Natterbox

by Natterbox

4 / 5 2 reviews
Natterbox

Who Uses This Software?

We serve both SMEs and Enterprise level companies. Multi-office. Salesforce users. "Micro multinationals".

Average Ratings

2 reviews
  • Overall 4 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price $20/month
  • Pricing Details Starting from £15 per user. Contact us for details.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Natterbox
  • http://natterbox.com/
  • Founded 2009

About Natterbox

A complete phone system 100% Native in Salesforce.

Natterbox Advanced Voice Services gives you one global phone system with contact centre, embedded and managed entirely from within Sales Cloud and Service Cloud.

The system is scalable, from 1 - 10000+ users, it grows with your business.
One system: phone system and Salesforce merged into one.
Flexible: Accept calls anywhere once logged into Salesforce.
Simple: No phones, hardware or software needed - only a computer with a headset.

87515

Natterbox Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Inbound Reporting
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • VoIP
  • Voice & Data Integration

Natterbox Most Helpful Reviews

Simplifies the Day-To-Day

Translate with Google Reviewed on 2/15/2019
Tom M.
Account Manager
Leisure, Travel & Tourism, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, natterbox has made an improvement in our work place and would happily say that it is the right choice for growing businesses

Pros: It truly makes it simple to take calls and keep up with a demanding schedule

Cons: It sometimes distorts the audio on calls

Recently transitioned to Natterbox

Translate with Google Reviewed on 2/15/2019
Operational Specialist
Leisure, Travel & Tourism, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Natterbox streamlines day to day tasks and is very simple to use. The dashboard is awesome! It is unbelievable that no one needs phones on their desks anymore! The phone tree is better for customers and reduces hold times. It is really nice that the phone numbers are automatically recorded in Salesforce.

Cons: I really cannot think of anything negative to report. We have been really pleased with our decision to move to Naterbox.

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