--- description: Scopri le funzionalità di EnjoyHQ, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EnjoyHQ - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione dei prodotti](/directory/30865/product-management/software) > [EnjoyHQ](/software/152953/nomnom) # EnjoyHQ Canonical: https://www.capterra.it/software/152953/nomnom Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/152953/nomnom?page=2) > Repository di ricerca UX intelligente per i team guidati dai clienti. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 14 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza EnjoyHQ? Team del prodotto e della UX. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 14 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: EnjoyHQ - **Area geografica**: Los Angeles, USA - **Anno di fondazione**: 2015 ## Contesto commerciale - **Prezzo di partenza**: 200,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Messico, Regno Unito, Stati Uniti ## Funzionalità - Analisi delle ricerche degli utenti - Annotazioni - Creazione di report/analisi - Dashboard - Gestione dei feedback - Gestione dei requisiti - Gestione del flusso di lavoro - Gestione di feedback negativi - Gestione di idee - Importazione/Esportazione di dati - Percorsi dell'utente - Raccolta dati multi-canale - Rendicontazione e analisi statistiche - Ricerca basata su metodi misti - Sondaggi e feedback - Strumenti collaborativi - Third-Party Integrations - Visualizzazione di dati ## Integrazioni (19 in totale) - AskNicely - Delighted - Drift - Dropbox Business - Google Docs - Google Drive - Help Scout - Intercom - JIRA Service Management - Jira - Salesforce Sales Cloud - SatisMeter - Slack - Trello - Trustpilot ... e altre 4 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la gestione dei prodotti](https://www.capterra.it/directory/30865/product-management/software) ## Categorie correlate - [Software per la gestione dei prodotti](https://www.capterra.it/directory/30865/product-management/software) - [Software per user experience (UX)](https://www.capterra.it/directory/31036/ux/software) - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per analisi qualitativa](https://www.capterra.it/directory/31297/qualitative-data-analysis/software) ## Alternative 1. [Lucky Orange](https://www.capterra.it/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Dovetail](https://www.capterra.it/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Pendo](https://www.capterra.it/software/151951/pendo-platform) — 4.5/5 (238 reviews) 4. [XM for Strategy & Research](https://www.capterra.it/software/72396/strategy-and-research) — 4.7/5 (424 reviews) 5. [Survicate](https://www.capterra.it/software/132914/survicate) — 4.6/5 (99 reviews) ## Recensioni ### "Great feedback management tool" — 4.0/5 > **Utente Verificato** | *3 giugno 2021* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The tool is quite simple, which means that the on boarding and the learning curve is quite short. It gets the job done > > **Inconvenienti**: Lacks integrations Tagging is kind of cumbersome and could be improved… automatically tag based on ML would be ideal > > Good, but can be improved. Trust their development team will get the missing things done ----- ### "Easy to use, share and grow your insights over time\!" — 5.0/5 > **Moa** | *7 luglio 2021* | Trasporto aereo/Aviazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I very much enjoy (no pun intended) having this linear workflow of collection \> analysing \> structuring and reporting. I love the data management tools: rules, properties and tags. They are sophisticated and dynamic. > > **Inconvenienti**: I'd like more variety in terms of data reporting: colors, charts, visuals. Especially in times like these when people are so stuck behind their screens. It's also part of how we show the value of enjoy to our stakeholders. > > We've learned how to aggregate data in a valuable and meaningful way, as well as share those insights more frequently and transparently across the company. I've been an advocate for Enjoy since the get go, and had plenty of demos for our company about how to use it. We now even have our CX team joining the Product and UX team in Enjoy which has been great. ----- ### "Still Getting Acquainted" — 4.0/5 > **Brittanie** | *19 ottobre 2020* | Servizi ai consumatori | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ. They have some amazing documentation and support articles on getting started. > > **Inconvenienti**: I wish I could allow all viewers to search through the archives and discover trends on their own. > > So far, it's been great, but we're still in the setting up stage. ----- ### "Experience with EnjoyHQ as a B2B marketing platform with 1000 employees." — 5.0/5 > **Zsombor** | *3 ottobre 2019* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We have a UX Research team of 6 persons, plus about 20 product managers. A tremendous amount of customer insights are generated every week. What I like most about EnjoyHQ is that it enables us to make use of that wealth of information. Whenever I start a new research project, I am sure to find 50 to 100 existing research notes that touch on that topic. It gives us a leg up. But that's just what a research repository at it's best. What makes EnjoyHQ special (we have tried 5 other solutions and surveyed 20 other) is I think the continuous care they show for our needs. Each other solution falls short somewhere along the research workflow. > > **Inconvenienti**: Although EnjoyHQ follows sound and industry-standard data security practices, we miss a SOC2 or ISO27001 certification. Unfortunately, no other vendor has such certifications according to our investigation. > > Apart from accumulating knowledge and helping us to surface the relevant bits whenever those are needed it has the potential of reaching one of our long-term goals: democratizing research. What this means for us is 1) tapping into the knowledge of other -non-product focused- departments, e.g. sales and support 2) enable other departments to use our knowledge. ----- ### "Review EnjoyHQ" — 5.0/5 > **Caroline** | *18 novembre 2019* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The software is easy to use. The rules in which you can auto-tag feedback is very powerful. The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody. > > **Inconvenienti**: At this moment (I am using this software for a month now) I have nothing I dislike > > We are now collecting and gathering feedback company-wide that is accessible for everybody. We can now do follow-ups on the received feedback to build customer loyalty. And most importantly, we can now improve our software product based on user feedback to met user needs. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/152953/nomnom?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/152953/nomnom) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati