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GetResponse
Cos'è GetResponse?
Marketing automation per tutte le forme e le dimensioni. Indipendentemente da quanto grande o piccola sia la tua azienda, puoi creare flussi di lavoro completamente scalabili in un semplice strumento di creazione con trascinamento. Tieni traccia, in tempo reale, dei comportamenti degli abbonati e reagisci agli acquisti completati, ai carrelli abbandonati e molto altro ancora.
Chi utilizza GetResponse?
GetResponse offre una suite completa di soluzioni semplici ma potenti, dimensionate e personalizzate per le piccole e grandi aziende.
Hai dubbi su GetResponse?
Confrontalo con un'alternativa popolare
GetResponse
Recensioni su GetResponse
Solid, By Not My Favorite Lead Generation Software
Indietro come i gamberi
Aspetti positivi:
Mi è sempre piaciuto ma devo ricredermi visto i blocchi sulle funzionalità
Aspetti negativi:
Ci si perde in un bicchier d'acqua purtroppo. Ho pagato l'abbonamento più altro per avere massima libertà, premetto che utilizzo il vostro servizio dal 2018 e ho attivi 2 account. Ho registrato un webinar dando la possibilità ai miei potenziali clienti di vederlo in qualsiasi momento attraverso la classica registrazione (nome ed email), il problema principale è che se la persona si iscrive al webinar e per un qualsiasi motivo deve interromperlo o si interrompe la luce a casa, lui non potrà più vedere quel webinar poichè il sistema lo blocca e quindi deve obbligatoriamente registrarsi CON UN'ALTRA MAIL per vedere il webinar. Sarebbe intelligente che il sistema riconosca quella mail già registrata dandogli la possibilità di accedere al webinar (visto che è già stato registrato). Le persone possono avere bisogno di vedere più volte un webinar per capire il funzionamento di un'azienda oppure di poterlo vedere con il proprio partner, con questo blocco è impossibile.
Risposta di GetResponse
anno scorso
Hi Nicola, Thank you for sharing your feedback with us. We appreciate your loyalty since 2018 and value your input on our webinar functionality. We understand the frustration you've experienced, and we apologize for any inconvenience caused. Can you please send an email to [email protected] so we can follow up with you on this directly? Best regards, Mariana
Un ottimo compagno per campagne e landing
Commenti: Concludendo il mio parere su GetResponse, posso dire che mi ha facilitato tanto l'avvio di una campagna di mail marketing tramite una landing page strutturata sulla presentazione di un nuovo servizio. Certo, se si utilizza lo strumento a fondo, bisogna studiare per capirne tutte le funzionalità Avanzate. Tutto sommato lo consiglio perché potrebbe essere uno strumento utile per diverse aziende.
Aspetti positivi:
uno dei punti chiave di GetResponse è la sua interfaccia intuitiva e user-friendly. Anche chi ha meno dimestichezza sarà in grado di navigare facilmente nel software e sfruttare tutte le sue funzionalità senza andare in ebollizione :D. L'interfaccia è progettata molto bene ed ha tutte le principali funzioni in primo piano. Questo mi ha facilitato tanto la creazione di template per le mail e landing page
Aspetti negativi:
Come ho scritto già per diversi software similari, dovrebbero migliorare tutti la libreria dei template pre impostati. Non c'è tantissima scelta e credo sia una grave pecca soprattutto per chi desidera diversificare la propria comunicazione.
Risposta di GetResponse
anno scorso
Hi Marco, Thank you for sharing your feedback on GetResponse. We're delighted to hear that our intuitive and user-friendly interface has made it easy for you to navigate and take advantage of all the features without any hassle. Your positive experience with creating templates for emails and landing pages is what we aim for with our platform. Regarding your feedback on the library of pre-set templates, we appreciate your suggestion. We are continuously working to improve and expand our template collection to offer more choices and diversity for our users. If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success with GetResponse. Best regards, Abbie
Alternative considerate:
Va bene per iniziare
Commenti: Non l'ho utilizzato per molto dato che l'ho usato per fare dei test e a nessuno di quelli per cui lavoravo (me compreso) piacevano le grafiche delle landing
Aspetti positivi:
A un prezzo contenuto riesci a creare delle landing, fare un po di email marketing e testare a un prezzo contenuto per vedere una risposta dagli utenti senza spendere troppo per fare dei test.
