---
description: Scopri le funzionalità di Missive, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Missive - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software di collaborazione aziendale](/directory/15/collaboration/software) > [Missive](/software/152884/missive)

# Missive

Canonical: https://www.capterra.it/software/152884/missive

Pagina: 1/8\
Avanti: [Pagina successiva](https://www.capterra.it/software/152884/missive?page=2)

> E-mail collaborativa e chat di gruppo in thread per team produttivi. Un'unica app per tutte le comunicazioni interne ed esterne.
> 
> Conclusione: valutazione di **4.9/5** stelle assegnate da 174 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Missive?

Startup, agenzie, società di consulenza.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.9/5** | 174 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.7/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Missive
- **Anno di fondazione**: 2015

## Contesto commerciale

- **Prezzo di partenza**: 18,00 USD
- **Modello tariffario**:  (Versione gratuita disponibile) (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208

## Funzionalità

- @menzioni
- Accesso da dispositivi mobili
- Alerts/Escalation
- Archiviazione di documenti
- Attività/News Feed
- Automazione dei processi aziendali
- Autoresponders
- Avvisi/Notifiche
- CRM
- Caselle di posta condivise
- Chat dal vivo
- Chat in tempo reale per i consumatori
- Chat/Messaggistica
- Coinvolgimento dei clienti
- Collaborazione multi-utente
- Commenti/Note
- Comunicazione multi-canale
- Condivisione di documenti
- Configurazione del flusso di lavoro
- Controllo accessi/Autorizzazioni
- Creazione di report/analisi
- Cronologia clienti
- Database clienti
- Database impiegati
- Foto dei dipendenti
- Gestione contatti
- Gestione dei calendari
- Gestione dei modelli
- Gestione dell'accordo sul livello di servizio (SLA)
- Gestione della knowledge base
- Gestione della posta elettronica
- Gestione della posta in arrivo
- Gestione delle attività
- Gestione delle comunicazioni
- Gestione delle firme
- Gestione delle riunioni
- Gestione di documenti
- Gestione di potenziali clienti
- Inserimento aziendale
- Live Chat
- Macro/Modelli di risposte
- Monitoraggio delle attività
- Monitoraggio/analisi dell'uso
- Quadro della attività
- Rilevamento di problemi
- Storico delle trascrizioni/chat
- Strumenti collaborativi
- Tracciamento delle interazioni
- Trascinamento della selezione (Drag & Drop)
- Videoconferenze

... e altre 4 funzionalità

## Integrazioni (20 in totale)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Google Drive
- HubSpot CRM
- Make
- Pipedrive
- Retool

... e altre 5 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Chat

## Categoria

- [Software di collaborazione aziendale](https://www.capterra.it/directory/15/collaboration/software)

## Categorie correlate

- [Software di collaborazione aziendale](https://www.capterra.it/directory/15/collaboration/software)
- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)
- [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software)
- [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software)
- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)

## Alternative

1. [Google Workspace](https://www.capterra.it/software/168389/google-workspace) — 4.7/5 (17561 reviews)
2. [Microsoft 365](https://www.capterra.it/software/58688/microsoft-365) — 4.6/5 (14081 reviews)
3. [Front](https://www.capterra.it/software/132901/front) — 4.5/5 (286 reviews)
4. [Hiver](https://www.capterra.it/software/142975/hiver) — 4.7/5 (147 reviews)
5. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1782 reviews)

## Recensioni

### "Missive ha rivoluzionato la gestione delle email del nostro team" — 5.0/5

> **Andrea** | *16 marzo 2026* | Design | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: La collaborazione in tempo reale è il punto di forza assoluto: poter lavorare sulla stessa email con i colleghi, assegnare conversazioni e aggiungere note interne ha eliminato decine di messaggi inutili su altri canali. L'interfaccia è pulita e la curva di apprendimento sorprendentemente bassa. Ottimo rapporto qualità/prezzo rispetto ad alternative simili.
> 
> **Inconvenienti**: L'app mobile potrebbe essere ulteriormente ottimizzata per alcune funzioni avanzate. Nulla di bloccante, ma c'è margine di miglioramento rispetto alla versione desktop.
> 
> Missive è diventato uno strumento indispensabile per il nostro flusso di lavoro quotidiano. La configurazione iniziale è stata rapida, il supporto reattivo e le funzionalità di gestione condivisa delle email fanno davvero la differenza. Lo consiglio a qualsiasi team che vuole lavorare meglio senza moltiplicare gli strumenti.

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### "From chaos to clarity: Missive keeps all our teams aligned" — 5.0/5

> **Danilo** | *15 ottobre 2025* | Contabilità | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: What I liked most is the flexibility offered by Missive integrations: we easily connect it with Notion, Make, and WhatsApp, centralizing communications and automating tasks. The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep track of key topics and deadlines across four separate work teams, even with external collaborators. The interface is lightweight and intuitive, and task management prevents anything from slipping through the cracks.
> 
> **Inconvenienti**: The advanced search could be more flexible, especially for large volumes of communications. There are still some useful features that could be added to further simplify daily work.
> 
> Missive has transformed how we organize our firm’s communication. Managing emails, WhatsApp, and team discussions in one place has made our workflow faster, more accurate, and less stressful. The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment.

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### "I moved from Spark to Missive." — 5.0/5

> **Aryan** | *14 marzo 2026* | Software informatici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The collaboration system is really, really good and is very easy to use. Also for Mac is great because looks native and there is a lot of shortcuts that I really love using as it makes me more productive and move faster organizing my mails. they also have a really great rule system that automate everything.
> 
> **Inconvenienti**: It's just a little expensive as I'm based in Italy, but I think that it's a good investment. So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it.
> 
> I'm coming from Spark Mail and I wanted to find something that allows me to organize better my emails and collaborate better. The collaboration system on Missive I think is the best one I ever tried. So that's why we moved from Spark to Missive because we found it a lot better on that side.&#10;&#10;And we just also upgraded the plan after I think nearly two years of use for the full potential.

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### "Streamlined our chaotic inbox situation" — 5.0/5

> **PRABHA** | *23 marzo 2026* | Consulenza manageriale | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth.
> 
> **Inconvenienti**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially.
> 
> Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice.

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### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 aprile 2026* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Inconvenienti**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

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Pagina: 1/8\
Avanti: [Pagina successiva](https://www.capterra.it/software/152884/missive?page=2)

## Link

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