---
description: Scopri le funzionalità di Picnic, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Picnic - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gamification](/directory/30911/gamification/software) > [Picnic](/software/153330/picnic)

# Picnic

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> Una grande soluzione di community di livello enterprise creata da esperti dei videogiochi. Coinvolgimento, riconoscimento, lealtà ad alte prestazioni.
> 
> Conclusione: valutazione di **4.7/5** stelle assegnate da 13 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Picnic?

Aziende con grandi comunità di clienti/dipendenti/utenti che richiedono soluzioni di coinvolgimento/ludicizzazione o integrazioni aziendali ad alte prestazioni.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.7/5** | 13 Recensioni |
| Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.7/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: PUG Interactive
- **Area geografica**: Vancouver, Canada
- **Anno di fondazione**: 2008

## Contesto commerciale

- **Prezzo di partenza**: 1000,00 USD
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Messico, Regno Unito, Stati Uniti

## Funzionalità

- Analisi visiva
- Avvisi/Notifiche
- Benchmarking
- CRM
- Candidature
- Catalogo dei premi
- Coinvolgimento del personale (employee engagement)
- Commenti/Note
- Comunicazione multi-canale
- Creazione di report/analisi
- Cronologia clienti
- E-card
- Gestione degli obiettivi
- Gestione dei feedback
- Gestione dei premi
- Gestione dei sondaggi
- Gestione dell'esperienza del cliente
- Gestione della campagna
- Gestione delle azioni
- Gestione delle comunicazioni
- Gestione delle iscrizioni
- Gestione delle prestazioni
- Gestione delle promozioni
- Gestione di concorsi
- Goal Setting/Tracking
- Libreria di domande
- Live Chat
- Manager-to-Employee Recognition
- Monitoraggio del coinvolgimento
- Monitoraggio delle attività dei clienti
- Parametri prestazionali
- Programma di fidelizzazione
- Promozione sui social
- Quadro della attività
- Riconoscimento meriti dei dipendenti
- Riconoscimento tra pari
- Sistema plurilingue
- Sondaggi e feedback
- Sondaggi sul coinvolgimento dei dipendenti
- Strumenti collaborativi
- Tabellone segnapunti
- Tessere fedeltà
- Third-Party Integrations

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per la gamification](https://www.capterra.it/directory/30911/gamification/software)

## Categorie correlate

- [Software per la gamification](https://www.capterra.it/directory/30911/gamification/software)
- [Software per fidelizzazione dei clienti](https://www.capterra.it/directory/10031/customer-loyalty/software)
- [Software per employee engagement](https://www.capterra.it/directory/30817/employee-engagement/software)
- [Software per il riconoscimento dei meriti](https://www.capterra.it/directory/30818/employee-recognition/software)
- [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software)

## Alternative

1. [Optimity](https://www.capterra.it/software/158986/optimity) — 4.1/5 (123 reviews)
2. [Tango](https://www.capterra.it/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (521 reviews)
3. [Kangaroo](https://www.capterra.it/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews)
4. [Engagedly](https://www.capterra.it/software/143298/engagedly) — 4.6/5 (77 reviews)
5. [Guusto](https://www.capterra.it/software/186209/guusto) — 4.9/5 (3466 reviews)

## Recensioni

### "Picnic is the best product to build rich Gamification aspects into your product" — 4.0/5

> **Vamsi** | *12 marzo 2018* | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects. &#13;&#10;&#13;&#10;We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
> 
> **Inconvenienti**: The product is very blackbox style to begin with. The documentation can be improved a lot.  More examples of using the product will also be useful, and give the users ability to understand product scope.&#13;&#10;&#13;&#10;The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.
> 
> We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.

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### "New and better way to think about engagement" — 5.0/5

> **Jeff** | *10 novembre 2020* | Software informatici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: We found that other technologies we evaluated were too niche. We were looking for a solution that would enable us to solve broad engagement challenges across all our segments and channels. Their platform's flexibility in targeting our segments and moving them through key customer journeys was a critical factor in our decision. Scalability and integration were also important.
> 
> **Inconvenienti**: Onboarding took some time. In all fairness though, not their fault. We chose PUG for their flexibility in personalizing engagement across our segments. We understood that level of flexibility comes with some complexity in execution. Their team was great, though, in helping us ramp up the skills we needed to support ourselves longer term.
> 
> PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships. Going with them was a good decision for us.

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### "Great way to explore engagment" — 4.0/5

> **Andrea** | *25 maggio 2021* | Gestione formativa | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features\!
> 
> **Inconvenienti**: It is an expensive program, but once the investment is made and it is in use, the dividends will pay off\!

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### "Great gamification / customer engagement platform" — 5.0/5

> **Juan Pablo** | *8 novembre 2021* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Picnic has helped to keep customers engaged by having enough fun mechanics that challenge them but help us achieve our business goals
> 
> **Inconvenienti**: While the integration is not difficult, it may take a few weeks to get the most out of Picnic
> 
> Better than expected\!

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### "PICNIC has been great for our product" — 4.0/5

> **Phillip** | *25 gennaio 2017* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.
> 
> **Inconvenienti**: It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.
> 
> We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned.  We worked quite closely with the Picnic team and found them to be professional, helpful and timely.  I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development on our side to integrate with theirs. They didn't build all of it which I think is their usual model. So, there were quite a few learning curves in integration from both teams, but I think we all learned a lot more. Certainly didn't put me off working with them, just had some bumps to overcome. Hopefully our experience will feed into others into the future working in the same way. &#10;&#10;As for features, I think I'd like to see more reporting as it is pretty basic, but I think that it is available with more money to support that, so not sure that is really their issue.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/153330/picnic)

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