews) 3. [PayPal Point of Sale](https://www.capterra.it/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.it/software/205337/shopify-pos) — 4.6/5 (242 reviews) 5. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.1/5 (553 reviews) ## Recensioni ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 agosto 2025* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Inconvenienti**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 gennaio 2026* | Ristoranti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Inconvenienti**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Great support" — 5.0/5 > **Andrea** | *11 giugno 2026* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: EPOS System is so easy to use, and the service from the team is great. The security of the systems is so thorough. > > **Inconvenienti**: Sometimes it can be over whelming all the different functions it can do, and a little complicated. Its not a cheap system but worth it. > > Great service, great support, and easy to navigate. We wouldn't be without our EPOS System for our business. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Utente Verificato** | *23 aprile 2026* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Inconvenienti**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Please for the love of God avoid them at all costs\!\!\!" — 1.0/5 > **Godwin** | *4 aprile 2026* | Supermercati | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: I find it very difficult to say there is anything I like about Epos Now after my experience. If I have to, I'd say having a convenient till system and back office available in one solution made the managing sales easier. > > **Inconvenienti**: They would make up anything to sell their product and would ignore any request to cancel your subscription then keep charging you even after your subscription has been cancelled. Epos Now are a very unreliable and completely untrustworthy company. > > Epos Now has got to be the worst company I have ever dealt with. First they conned me into getting their complete Epos solution by assuring me it would work with my Datalogic scanner and scale hardware. When it did not work and I complained, they claimed they never told me their solution would work with my hardware. When I made a data request to retrieve the chat between myself and their sales rep to prove I was right, I got nothing but excuses. After months of ignoring my requests, I gave them notice that I won't renew my subscription when the initial 12 month agreement ended. I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. Eventually they closed my account. Not trusting them, I contacted my bank to block them from debiting money from my account. Months later and they are still trying to collect money from my account. When I call or try to contact them via live chat, all I get is promises they'll get someone who can help to call me back, which they never do. I would not recommend Epos Now to even my worst enemy. ----- Pagina: 1/30\ Avanti: [Pagina successiva](https://www.capterra.it/software/152638/epos-now?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/152638/epos-now) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati