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Cos'è Sensus BPM Online?

Semplice o complesso: indipendentemente dal livello di complicatezza di un processo, tutti gli utenti potranno utilizzarlo. Sensus BPM Online viene sviluppato tenendo sempre presente la semplicità. Qualunque cosa descriva, il processo aziendale deve essere utilizzabile da tutti gli utenti. Quando si descrivono determinati metodi di lavoro o si desidera mappare le attività e le responsabilità, Sensus BPM Online fornisce ai dipendenti una panoramica immediata.

Chi utilizza Sensus BPM Online?

Sensus Process Management è utilizzato da molte organizzazioni differenti di oltre 40 Paesi che vanno dalle piccole cliniche ai principali fornitori di servizi per le imprese.

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Recensioni su Sensus BPM Online

Punteggio medio

Nel complesso
4,5
Facilità d'uso
4,5
Servizio clienti
4,5
Caratteristiche
4,2
Rapporto qualità-prezzo
4,5

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
45%
4
55%
Joost
Joost
KAM-specialist (Paesi Bassi)
Utente LinkedIn Verificato
Ingegneria civile, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good process software tool

5,0 4 anni fa

Commenti: I use Sensus from 2008. It is still growing. Supports our business in a good way.

Aspetti positivi:

It is easy to use. There is clearly a good design behind it.

Aspetti negativi:

There are a few limitations that are irritating. But this is not very important.

Milou
Senior research manager (Australia)
Ricerca, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Process management capabilities are more important than ever

5,0 4 anni fa

Commenti: Although the company isn’t based in the South Pacific region, this doesn’t affect their customer service. I’m very pleased with the Sensus software program and they keep continuously improving it as well. Once you’re used to putting process management in a software program rather than just putting it ‘on paper’ you’ll never go back.

Aspetti positivi:

We used sensus prior to COVID-19 but it’s proven to be our saviour during these last few months. Process management has been more important than ever with unexpected lock-downs, temporary loss of staff in quarantine whilst assuring continuity in our research facility. The system has allowed us to share processes with other teams, enabling staff from outside our unit to jump in and assist in our research activities and ensure a continuous flow of high level research activities and no interruptions to the work conducted.

Aspetti negativi:

Process management is a time consuming activity and requires the input of the entire team. The software itself is easy to use, but it takes a bit to train your team how to design processes efficiently. Once you’ve invested time into the processes you’ll notice it is certainly worth it, just be prepared to invest time into first before you see the real value.

Carolyn
Administrative Assistant III (USA)
Opere pubbliche, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Many wonderful, useful, functions, but not user friendly and takes considerable time to install

4,0 7 anni fa

Commenti: The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.

Aspetti positivi:

The functions are innumerable and it's almost unimaginable to do without them once you utilize the program.

Aspetti negativi:

It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful.

An
Procesmanager (Belgio)
Amministrazione pubblica, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Straightforward process modelling and continuous valuecreation for the client

4,0 4 anni fa

Commenti: It is really a language which helps people to rethink their way of working. Because they are forced to use this particular language to describe their actions, leading to a certain result, it really helps improving processes. For the 'designers' holding the virtual pen, it is a very flexible tool to create that common language and align it with business information and needs that is already in place or known.

Aspetti positivi:

The software is almost self-explanatory and easily customizable, especially the new and improved version to which we switched very recently. In additon, the team behind the tool is very reachable and truly open to suggestions. They do their very best to find real solutions for customer needs. Even if that means slightly adjusting their software.

Aspetti negativi:

It's not BPMN-based. Which is a well-considered choice which has some clear disadvantages. A very minor point of improvement is the number of mouseclicks needed for some very specific actions which I feel could be a bit more automated (e.g. after clicking the 'search' button, the searchfield opens which you have to select first before you can start typing). But again, the latter is just a minor inconvenience.

Bernice
Coördinator Projectbeheersing (Paesi Bassi)
Ingegneria civile, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Using Sensus to help build the Managementsystem of our company

4,0 3 anni fa

Commenti: The processen are perceived as more accessible within the organisation what I think is a goal each business wants to achieve.

