---
description: Scopri le funzionalità di CustomerHero, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerHero - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Strumenti per survey](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion)

# CustomerHero

Canonical: https://www.capterra.it/software/153472/startquestion

Pagina: 1/8\
Avanti: [Pagina successiva](https://www.capterra.it/software/153472/startquestion?page=2)

> Strumento per la creazione di sondaggi, moduli e quiz, per studiare i clienti o valutare i dipendenti.
> 
> Conclusione: valutazione di **4.9/5** stelle assegnate da 175 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza CustomerHero?

Liberi professionisti, piccole, medie e grandi imprese, amministrazioni pubbliche, organizzazioni non profit, scuole.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.9/5** | 175 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.6/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: CustomerHero
- **Anno di fondazione**: 2006

## Contesto commerciale

- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209

## Funzionalità

- Accesso da dispositivi mobili
- Acquisizione e trasferimento di dati
- Analisi delle sensazioni
- Analisi delle tendenze
- Analisi di testo
- Analisi statistica
- Analisi visiva
- Avvisi/Notifiche
- Branding personalizzabile
- Collaudo di utilizzabilità
- Comunicazione multi-canale
- Creazione di report/analisi
- Creazione e design di moduli
- Dashboard
- Distribuzione multi-canale
- Domande discriminanti
- Domande personalizzabili
- Email Marketing
- Generatore di sondaggi
- Gestione dei feedback
- Gestione dei moduli
- Gestione dei sondaggi
- Gestione del controllo qualità
- Gestione dell'esperienza del cliente
- Gestione della posta elettronica
- Gestione delle comunicazioni
- Gestione di feedback negativi
- Importazione/Esportazione di dati
- Libreria di domande
- Live Results Sharing
- Logica di esclusione
- Modelli personalizzabili
- Monitoraggio del coinvolgimento
- Monitoraggio lamentele
- Parametri prestazionali
- Personalizzazione di URL
- Raccolta dati multi-canale
- Rendicontazione e analisi statistiche
- Segmentazione
- Segmentazione della clientela
- Sondaggi e feedback
- Sondaggi online
- Sondaggi sul coinvolgimento dei dipendenti
- Strumenti collaborativi
- Struttura sondaggio CSAT
- Struttura sondaggio NPS
- Third-Party Integrations
- Tipi di questionari a risposta multipla
- Trascinamento della selezione (Drag & Drop)
- Visualizzazione di dati

... e altre 8 funzionalità

## Integrazioni (21 in totale)

- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Mailchimp
- Microsoft 365
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify

... e altre 6 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software)

## Categorie correlate

- [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software)
- [Software per user experience (UX)](https://www.capterra.it/directory/31036/ux/software)
- [Software per NPS](https://www.capterra.it/directory/32075/nps/software)
- [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software)
- [Software per l'automazione dei contact form](https://www.capterra.it/directory/10023/forms-automation/software)

## Alternative

1. [Typeform](https://www.capterra.it/software/137289/typeform) — 4.7/5 (952 reviews)
2. [Google Forms](https://www.capterra.it/software/176571/google-forms) — 4.7/5 (11386 reviews)
3. [SurveyMonkey](https://www.capterra.it/software/32728/surveymonkey) — 4.6/5 (10432 reviews)
4. [Jotform](https://www.capterra.it/software/158456/jotform-4-0) — 4.7/5 (2845 reviews)
5. [Survicate](https://www.capterra.it/software/132914/survicate) — 4.6/5 (99 reviews)

## Recensioni

### "Impressive usability and user friendly" — 5.0/5

> **Maciej** | *10 febbraio 2023* | Beni di lusso e gioielli | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.
> 
> **Inconvenienti**: The appearance of the data in the downloaded result file requires many transformations.
> 
> I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation.

-----

### "The uniqueness of Webankieta.pl" — 5.0/5

> **Natalia** | *2 giugno 2022* | Settore automobilistico | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
> 
> **Inconvenienti**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
> 
> Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

-----

### "Reasonable tool that does the job" — 4.0/5

> **Andrzej** | *11 agosto 2021* | Telecomunicazioni | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Rankings which allows me to compare NPS score for different data sources.
> 
> **Inconvenienti**: I have to filter each survey separately.

-----

### "An Outstanding Survey Platform - StartQuestion" — 5.0/5

> **Dawid** | *12 luglio 2023* | Risorse umane | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
> 
> **Inconvenienti**: I think the rules for displaying questions could be a more intuitive feature.

-----

### "Webankieta review" — 5.0/5

> **Aleksandra** | *8 giugno 2022* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
> 
> **Inconvenienti**: What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

-----

Pagina: 1/8\
Avanti: [Pagina successiva](https://www.capterra.it/software/153472/startquestion?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/153472/startquestion)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/software/153472/startquestion> |
| de-AT | <https://www.capterra.at/software/153472/startquestion> |
| de-CH | <https://www.capterra.ch/software/153472/startquestion> |
| en | <https://www.capterra.com/p/153472/Startquestion/> |
| en-AE | <https://www.capterra.ae/software/153472/startquestion> |
| en-AU | <https://www.capterra.com.au/software/153472/startquestion> |
| en-CA | <https://www.capterra.ca/software/153472/startquestion> |
| en-GB | <https://www.capterra.co.uk/software/153472/startquestion> |
| en-IE | <https://www.capterra.ie/software/153472/startquestion> |
| en-IL | <https://www.capterra.co.il/software/153472/startquestion> |
| en-IN | <https://www.capterra.in/software/153472/startquestion> |
| en-NZ | <https://www.capterra.co.nz/software/153472/startquestion> |
| en-SG | <https://www.capterra.com.sg/software/153472/startquestion> |
| en-ZA | <https://www.capterra.co.za/software/153472/startquestion> |
| es | <https://www.capterra.es/software/153472/startquestion> |
| es-AR | <https://www.capterra.com.ar/software/153472/startquestion> |
| es-CL | <https://www.capterra.cl/software/153472/startquestion> |
| es-CO | <https://www.capterra.co/software/153472/startquestion> |
| es-CR | <https://www.capterra.co.cr/software/153472/startquestion> |
| es-DO | <https://www.capterra.do/software/153472/startquestion> |
| es-EC | <https://www.capterra.ec/software/153472/startquestion> |
| es-MX | <https://www.capterra.mx/software/153472/startquestion> |
| es-PA | <https://www.capterra.com.pa/software/153472/startquestion> |
| es-PE | <https://www.capterra.pe/software/153472/startquestion> |
| fr | <https://www.capterra.fr/software/153472/startquestion> |
| fr-BE | <https://fr.capterra.be/software/153472/startquestion> |
| fr-CA | <https://fr.capterra.ca/software/153472/startquestion> |
| fr-LU | <https://www.capterra.lu/software/153472/startquestion> |
| it | <https://www.capterra.it/software/153472/startquestion> |
| ja | <https://www.capterra.jp/software/153472/startquestion> |
| ko | <https://www.capterra.co.kr/software/153472/startquestion> |
| nl | <https://www.capterra.nl/software/153472/startquestion> |
| nl-BE | <https://www.capterra.be/software/153472/startquestion> |
| pl | <https://www.capterra.pl/software/153472/startquestion> |
| pt | <https://www.capterra.com.br/software/153472/startquestion> |
| pt-PT | <https://www.capterra.pt/software/153472/startquestion> |
| sv | <https://www.capterra.se/software/153472/startquestion> |
| tr | <https://www.capterra.web.tr/software/153472/startquestion> |

-----

## Dati strutturati

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Italia","address":{"@type":"PostalAddress","addressLocality":"Milano","addressRegion":"MI","postalCode":"20153","streetAddress":"Via Caldera 21 Edif. E-Ala 2 20153 Milano (MI)"},"description":"Capterra Italia, il comparatore di software gestionali più vasto al mondo, ti aiuta a trovare il programma più adatto alle tue esigenze grazie alle recensioni degli utenti, al comparatore di prezzi, articoli ed infografiche semplici.","email":"info@capterra.it","url":"https://www.capterra.it/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.it/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://www.linkedin.com/company/capterra/","https://www.facebook.com/Capterra/","https://twitter.com/capterra","https://www.youtube.com/channel/UCvKN2t597g-3KQ_AQAPNXLA"]},{"name":"CustomerHero","description":"Strumento per la creazione di sondaggi, moduli e quiz, per studiare i clienti o valutare i dipendenti.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85f4bc22-0da9-4ec6-af69-baa4ba2aea49.png","url":"https://www.capterra.it/software/153472/startquestion","@type":"SoftwareApplication","@id":"https://www.capterra.it/software/153472/startquestion#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.it/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":175,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.it/software/153472/startquestion#faqs","mainEntity":[{"name":"Cos'è CustomerHero?","@type":"Question","acceptedAnswer":{"text":"Strumento per la creazione di sondaggi, moduli e quiz, per studiare i clienti o valutare i dipendenti.","@type":"Answer"}},{"name":"Chi utilizza CustomerHero?","@type":"Question","acceptedAnswer":{"text":"Liberi professionisti, piccole, medie e grandi imprese, amministrazioni pubbliche, organizzazioni non profit, scuole.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Strumenti per survey","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"CustomerHero","position":3,"item":"/software/153472/startquestion","@type":"ListItem"}],"@id":"https://www.capterra.it/software/153472/startquestion#breadcrumblist"}]}
</script>