Aspetti negativi:
L'editor grafico delle landing è veramente limitato, sembra di fare delle pagine graficamente ferme a 20 anni fa. Con le versioni a basso prezzo puoi a malapena fare un po' di email marketing . Appena ti serve qualcosa di più evoluto devi passare a qualcosa di migliore
Risposta di GetResponse
2 anni fa
Hi Davide, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Thanks, Justyna
Non male per inviare email velocemente con un buon design
Aspetti positivi:
Piattaforma di facile utilizzo e il tool per la creazione del design delle email è abbastanza semplice
Aspetti negativi:
Avevo più aspettative per l'editor per la creazione delle landing che non mi ha soddisfatto
Risposta di GetResponse
2 anni fa
Hi Simone, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Ottimo per attività di email marketing automatizzate
Aspetti positivi:
La possibilità di creare workflow di email personalizzabili, moduli di iscrizioni e landing page
Aspetti negativi:
Il compositore visivo delle mail è abbastanza limitato
Risposta di GetResponse
2 anni fa
Hi Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Alternative considerate:
Un bella scoperta.
Commenti: Esperienza più che positiva, tutt'ora viene utilizzato per tutte le attività di mail marketing e per la creazione di landing page.
Aspetti positivi:
Il costo più basso rispetto ad altri competitor; la facila d'uso con cui abbiamo imparato ad utilizzarlo; il supporto clienti molto reattivo e risolutivo.Possibilità di crerare landing page molto velocemente, sondaggi e molto altro.Davvero ricco du funzioni utili per il marketing.
Aspetti negativi:
La creazione dei funnel è orientata alla vendita di prodotti e non servizi.
Risposta di GetResponse
2 anni fa
Hi Mauro! We are so glad to hear that the platform has made things easier for you, and that you're enjoying the features. And thank you for taking the time to send us this review - it's much appreciated. Jack.
Get respinse facilità di utilizzo
Commenti: Usato di recente per email marketing. Lo trovo efficace
Aspetti positivi:
La facilità di utilizzo anche per neofitit
Aspetti negativi:
Un po’ complessa l impostazione ma una volta capito come è strutturato diventa semplice da usare
Risposta di GetResponse
2 anni fa
Hi Daniela, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Ottimo risponditore ma non solo!
Aspetti positivi:
Semplicita di uso, platform tutto in uno, puoi usare solo questo per tutte le tue esigenze di marketing
Aspetti negativi:
Unico contro forse i template un po datati
Risposta di GetResponse
2 anni fa
Thanks for the review! We passed on your feedback to the templates team!
Mah
Commenti: Non lo utilizzo più, troppo complicato.
Aspetti positivi:
La possibilità di creare campagne e i prezzi
Aspetti negativi:
L'impossibilità di rispondere ai sondaggi o a trovare persone a cui fare l'intervista.
Risposta di GetResponse
2 anni fa
Hi Alessandro, We appreciate you taking the time to write us a review. Customer feedback is what helps us improve. We've passed this along to our team. Best wishes, Abbie
The Most Simple Email Marketing Software
Commenti: A great product for email marketing and lead generation.
Aspetti positivi:
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Aspetti negativi:
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Risposta di GetResponse
anno scorso
Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Alternative considerate:
Get the Best and Honest Review Response Get Response Review
Commenti: Email Marketing Campaign & Sales Funnel Builder
Aspetti positivi:
The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.
Aspetti negativi:
the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites
Risposta di GetResponse
anno scorso
We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation. Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform. Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future. Best regards, Abbie
BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID
Commenti: I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.
Aspetti positivi:
Interface and user initially friendly experience.
Aspetti negativi:
Lack of support and lack of evidences they carry to not pay commissions
Risposta di GetResponse
9 mesi fa
Hi John, Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused. Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please don't hesitate to contact us. Mariana
My Experience With Get Response
Commenti:
I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management.
Its easy to create amazing emails.
It has AI powered tools.
Aspetti positivi:
Get Response offers a website & landing page builder. Its free to use for the first 30 days. I liked the autoresponder. Get Response has a mobile app.
Aspetti negativi:
For me automations are very limited. Its not user friendly. More advanced features are only available for higher paid plans.
Risposta di GetResponse
2 mesi fa
Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at [email protected]! – Mariana
Good for bloggers
Commenti: Good for small bloggers and who’s building the email list, for bigger email lists, the only downside I had was the no option to downgrade my plan to free after I tested the paid one.