Aspetti positivi:

The ease and intuitive use of the software, you can build and change processes while being in a meeting with collegeaus. The processes are visually apealling. Connections and interfaces between processen can be build in and used very easily.

Aspetti negativi:

We have built an overall system with processes (the library) from where you can without much effort extract a new project with a seleciton of processes. When either the library or the individual project has changes in the processes, these changes are not easily found. This leads to an administrative task of keeping up with all the changes between different versions.

Ahmed
Project Manager QMA (Oman)
Logistica e catena di approvvigionamento, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent

4,0 4 anni fa

Commenti: Happy with the tool

Aspetti positivi:

The ease of use and the possibility to communicate what the organization does to everyone

Aspetti negativi:

Inflexibility of determining how the connection arrows flow

Marieke
procesontwerper (Paesi Bassi)
Amministrazione pubblica, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Content with Sensus

4,0 3 anni fa

Commenti: We hope to realise an overview of all our processes and the links between them, so that everone can easily see what is their role and task in a specific process. In the end we hope that everything will go more smoothly and more efficient so that our customers are served faster and cheaper.

Aspetti positivi:

The possibility to make the flow visible

Aspetti negativi:

One has to be very careful with items one wants to delete: before you know it a whole project is gone.

Marc
Business Process Assurance Officer (Paesi Bassi)
Vendita al dettaglio, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use process modeling tool having all you need on one package

4,0 8 anni fa

Commenti: The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications. In my opinion, good process management is just about getting everyone involved on the same page. This tool is supporting you with that, and more. I have implemented process management as a whole many time before, with many different needs companies have, using many different tools. If you are looking for a tool that facilitates process learning and process improvement among workers I think this tool has all you need. It did for me. Email me if you like to know more.

Aspetti positivi:

I like the ease of use and the fact that you do not need to install a publishing system.

Aspetti negativi:

There's always a trade-off... good software comes with a price.

Lemja
Quality & Risk manager (Paesi Bassi)
Proprietà immobiliari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

User-friendly tool

5,0 3 anni fa

Commenti: User-friendly tool makes the processes accesible to all employees

Aspetti positivi:

- Using a Publisher to show processes to all employees - Possibility to link documents to individual process steps

Aspetti negativi:

- Extra empty lines between the rows in word reports;

Mohamed
controller (Paesi Bassi)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simple en intuïtive

4,0 3 anni fa

Commenti: Good way to define and describe business processes including risks/control measures etc.
Its the starting point of process improvement and achieving business goals.

Aspetti positivi:

Simple to understand for users and modeller en intuïtive.

Aspetti negativi:

At the moment no serious points for improvement. In general it's a nice tool.

Timon
Business Analist (Paesi Bassi)
Proprietà immobiliari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Overzichtelijke BPM software én eenvoudig in gebruik

5,0 4 anni fa

Commenti: 9/10 - Het modelleren van de bedrijfsprocessen kost dankzij de BPM software weinig tijd. Daardoor kan de volledige aandacht naar het gezamenlijk met de business nadenken over het optimaliseren van processen.

Aspetti positivi:

- Snel en eenvoudig processen modelleren - Directe publicatiemogelijkheden van het processenhuis

Aspetti negativi:

- Het samenwerken in de software: de gebruikers kunnen niet in de BPM software chatten en optimalisatievoorstellen indienen.

Judith
Assistent-controller (Paesi Bassi)
Proprietà immobiliari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Heel handig en makkelijk pakket en goede klantenservice.

5,0 4 anni fa

Aspetti positivi:

Het is simpel en makkelijk om mee te werken.

Aspetti negativi:

Dat je losse licenties nodig hebt om het lager in de organisatie te leggen, waardoor het pakket duur wordt.

Jannes
Procesconsulent (Paesi Bassi)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Leve Sensus

4,0 3 anni fa

Commenti: We vinden het belangrijk dat we zoveel mogelijk uniform werken (efficiënt en effectief)met als doel gezamenlijk de bedrijfsdoelstellingen te realiseren. Sensus kan daarbij helpen.

