Prodotti di successo
Chi utilizza questo software?
IT departments and help desk staff use the system to alert employees about scheduled outages to the systems ahead of time, which gives employees plenty of time to make other arrangements at the times.
Valutazioni medie
4 recensioni- Nel complesso 5 / 5
- Facilità d'uso 4.5 / 5
- Servizio clienti 5 / 5
- Caratteristiche 5 / 5
- Rapporto qualità-prezzo 4 / 5
Dettagli del prodotto
- Versione gratuita No
- Prova gratuita Sì
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Implementazione
Installazione eseguita - Mac
Cloud, SaaS, Web
Installazione eseguita - Windows
Dispositivi mobili - iOS nativo
Dispositivi mobili - Android nativo
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Formazione
Live Online
Documentazione
-
Assistenza
Orario lavorativo
Dettagli del fornitore
- DeskAlerts
- http://alert-software.com/
- Fondata nel 2006
Informazioni su DeskAlerts
DeskAlerts is the very popular Enterprise Alerting Software. Companies like Hilton, American Express, KRKA, Magura Asia Ltd. Use DeskAlerts to deliver pop-up alerts to more than 10,000 users' screens and to block an employee's work until he or she reads the message to the end. It's guaranteed that alerts will be received and seen by 100% of employees. DeskAlerts is a multi-channel alerting software with a lot of communication features including desktop alerts, mobile alerts, SMS...
Caratteristiche di DeskAlerts
- Comunicazione bidirezionale
- Gestione contatti
- Modelli
- Notifiche di massa
- Pianificazione di scenari
- Profilazione geografica (geotargeting)
- Activity/News Feed
- Audio / Videoconferenze
- Blog
- Calendario eventi
- Chat / Messaggistica
- Condivisione di documenti
- Directory del personale
- Gestione delle conoscenze
- Gestione delle newsletter
- Sondaggi e feedback
- Benchmarking
- Employee Recognition
- Gestione degli obiettivi
- Gestione dei feedback
- Gestione delle prestazioni
- Sondaggi sul coinvolgimento dei dipendenti
- Blog
- Calendario eventi
- Chat/Messaggistica
- Condivisione sui social
- Directory del personale
- Galleria di foto
- Gestione dei sondaggi
- Gestione della posta elettronica
- Gestione delle newsletter
- Telefonia
- Analisi dati
- Avvisi visivi
- Notifiche di scadenza
- Notifiche tramite cellulare
- Notifiche web
- Pianificazione delle notifiche
- Profilazione geografica (geotargeting)
- Segmentazione della campagna
- Targeting contestuale
- Targeting per dispositivi
- Test A/B
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Le recensioni più dettagliate su DeskAlerts
DeskAlert for our hospital
Data della recensione: 12/6/2019
Bruno L.
Commenti: Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.
Vantaggi: The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations
Inconvenienti: Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.
Great for company-wide alerts
Data della recensione: 5/4/2019
Verified Reviewer
Commenti: DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.
Vantaggi: I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.
Inconvenienti: Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.
Works great.
Data della recensione: 12/10/2018
Luc L.
Vantaggi: Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.
Inconvenienti: A few bugs here and there but they update often so you usually won't be dealing with them for long.
DeskAlerts In Action
Data della recensione: 27/6/2019
Christian P.
Commenti: DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.
Vantaggi: The software is easy to use and fairly intuitive to navigate around
Inconvenienti: The interface looks a little dated compared to how most GUI's are built nowadays.