Aspetti positivi:
Was really easy to use and they have a good free plan, really good for who has a small email list
Aspetti negativi:
When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account
Risposta di GetResponse
anno scorso
Hi Nathan, Thank you for sharing your experience, as it helps us improve and cater to various user needs. We're glad to hear you've found the platform easy to use. We'll consider your feedback about plan downgrades after testing the paid version. Thank you for choosing GetResponse :) Abbie
***PLEASE READ - BUYER BEWARE - GET RESPONSE SHOULD NOT BE TRUSTED ***
Commenti:
We used Get Response for almost 3 years with no issues. It is a basic service but for the most part it worked adequately. Nothing fancy, no integration with the website and it lacked other basic services, but it did work to send out email promotions.
We typically have a sale once a month and would send out a couple emails about it to our email list. Additionally we would send out some other emails sharing a video or a story with our customers. During the 2023 Black Friday/Cyber Monday weekend we sent out 5 emails in a week to promote our sales. Get Response turned off our services and accused us of spamming customers and also getting emails without permission. This did not happen and we communicated this directly to them, each email to their company was met with no emotion, no help and nor resolution.
We were told we needed to show where we received all of our emails from (we had 28,000 emails), make changes to our website and approve the deletion of 14,000 emails, to have the capability to send emails again. I tried many times to email, chat and call and ACTUALLY talk to someone about this misunderstanding, I got nothing except for them to repeat the same thing over and over. We were not able to finish our email campaigns for the sale and as a result lost thousands of dollars.
ALL communication from them was either a bot or a template that was used. There was no help from them whatsoever. We work with many companies and I have never received such terrible service. There was no effort to try and help us and only a very cold response to every inquiry we made. While this service might seem good to use, the customer service is terrible and if you trigger something in their system they WILL turn you off and hold all of your emails hostage. They completely controlled our company and the ability to communicate with customers that signed up through our website to receive emails from us. Get Response has cost our company thousands of dollars by not taking one moment to talk with us and try to fix the issue.
Please look to other companies for these services, in the end it is too costly to lose your contacts. We went with Klaviyo and have been very happy. Mail Chimp is also a great alternative.
Aspetti positivi:
Ease of use initially, it was not as easy as we thought.
Aspetti negativi:
Cost Limitations with segmenting the email lists Inability to connect directly with our website Very poor customer service
Risposta di GetResponse
11 mesi fa
Hi Ryan, Thank you for taking the time to share your experience with GetResponse. We apologize for any misunderstanding that may have led to the suspension of your services. Our team is committed to maintaining a high standard for email deliverability and compliance, and we regret any inconvenience caused during the investigation process. This is certainly not the experience we aim to provide. We also acknowledge your feedback regarding our customer service, and we apologize if you felt unsupported. This is a top priority for us, so we will be reviewing our internal processes to ensure improvements are made in this area. We appreciate your loyalty over the three years you used GetResponse and regret that it ended on a disappointing note. We’d very much like to look into this further. If interested, please feel free to reach out to [email protected] so we can try to make things right. Best, Mariana
Alternative considerate:
GetResponse is a good option for e-mail marketing
Aspetti positivi:
I like the functionality of their lead capture and the templates for e-mail marketing.
Aspetti negativi:
I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.
Risposta di GetResponse
anno scorso
Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana
Best Email Marketing Solutions With GetResponse
Commenti: Since deployment, we have been able to reach more clients and my experience has been amazing.
Aspetti positivi:
GetResponse comes with great email marketing features and helps us reach more audience successfully.
Aspetti negativi:
Well, there hasn't been major challenges.
Risposta di GetResponse
3 mesi fa
Thank you for your review, Hakhim! 😊 - Mariana
Fraudulent Company
Commenti: Horrible. We will need to take legal action against them.
Aspetti positivi:
Get response seemed to do the job we needed.
Aspetti negativi:
They fraudulently charged my credit card for 30,000 contacts when there were only 5 contacts the emails could be sent to and there customer service team stopped responding.
Risposta di GetResponse
6 mesi fa
Hi there, We are very sorry to hear about your experience and apologize for any inconvenience caused. We take such matters seriously and want to resolve this issue promptly. Please email us at [email protected] with your contact details and any relevant information so we can investigate the charges and assist you further. Thank you for bringing this to our attention. Best, Abbie
Ok Software
Commenti: Very average compared to other market software.
Aspetti positivi:
Mass emailing and very visual when using the software.
Aspetti negativi:
Very difficult to set up and use daily with ease. Better products
Risposta di GetResponse
2 mesi fa
Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at [email protected]—we’d love to assist! – Mariana
Alternative considerate:
If you want great expericne in email marketing then use GetResponse!
Commenti: It was a great experience, and I plan on using it again once I hit a good profit amount in my business.
Aspetti positivi:
The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.
Aspetti negativi:
The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.
Risposta di GetResponse
anno scorso
Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana
Get Response Email Marketing
Commenti: Good experience setting up email marketing campaign. The site was easy to use and worked as I expected
Aspetti positivi:
The ease of setting up mass emails. They were easy to setup the day and amount of emails you wanted to send. Tracking was easy as well. Program worked as I expected
Aspetti negativi:
Customer service could be a little bit easier to get ahold of. I also had some issues with functionality, nothing major and got resolved
Risposta di GetResponse
anno scorso
Thank you so much for your review of GetResponse! It's great to hear that setting up your email campaigns was a breeze and that everything worked just the way you wanted it to. We're taking your feedback to heart, especially about customer service and any functionality hiccups you encountered. We're always striving to make your experience even better. Your thoughts mean a lot to us, and we're here to assist you with any email marketing needs you have in the future. So, if you ever need a hand, just reach out – we've got your back! 😊
Comprehensive Analysis and Evaluation: Features, Performance, and Effectiveness
Commenti: Overall I will remain a forever user of GetResponse It has everything I need and more and at an affordable price.
Aspetti positivi:
User-friendly interface, accessible for users of all skill levels. Provides a wide range of email marketing tools and features. It includes a drag-and-drop. Top-notch automation capabilities. Can host webinars directly within the platform. With a wide range of third-party tools and platforms. Just so much more.
Aspetti negativi:
While they may offer automation capabilities, it may not be as advanced or robust as some of its competitors. While GetResponse does offer integration with a variety of third-party tools and platforms, its list of integrations may not be as extensive as that of some other email marketing platforms.
Risposta di GetResponse
anno scorso
Hi Jennifer, Thank you for your fantastic review of GetResponse. We're thrilled that you find our platform user-friendly with a wide range of email marketing tools, including top-notch automation capabilities and webinar hosting. While we acknowledge your feedback on automation and integrations, we are continuously improving to meet our users' needs. We truly appreciate your loyalty and look forward to providing you with exceptional service. Best regards, Abbie
GetResponse
Commenti: My overall experience with GetResponse was good. It is well put together.
Aspetti positivi:
The features that I liked and used the most on GetResponse was the email automation and email marketing features.
Aspetti negativi:
The thing that I least liked about GetResponse was the integrations. It didn't integrate with some of the software that I needed it to.
Risposta di GetResponse
anno scorso
Hi Brandi, Thank you for being part of the GetResponse community and for sharing your thoughts with us. We're glad to hear that you found our email automation and email marketing features to be the most useful for your needs. Regarding integrations, we apologize for any inconvenience you may have experienced. Our team is continuously working to expand our list of integrations to better accommodate our users' requirements. We understand that work situations can change, and we're grateful that you chose GetResponse during that transition. We're committed to providing a well-put-together platform to meet your marketing needs. Best regards, Abbie
Get Response Review
Aspetti positivi:
I like how there's so many valuable free resources to help me. I even created content from the site to use as well.
Aspetti negativi:
Nothing honestly. I like everything so far.
Risposta di GetResponse
7 mesi fa
Hi Leslie, Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗 Best, Mariana
One of the top email marketing programmes available
Aspetti positivi:
The easiest to use for a novice was Get Response. I have tested a huge variety of other goods. GetResponse caters to both fresh email marketers and those with extensive education.
Aspetti negativi:
GetResponse can be expensive, especially for startups or small enterprises with tight resources. The pricing may still be out of reach for certain users, especially those who are just starting out or have smaller subscriber lists, despite the fact that the platform offers a variety of programmes customised to varied demands.
Risposta di GetResponse
anno scorso
Hi Peter, I appreciate your insightful review of GetResponse. It's fantastic to hear that the platform is user-friendly for novices and supports a wide range of email marketers. Your concern about the pricing being a potential challenge for startups and small enterprises is duly noted. We appreciate the feedback and will pass it along to our team. Thanks for choosing GetResponse, Abbie