Plexus

I am a plexpert.

Commenti: Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus.

Aspetti positivi:

I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

Aspetti negativi:

I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

Plexus Review

Aspetti positivi:

The ability to track the information (inventory, hrs, job costs, etc)

Aspetti negativi:

Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete it, search it again, add it.... -The specificity that is needed to look up information. 816-456-7890 can not be found when you type in 816.456.7890 or 8164567890. -Now that we are in the order numbers of 10000+ if you search by ascending/descending the order numbers are not in any order that makes sense. -My techs often get kicked out of jobs, have issues clocking in or out -Compatibility to Apple is an issue. -Mobile site does not have the same functionality as desktop for simple items.

Plexus review for The Hayes Company - Brandy Eckert

Aspetti positivi:

Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

Aspetti negativi:

The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Plexus and why you need it too!

Commenti: Plexus has made running our business and working with our customers such a breeze. I look forward to many successful years using Plexus, Quickbooks and growing together!

Aspetti positivi:

Plexus is user friendly and makes it easy to jump from one screen to the next. I am able to keep track of all of my ongoing projects, all of the companies we work with as well as which of our sales reps are working with said companies. I am also able to keep track of our sales with Intuit with the ease of which it links to Plexus.

Aspetti negativi:

There are very few things that I do not like about Plexus, and saying "I do not like" seems very harsh. It is more that there are small jumps to QuickBooks that I wish were a bit easier, including some deposits that cannot be drawn back once posted. Also, I think the home screen could give better notifications when something goes wrong with a bank transfer.

Plexus helped a lot of our systems.

Commenti: It was good. The software works well for us.

Aspetti positivi:

Tied together front end and back end operations. From pricing to job costing to invoicing.

Aspetti negativi:

It requires users to be fairly tech savy.

From old school to 21st Century

Commenti: I can crank out proposals in a third of the time. Make adjustment to proposal easily.

Aspetti positivi:

Have all orders at your disposal with the stroke of a few keys is really nice! Particularly the ones bid months ago!

Aspetti negativi:

We do so many products in so many ways it is often difficult to digitize it.

Well done Plexus

Commenti: I have really enjoyed it. Plexus has taken my division to the next level for organization

Aspetti positivi:

I use this software daily. Even though I've been using for a little over a year I am still learning things daily on the software. I love that it's a complex in depth system. I still struggle with making things easier on myself in the system but with more time I will perfect its use

Aspetti negativi:

My only negative on the software is the scheduling calendar. I still use google calendar for my scheduling needs.

Great Field Service Management Software

Commenti: We have had a great experience with Plexus. Plexus has allowed our business to effectively manage all jobs from anywhere or any device that has internet access. All our information is stored securely on a cloud-based system. The features of the program have helped us streamline our practices and have added functionality to our in-place practices. The Plexus team has been amazing to work with. Their customer support is always available to answer questions we may have, especially for those employees that struggle with being technologically savvy. All of our employees have found the system to be helpful in making our business run more effectively and efficiently. Our business went from entering data three to four times, with data often being lost, to entering data once. Plexus has added many features to our business and eased many of our daily tasks. Scheduling jobs is no longer a hassle and we can easily see the schedule for the day, week, and even month. I would recommend Plexus to help improve processes for any field service business.

Aspetti positivi:

Personalization Schedule Ease of Use Data/Reports Functions and Features All Information Stored in One Place

Aspetti negativi:

It can take a little longer for those that struggle with technology to learn what they need to know.

Matt Hayes Co Review

Aspetti positivi:

The product is very easy to use and I really like how it is able to adapt to ever changing business practices.

Aspetti negativi:

I love everything about Plexus, it is overall a great product.

Flexible Tool for Job Management

Aspetti positivi:

I like the intelligence for setting up our pricing models on quotes I like the flexibility of adding certain selections to our quotes I like the flexibility of Work Orders displaying what our team needs to see

Aspetti negativi:

There is nothing about this software that I do not like

Plexus Pro's and Con's

Aspetti positivi:

The features of Plexus are user friendly and the bids and proposals we put together for our potential clients appear very professional.

Aspetti negativi:

From my perspective it provides what we need.

Easy and fast.

Aspetti positivi:

Building Bids on site and sending to customer immediately

Aspetti negativi:

e-mails being sent from program are not always making it to their destination.

Plexus

Commenti: Using companies to manage the different companies we work with, the link to QBO to manage our accounting

Aspetti positivi:

I enjoy how user friendly it is and how there are different views available

Aspetti negativi:

There isn't anything that I don't like, the ease of invoices, everything is really impressive

Plexus user

Commenti: For me mostly pricing and distribution of quotes,

Aspetti positivi:

Helps with pricing. Easy to go back and find projects quoted or already sold. I am not really a computer person but now feel comfortable with pricing and entering projects

Aspetti negativi:

Not being a computer person did not like to have to use it

Effective

Aspetti positivi:

I love the range of functions in which the software provides.

Aspetti negativi:

It requires you to have an in-depth knowledge of technology to navigate the software.

Five Stars- Great Company

Commenti: We cant say enough about the excellent service provided by Plexus and their team. They actually custom fit a computer software to meet our small plumbing business. They are always available to help with problems. This software has improved our systems throughout our business. We are extremely happy with Plexus and their team!!

Great Product for Project Managers

Commenti: I am a project manager for my company, and Plexus has been a great tool to help manage my projects from beginning to end.