--- description: Scopri le funzionalità di timetoreply, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: timetoreply - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Programmi di posta elettronica](/directory/30553/email-management/software) > [timetoreply](/software/153065/time-to-reply) # timetoreply Canonical: https://www.capterra.it/software/153065/time-to-reply Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/153065/time-to-reply?page=2) > Monitoraggio delle e-mail e analisi dei tempi di risposta. Funziona su tutti i client di posta elettronica. Per i team di vendita, Key Account Management e assistenza clienti. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 42 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza timetoreply? Team di vendita, servizio clienti, chiunque sia responsabile di rispondere ai contatti online. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 42 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Time To Reply - **Area geografica**: Leatherhead, UK - **Anno di fondazione**: 2013 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale) - **Lingue supportate**: inglese - **Paesi disponibili**: Afghanistan, Albania, Andorra, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize, Bermuda, Bhutan e altri 132 ## Funzionalità - Avvisi/Notifiche - Caselle di posta condivise - Gestione contatti - Strumenti collaborativi - Third-Party Integrations ## Integrazioni (8 in totale) - ActiveCampaign - Constant Contact - Gmail - Google Workspace - HubSpot CRM - Maropost - Microsoft Outlook - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Programmi di posta elettronica](https://www.capterra.it/directory/30553/email-management/software) ## Alternative 1. 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[Wrike](https://www.capterra.it/software/76113/wrike) — 4.4/5 (2936 reviews) ## Recensioni ### "In Depth Look" — 5.0/5 > **Utente Verificato** | *9 febbraio 2021* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Ability to see trends with user response times. > > **Inconvenienti**: No outlook integration to mark certain emails as do not track. > > Very good experience overall. ----- ### "A niche product that could be widely used" — 4.0/5 > **Daniel** | *18 febbraio 2020* | Macchinari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: This product works as advertised and allows us to see how quickly our various customer facing groups respond to requests made of them. Honestly, a feature that should be baked right in to our email provider, but sadly is not. The customer service is above and beyond excellent. I'm amazed such a small company can be as agile and responsive to customer needs as these folks can. A true testament to the power of cloud offerings. License model is based on data ingest (monitored mail accounts) not number of readers. This allows us to give all team members access that need it, to reports on shared accounts without driving up the cost. The visual presentation / dashboarding is nice. > > **Inconvenienti**: We uncovered a few security issues early on with the software, all of which were patched within a week of our bringing it to TTR's attention. The interface is not as intuitive as it could be, nor is the company setup. Some features are missing like per-mailbox "open hours" which can as of now only be set at the company level, and static dashboarding for our bill-board type displays in our call center. > > Early on I got the impression that this software was in its early stages, however the company handled all critiques and answered many of our requests very quickly. The trial period was excellent, allowing us to vet the software before purchase. The price is right for our organization, and their support (one of my most important considerations when choosing a vendor) is the gold standard of responsiveness, knowledge of their software, and friendliness. ----- ### "timetoreply Review" — 4.0/5 > **John** | *9 febbraio 2021* | Contabilità | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Report are good, great to navigate and we'll laid out > > **Inconvenienti**: Need to differentiate between roles more ----- ### "Provides tremendous insight" — 4.0/5 > **Bryce** | *4 febbraio 2021* | Telecomunicazioni | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We were struggling to fully understand the requests coming from our partners and customers. We had an idea but if we could better understand when partners reached out, how they reached out, and how quickly we responded we could drive increased satisfaction. This software helped us to answer all of those questions. It also gave us the ability to see trends for our highest value partners. > > **Inconvenienti**: It's very standalone. I wish that I had the ability to better integrate with other reports. > > We've been able to address staffing, general productivity, contingency planning, communication spikes and increases, and more. The software has been incredibly valuable to our organization. ----- ### "Email Reporting that Works" — 4.0/5 > **Paul** | *3 febbraio 2020* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The fact that I can setup filters that identify email volume and interactions from specific clients. > > **Inconvenienti**: The reporting functionality limits the date range of data that you can analyze at one time. Since I do annual reporting, I have to combine data outside of TTR for those lengthy reports. > > I enjoy the simplicity of the product and how quickly I was able to configure and deploy for my team. In addition, the Support team has been great about addressing any issues that have arisen. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/153065/time-to-reply?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/153065/time-to-reply) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati