SocialSchedules

Great Scheduling Platform

Commenti: Overall, I think OpenSimSim is beneficial for small businesses who are looking for something that is simple, free, but VERY effective.

Aspetti positivi:

I've been using OpenSimSim now for over a year. I really enjoy all of the benefits of the program. Obviously, the greatest thing about OpenSimSim is that it is free; however, I also really love the ease of use. If I am unable to put in the schedule for my agents, it is easy to instruct one of my mentors to do so. The platform is colorful, fast, and the notifications setting is much appreciated by myself as well as my staff.

Aspetti negativi:

I feel like the platform is geared more towards businesses that consistently have weekly set schedules. With the type of business we handle, I wish there was an easier way to create multiple shift opportunities for one day. We could really benefit from being able to quickly create shift intervals. The mobile app lags a bit when a shift is posted, preventing agents from applying for the shift in a timely manner. I also wish the chat system was an API that could be integrated into other programs so that everything can be uniform.

Super practical

Commenti: It´s super helpful in order to organize timetables; I highly recommend it.

Aspetti positivi:

It´s very visual, eye.friendly and simple. You figuer it out in two minutes and gives you good reliable information.

Aspetti negativi:

Maybe some drag and pull features; or that I can´t fully customize the viewing screen (you can see it dialy or weekly) but I cant suggest a third way. But nothing too serious

iOS compatibility

Commenti: Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Aspetti positivi:

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Aspetti negativi:

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Great scheduling app

Commenti: My overall experience has been wonderful this app has streamlined our scheduling and is super easy to use

Aspetti positivi:

Being able to easily set and send schedules

Aspetti negativi:

Glitches in the software when scheduling or swapping or dropping shifts

Great free option for scheduling software with potential for more

Commenti: I had a great on-boarding session with their training team. They do offer employee data importing as part of their setup but I did it all myself and it wasn’t too bad.

Aspetti positivi:

Super easy to use and set up. It has been as smooth of a transition for our employees One could hope for. Most employees have been able to get it set up and availability updated with no direct instruction other than our expectations.

Aspetti negativi:

A few simple features I would like to see on the app are: view only first initial of last name on printed schedule (privacy issue of employees), hide total hours on printed schedule, select individual rights for remote clock in (paid version).

Multi-Unit Scheduling

Aspetti positivi:

It gives us ease of access to schedules for multiple locations, and easy to identify and contact an employee that is working.

Aspetti negativi:

Setting up mutiple locations and schedule labeling/identification.

Volunteer Schedule

Commenti: This is a very easy to use product.

Aspetti positivi:

I like the price, because we are a non-profit organization with about 20 volunteers. I needed something that would keep track of everyone and with your product I can see the schedule on my phone or computer. It is very handy.

Aspetti negativi:

I'd like to be able to schedule people from my phone.

Solicited review of Opensimsim

Aspetti positivi:

The ability to share information with my employees.

Aspetti negativi:

Bugs? Sometimes cells are shaded when they shouldn't be. Would like notes easier for my employees to see.

Small Non-Profit Employee

Aspetti positivi:

I like that I am able to check my schedule online with ease. I am also able to request time off and that can make it easy so I do not have to come into the office to request.

Aspetti negativi:

I don't know if this was an option that my employer chose, or if it is part of your software, but I would like to be able to see who is scheduled throughout the week. This can solve some confusion if a shift is covered or give you the ease of looking to switch shifts or ask others to cover a shift for you.

Payroll Software

Commenti: Overall great use and price

Aspetti positivi:

web-based, price, and on-boarding for employees. The software gives you the flexibility that you need when running payroll.

Aspetti negativi:

No phone app. It is difficult to navigate the first uses.

SocialSchedules - You can trust it

Aspetti positivi:

SocialSchedules is easy to read and manage. Our schedules are published every Friday, and we receive a notification as soon as our manager sends it through. I can see my weekly schedule, and I can see a countdown until my next shift is scheduled to start. I can also rotate my screen sideways to see the schedule for the week along with who else is scheduled to work each day. This makes swapping shifts easier if necessary. I can also message my coworkers in the app and receive managerial notifications in the messaging section or in the "Schedule Notes" section on the home page, which is flagged with a red dot if there is a note that needs to be read. Submitting time off requests is a piece of cake, truly. There is even a segment to leave a note about why you are requesting off, which comes in handy! Overall, I enjoy this product.

Aspetti negativi:

I do not like how I cannot see my total weekly hours after the initial schedule notification is opened. I must manually count my hours if I want to know my exact weekly total. I also do not like how I cannot see the day of the week I am looking at when requesting time off; it would be more convenient if there were a calendar layout as opposed to manually scrolling to the date, month, and year you need.