Aspetti positivi:

Het is gemakkelijk om een procesflow samen met de gebruikers te maken. Verder kun je eenvoudig je risico's audits etc. toevoegen.

Aspetti negativi:

Het is jammer dat gebruikers niet via de mail, of anderszins, hun commentaar op een proces kunnen geven.

Xandra
Adviseur Proces,- & Kwaliteitsmanagement (Paesi Bassi)
Amministrazione pubblica, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Sensus: Eenvoud en duidelijkheid in de breedste zin van deze woorden.

5,0 4 anni fa

Aspetti positivi:

Eenvoud siert de mens en deze applicatie voldoet hier volledig aan. Eenvoudig te leren, te gebruiken en in te zetten bij visualisaties bij gesprekken. Processen, procedures, werkinstructies alles kan op een eenvoudige wijze gemodelleerd en vastgelegd worden, inclusief allerhande procesdetails zoals je van een processentool mag verwachten. Je kan een stroom/keten van (werk)processen gemakkelijk volgen.

Aspetti negativi:

Het beheren van de tool, maar daar heb ik gelukkig een hele goede functionele beheerder voor waar ik nauw mee samenwerk.

Maurice
Portogallo
Telecomunicazioni, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An easy step forward

5,0 8 anni fa

Commenti: This software supported me in change projects at various customers to capture the business requirements, to (re)design the processes, organisation and relation to IT applications. The ease of use for the designer, the version management, multi user support and advanced capabilities to share the outcomes in an easy way with the business, surprised me every time again because I am not even a "heavy user". The only thing I missed a bit as functionality, is the support to design in more detail the IT architecture. Anyway this is not changing that often compared to processes and roles, so the application level was often sufficient.
Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price. This provides a pragmatic solution during the phase that e.g. a formal systems selection processes takes a long time or the organisation is having another BPM like system but lacks the capacity or competences to support your business project.

Aspetti positivi:

Complete BPM product, easy to work with and easy to share.

Aspetti negativi:

The capturing of the IT architecture

Joost
HR Director (Paesi Bassi)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great software. Great collaboration possibilities. Best customer support ever!

5,0 8 anni fa

Commenti: I've been using Sensus Software offline and online for quite some years now. And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work. It easily gives me opportunities to share my process information with others. And gives me insight in the KPI's behind every process step. Sensus Software in that sense not only gives me the possibility to easily create and share processes. It also impacts the way we work together and therefore impacts our culture. Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy. My conclusion: Sensus Software is one of the, if not THE, best BPM tools you can find out there.

Aspetti positivi:

Usability, online collaboration, customer service.

Aspetti negativi:

Don't know, really.. Maybe a bug once in a while?

Hans
CEO (Paesi Bassi)
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

More than a tool

4,0 8 anni fa

Commenti: Sometimes you find a tool you understand based on pure logic and intuition . Sometimes you are surprised in a positive way when you find out that there is more behind the tool than just buttons. This supplier is one of those positive surprises. Simple logic BPM methodology combined with a very powerful BPM tool. Well done!!

Aspetti positivi:

Easy use Good price. Surprisingly powerful. Very very good publication and sharing possibilities

Aspetti negativi:

Limited use of icons

Harry
functioneel beheerder Sensus (Paesi Bassi)
Amministrazione pubblica, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

good BPM software

4,0 4 anni fa

Commenti: none, for now

Aspetti positivi:

the way you work with Sensus en the way you show it

Aspetti negativi:

for the moment i can not think of anything

Richard
CEO (Paesi Bassi)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Modeling processes never was easier

4,0 8 anni fa

Commenti: Without much experience in process management by the team members, we visualized our (dataflow) processes and the business processes of the sector we're working in. In a very intuitive way, together and only in a few sessions. Just creating the processes with our team made very clear the weaker sections that needed more attention, BEFORE implementing them instead afterward.

Aspetti positivi:

intuitive

Daan
Informatiemanager (Paesi Bassi)
Proprietà immobiliari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy proces modelling tool

5,0 3 anni fa

Aspetti positivi:

easy to use and a fast implementation. Drag and drop works perfect!

Aspetti negativi:

Navigation (lot of scrolling). This shoukd be optimized in een future release.