ADP Workforce Now

On Stop Shop for all HR needs

Commenti: ADP Workforce Now is a reliable payroll platform with the added benefit of HR services, talent management, and workforce management.

Aspetti positivi:

1. Ease of use. 2. Talent management. 3. Dashboard.

Aspetti negativi:

1. UI looks dated. 2. Navigation within the tool is difficult. 3. Reports could use more customization options.

It Just Works

Aspetti positivi:

I am able to access everything I need from W2s to pay stubs to requesting PTO to viewing my weekly hours.

Aspetti negativi:

As with most HR-type software, things are divided up into several different pages. I wish there was a way to build a more cohesive way to view things so everything I need to do is together.

We left this sofware. Reports are not user-friendly and errors in settings

Commenti: I don't know why it is the best software - I don't think so. Expensive and with terrible reports, made like for computer programs, not for people. It takes time to find numbers there.
We worked on it in 2020-Jan-Feb 2021

Aspetti positivi:

I could see paystubs for each employee Reports with employees' earnings and all data on one sheet, by years or period, chosen

Aspetti negativi:

NO quick support Very bad reports, it was a headache to use them Vacations paid - subtracted (because we submit them to unions) - no payroll taxes were withheld - it turned out into a disaster after a year and 1.5 months of the following year. And no response when I wrote them, asking for T4A which was submitted by ADP by error, but we didn't even have such T4A. When going to CRA to check for T4A, I found out that it was done wrongly for every employee with T4: all 10% of vacations were entered in T4A. It's probably because they didn't have settings to set it out in another way. Very not flexible software. And we even weren't aware about this issue with the submitted T4a for our employees - until one of them got a letter from CRA to pay taxes on T4A. We were shocked. I don't know if they changed it since February 2021. I don't have access to it anymore. And it was very disappointing that when I contacted them froom the website, nobody ever replied to me. Now the employer shoud pay all CPP and EI for all employees for a whole year on that vacation pay, which was set without withholdings , as per advise of ADP.

A user friendly payroll software

Commenti: The ADP workforce Now is a great software as it has many inbuilt facilities that could make life easier. The main part of this software is accuracy in reporting of the payroll and the time allotment of vacation and scheduling days off. Very user friendly making it an amazing platform to use.

Aspetti positivi:

The user interface is simple to navigate and use Further, it keeps track of the precise work hours calculated. Tracking vacation period and remaining are easy helping to manage and plan accordingly and then schedule the period the vacation to be used. Income tax papers are provided at the end of the year, which could be downloaded anytime when we require.

Aspetti negativi:

I found the initial setup was bit challenge but ones it’s set up, ADP is very easy to use and hover through as when needed.

Powerful but complicated

Commenti: I am involved with the implementation and customization of the software and not the day-to-day HR/Payroll tasks. As such, I see more of the configuration and setup screens than most, and while I've come to understand a lot of it, much of it has taken months of research, experimentation, and learning to understand. With great power comes great complexity.

Aspetti positivi:

Many features are built into the system, it has the power to be a "one-stop shop" for payroll, HR, policies, onboarding, etc.

Aspetti negativi:

Configuring everything is very complicated, some workflows could be more intuitive (or could be communicated by ADP in a more intuitive way).