Rosters the way they Should be

Commenti: The managers enjoy using it and wouldn't go back to how we where doing it.
The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers.
Our roster is now more steady and hours worked more accurate to our ideal workflow.

Aspetti positivi:

Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication.

Aspetti negativi:

A few upgrades that would improve this further is: A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change. I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!!

Great Product, Easy to Use

Commenti: The experience has been great. The customer service is fantastic! We are a non-profit with very little money so having a free option that is this in depth is wonderful.
Communication has improved immensely as we can all send out messages.

Aspetti positivi:

Ease of Use. It has a lot of great features, entering as many job positions as you want, accounting for lunches, different print views etc. We use the messaging system a lot too. I have gotten really good feedback from my staff. This is a place where we can send messages and everyone gets them.

Aspetti negativi:

It is extremely slow. That could be just our internet, but it takes me a long time to do the schedule just from sitting and waiting. When I need to edit the time frame, I click, and sit and wait and wait. Eventually the options come up to Assign, Manage, or Delete. The weird thing though is the actual edit comes up immediately. Have the time, I am clicking just trying to get the hover part to come up and the shift edit comes up. I would like more color options. The publishing options for the Job Opportunities is time consuming. I would like if I could publish all instead of one at a time.

Close other programs and OpenSimSim

Commenti: It lets me see my day to day Labor percent and the actual cost with breaks of how much I will be paying my employees each week. I can better watch labor and adjust accordingly. The experience is great. I tried a few different programs and nothing compares to the simplicity, the easy navigation and the information it supplies to better control your costs. Not to mention my employees love it.

Aspetti positivi:

The software is super easy to navigate and its all very basic to learn. You can control your costs and see your weekly world all right on the program. I recently opened up a store and the Owner wanted me to use a different program and it is a nightmare compared to the simplicity yet efficiently of Opensimsim. Opensim sim does all the work for you.

Aspetti negativi:

Nothing so far. I had trouble and was a little frustrated trying to figure out how to give employees individual pay, but the OpenSimSim staff walked me thru it and now it makes complete sense. They were very patient and tried different things to show me how it worked. I know I was not the easiest person at the time to work with but they helped me figure it out and now that I understand how to enter it. It is awesome.

Easiest Scheduling Software out there

Commenti: After trying out several different scheduling apps, I was recommended OpenSimSim and it was by far the easiest and most effective app I have worked with. Their customer service is exceptional. They trained me and taught me how to navigate the app and how to educate my employees on the use of the app as well.

Aspetti positivi:

The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.

Aspetti negativi:

No cons here! This is the best app I have found for scheduling. Give it a try, you won’t regret it!

Product Review

Commenti: Helps us communicate available shifts with staff who are sleeping from night shifts or currently busy with a customer where we cannot communicate with them, during our 9-5 hours in the office

Aspetti positivi:

It's easy to train staff to use it. It is reasonable customisable for how we need to use it as an agency. We use positions for each possible customer location that might request our services. There are too many locations for each to have its own schedule. Half of our potential customers listed use our services less than once a month. We are not staffing every location throughout the week with different managers like some of your users might be.

Aspetti negativi:

Please make it so that it is easier to add positions to staff in bulk, or groups. I spend too much time setting up new staff with all of the positions they need, or setting up new positions with all applicable staff.

Good scheduling tool for managing a bar

Commenti: I have enjoyed OpenSimSim more than our previous scheduling tool. Since pretty much everyone carries a smartphone these days, the schedules are easily distributed to the employees.

Aspetti positivi:

I like that the software works on multiple operating systems as well as moblile devices. I find the 'landscape' feature when a mobile phone is turned sidways to be especially helpful and well thought out. I really like genaral ease of use for scheduling, removing, and adding workers, arranging time off, basically keeping everyone in communication (and thereby accountable).

Aspetti negativi:

I have not discoverd how to do all my managent tasks from my phone, and thus must always use my computer. I don't know if that's an option, but it hasn't been intuitive enough that I have figured it out (or important enough that I have spent time to figure it out). I wish that when people sent messages that they were more flagged or intrusive, I have a lot going on and sometimes I miss messages sent through OpenSimSim... Like a pop up window or something?

Easy to use and suit volunteers

Commenti: Finally found an online system where my members can be responsible and accountable for their shifts. I can pre-load and everyone can see who is on. Love this.

Aspetti positivi:

I am involved in a totally volunteer environment and this is the best option for us to control the shifts. It allows for members to be responsible for their own work shifts. We have members from 14 - 89 and they all use it.

