--- description: Scopri le funzionalità di RoomRaccoon, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomRaccoon - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [RoomRaccoon](/software/153249/roomraccoon) # RoomRaccoon Canonical: https://www.capterra.it/software/153249/roomraccoon Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/153249/roomraccoon?page=2) > Semplicemente il miglior software per la gestione alberghiera > > Conclusione: valutazione di **4.2/5** stelle assegnate da 72 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza RoomRaccoon? All-in-on hotel software per: hotel indipendenti, B\&B, Guest house, Affittacamere, Appartamenti e Case-Vacanza ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.2/5** | 72 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: RoomRaccoon - **Area geografica**: Breda, Paesi Bassi - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 188,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: croato, francese, inglese, italiano, olandese, portoghese, spagnolo, tedesco - **Paesi disponibili**: Austria, Belgio, Botswana, Canada, Croazia, Francia, Germania, Irlanda, Italia, Lussemburgo, Namibia, Paesi Bassi, Portogallo, Regno Unito, Spagna, Stati Uniti, Sudafrica, Svizzera, Tanzania, Zimbabwe ## Funzionalità - Analisi dati dei canali - Assistenza clienti - Controllo dell'inventario - Creazione di report/analisi - Distribuzione multi-canale - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Gestione degli immobili - Gestione dei calendari - Gestione dei canali - Gestione dei partner - Gestione dell'esperienza degli ospiti - Gestione dell'inventario - Gestione della manutenzione - Gestione della reception - Gestione delle prenotazioni - Gestione delle prenotazioni - Gestione delle promozioni - Gestione delle pulizie - Gestione multi-canale - Integrazione di GDS/OTA - Inventario delle camere - Note di prenotazione - Piani tariffari dinamici - Prenotazioni online - Rendicontazione e analisi statistiche - Third-Party Integrations ## Integrazioni (33 in totale) - AFAS Software - Adyen - Aloha - Asksuite - BEONPRICE - ChiDesk - DATEV Consolidation - DATEV Report - Epos Now - Event Temple - GuestCentric - GuestRevu - HiJiffy - Lighthouse - Lightspeed ... e altre 18 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Gestionale per hotel](https://www.capterra.it/directory/31615/hotel-channel-management/software) - [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software) - [Software per ostelli](https://www.capterra.it/directory/31457/hostel-management/software) ## Alternative 1. 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[WebRezPro](https://www.capterra.it/software/113348/webrezpro) — 4.6/5 (217 reviews) ## Recensioni ### "Gamechanger\!" — 5.0/5 > **Simone** | *27 novembre 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: i love the interface and the fact that the customer support is very responsive and efficient in it's problem solving skills > > **Inconvenienti**: the inital onboarding process was a little bit longer than expected > > What i like most about RoomRaccoon are the smooth and comprehensive features like channel management together with online payment integrations and the tools for sending confirmations and managing bookings in real-time. ----- ### "Great software" — 5.0/5 > **Sebastiaan** | *22 luglio 2025* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Quick service and very easy to use. There are a lot of upgrades possible. The costumer support is mostly really fas and great. > > **Inconvenienti**: The price is the thing what is bothering me the most. It would also be great to be able to make your own variables for the documents > > Great experience with roomraccoon and daily use. It works quick and fast and is always up to date. We also have never experienced a outtage of the system. ----- ### "Amazing Service & support" — 5.0/5 > **Cherease** | *30 settembre 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I would love to give RoomRaccon service a 5 Stars review\! Ashlene van Reenen has given so much attention to all of our concerns \& arranged the training sessions or integration meetings we required without any hesitation or delay in time. Jane Bosch has patiently given us training \& showed us amazing short cuts\! Thank you for the amazing support centre \&\& Rocco ia an absolute amazing super star AI assistant\! > > **Inconvenienti**: Some of the reports, like the pro-forma invoice not indicating any total PAX for the group reservation. > > An Absolute pleasure, when ever we need assistance Ashlene van Reenen is ready to assist and set up a meeting with the correct department. ----- ### "IT IS A SCAM" — 1.0/5 > **Laura** | *27 novembre 2023* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Horrible, how they treat customers is unacceptable. > > **Inconvenienti**: We entered into a contract with Room Raccoon under the main agreement that we could integrate Stripe as our payment gateway. However, during the final stages before going live, we were suddenly informed that integrating Stripe was impossible, and we were left with no choice but to use their payment gateway, incurring unexpected costs of approximately 10,000EUR based on revenue. Despite expressing our dissatisfaction and the fact that this change contradicted the terms we initially agreed upon, we were met with unresponsiveness, and unprofessionalism, and no solutions. Attempts to seek a resolution or a refund for the program we did not use for a single day were unsuccessful, resulting in the loss of 3,000EUR and months of work. After posting a negative review, we received a public response from RoomRaccon, expressing understanding and extending an invitation to discuss the matter for a potential solution: "Please contact our customer support team to discuss your situation further. We would be happy to continue to be in contact with you and seek a resolution." Encouraged by this, I promptly reached out to them for assistance, hopeful that it was a sincere commitment. FAIL AGAIN\! it's been over two weeks, and I'm still waiting for a response to my email. Our experience with RoomRacoon has been extremely disappointing, and we caution others to approach this company with caution. > > Horrible\! I wouldn't wish this kind of experience to anybody ----- ### "Good Hotel Management Provider\!" — 5.0/5 > **Lila** | *26 agosto 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: All-in-one feature. Being able to run payments, get all the guest information, etc in one place. The customer service is very good. > > **Inconvenienti**: I would like to be able to send an email to support instead of having to go through the website, which can be timeconsuming. I would like to be able to send newsletters to prior guests from the platform. > > I’ve been using RoomRaccoon for three years now, and I continue to be impressed. Their support team is always responsive, friendly, and genuinely helpful whenever I have questions. I appreciate how the platform keeps evolving with the industry—new features and updates are rolled out regularly, making it easier to manage my property efficiently. It’s reliable, intuitive, and has become an essential part of my business. Highly recommend\! ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/153249/roomraccoon?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/153249/roomraccoon) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati