Momoyoga

Happy with Momoyoga!

Commenti: I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Aspetti positivi:

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Aspetti negativi:

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Excellent for an independent yoga teacher

Aspetti positivi:

I am an independent yoga teacher, running my own classes at different venues in town. I didn't have any online payment method prior to using Momoyoga. I run three classes a week plus 1 or 2 workshops a month. Momoyoga easily pays for itself, despite my small numbers as students pay in advance for their classes. It is easy to use, easy integrate with my website, easy to get financial reports from, easy to keep an eye on class numbers and to add/remove classes as required. The staff are lovely and very friendly any time I have a problem and respond to issues with functionality very politely and quickly.

Aspetti negativi:

Having an app for clients to book into class is good, but they cannot make purchases in the app and are taken to the webpage instead which people find frsutrating.

Chaos, Bugs, insufficient IT Support,

Commenti: I am very disappointed. At first I thought its me, after having tried everything and being on other homepages using Momoyoga as well I know it is not me and the customers it is the system. What I find also very unfair is that you can´t delete the tool yourself. I have cancelled, quitted and asked for deleting all my datas, they offer me a telephone call now. After a few senseless mails trying to solve the problem for some weeks I have made my decidions and I want to get away from this time absorbing tool.

Aspetti positivi:

To implement classes and describe them This value is too short. (40 character minimum): Sorry, the rest was disappointing I have no more good about it

Aspetti negativi:

The bugs in the system causing Chaos. Leading to the fact that prices and products can´t be implemented properly... The customers can register but not pay properly. They often don´t understand the system. The translation into German is lacking. If you have too many price categories and classes the system seems to be insufficent respectively it shows bugs, is not working properly. My husband tried it with me and also saw it not working...

Easy to use and effective

Commenti: The support during the initial set up process was great. Super fast relies with clear and concise solutions.

Aspetti positivi:

Ease of use - simple, effective functionality

Aspetti negativi:

The payment system is a little clunky off the app but most students get there eventually.

Great solution for my small Pilates business

Commenti: Momoyoga has been an ideal solution for my 3 weekly Pilates classes, it takes the manual element out of booking and reminding clients, for a fraction of the pri e of mindbody. I am hopeful that some more interactive and customising features are in the works.

Aspetti positivi:

Price, ease of use, access to customer support

Aspetti negativi:

It would be great to be able to add promotional banners in my studio's home page. I do have to explain the booking process to some clients , some find it a bit complicated