Aspetti negativi:

I wish I could customise each week. As in we only patrol or do shifts on weekends and public holidays so really most weeks Mon to fri is blank. Would be better if not there at all. Minor bug and really only applies to our organisation.

Open simsim

Commenti: Opensimsim saves us mass emailing our staff, then receiving numerous emails to confirm if they can work. Therefore making the process alot simpler and easier. The staff also find it great because they can look in one place rather than having to find their emails. It has definitely made life simpler, easier and quicker.

Aspetti positivi:

If is easy to use, quick to put shifts on and for staff to select them. Since implementing it has definitely sped up the process of staff g jobs.

Aspetti negativi:

Would love to introduce the time management aspect of the software to save staff having to sign a form. However because you have to pay for each user and we have 88 that don't work all the time. It is not a cost effective option for us. If there was a monthly set fee that we could pay for the option that would be far better.

Love OpenSimSim!

Aspetti positivi:

I use this to schedule a team of work-study students in my office, so it was important to me to use a system that would allow people to drop shifts without needing to find a cover and to post open shifts that any worker can sign up for- this fulfills both of those needs. I love seeing a weekly view and daily view, being able to sort alphabetically and by time of shift for the day, being able to save a schedule template for a week so that I don't have to manually schedule shifts every week (their weekly schedules are the same), and I love how easy the app is to use so that I can manage the schedule while I'm out of the office.

Aspetti negativi:

I created a fake employee account when I was first starting to use this system so that I could see how things look/work from the worker perspective, and then had difficulty deleting my fake worker account. Customer service helped me out with this, but it would be nice if there was a feature that let administrators toggle to the worker view just so that they have an idea of what schedules/notifications look like to their workers.

Great product and great company

Commenti: Was looking for an alternative to excel schedules that we've used for 20 years. Found OpenSimSim on a search, tested it out and loved it. Our search criteria was mainly, what will benefit the employee and the store the most.

Aspetti positivi:

Easy to use and navigate. Support is always quick to help when we have an issue. They gladly take our feedback on improvements and listen when we make suggestions.

Aspetti negativi:

That we can't incorporate all of it into our system. They have a time/attendance but since we have a POS system that does that, we haven't used that portion.

Easy and user friendly.

Commenti: I am very happy with Open Sim Sim. I have used this scheduling software at two different locations and it has been a lifesaver. All of my employees love it too. Saves time and money. Making communication a breeze.

Aspetti positivi:

Schedule is alway at your fingertips ok your phone You can edit and add shifts between employees. Send out group messages. Complete shift swaps And manage all requests off. It’s brilliant and bang for your buck is unparalleled

Aspetti negativi:

The program at times has technical difficulties which renders it useless.

Open SimSim is a win win

Commenti: I would definitely recommend OpenSimSim for any busy restaurant. It makes it so easy to connect to everyone on one forum and you don't have to worry about texting 10 different numbers to get a shift covered or not having someone's phone number, etc. One hundred percent recommend.

Aspetti positivi:

This software is very easy to use and makes managing my schedule and giving up and picking up shifts a breeze. And it's free!

Aspetti negativi:

There are some glitches in the group messaging where the wrong user's picture will appear next to a different user's name, and when you ignore a shift someone has requested you pick up, it does not give the opportunity to put in a reason.

Scalable and Easy to Use

Commenti: Scheduling across two stores with different operating hours used to be a real struggle for me and very time consuming. I would estimate it takes me 1/4 of the time to make a schedule than it used to. It’s easy enough to use that I can even let my assistant managers or administrative assistant do the scheduling, and just step in to review it instead of doing it all myself - freeing up time to focus on what matters most to me, improving my business and increasing our returns.

Aspetti positivi:

I used to spend hours setting up schedules for both of the stores I manage. Ensuring time off requests and availability was such a hassle before I started using Open Sim Sim. Now I can easily see all of my employees availability and time off requests in a sleek interface and create perfect schedules in a fraction of the time it used to take.

Aspetti negativi:

Adding new employees could be easier, and the header menu navigation could be easier. Some of the features I use fairly often are hidden a little deeper in menus than I’d like, but overall I love the software.

A fairly simple and clear scheduling app

Commenti: OpenSim has been a great tool for us to use. We have used several apps, and so far, we like this one the best. Still a few things we would like to see fixed/altered. But overall, the clear presentation is great.

Aspetti positivi:

I like the cut and dry presentation of the schedule. Easy to see and easy too schedule. Gets the job done for various sized companies. I can create as many schedules as I need to.

Aspetti negativi:

Somewhat challenging to drop, switch, and add some schedules. It makes sense when changing it on the back end. But for some of my employees, it is difficult for some of them to make the drop or switch (If available).