--- description: Scopri le funzionalità di Cisco Unified Communications Manager, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cisco Unified Communications Manager - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software Voip](/directory/30940/voip/software) > [Cisco Unified Communications Manager](/software/157096/unified-communications-manager) # Cisco Unified Communications Manager Canonical: https://www.capterra.it/software/157096/unified-communications-manager Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/157096/unified-communications-manager?page=2) > Software VoIP che mette a disposizione funzionalità per la gestione delle sessioni, messaggistica, video, voce, mobilità e conferenze sul Web. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 78 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 78 Recensioni | | Facilità d'uso | 3.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Cisco - **Anno di fondazione**: 2010 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale), Linux (locale) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio e video bidirezionali - Comunicazione multi-canale - ID chiamante - IVR - Instradamento delle chiamate - Messaggio vocale - Monitoraggio delle chiamate - Registrazione delle chiamate ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software Voip](https://www.capterra.it/directory/30940/voip/software) ## Categorie correlate - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software softphone](https://www.capterra.it/directory/31029/softphone/software) ## Alternative 1. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24071 reviews) 2. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews) 3. [Microsoft Teams](https://www.capterra.it/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 4. [Zoom Workplace](https://www.capterra.it/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) 5. [Flock](https://www.capterra.it/software/151072/flock) — 4.5/5 (344 reviews) ## Recensioni ### "I love Cisco\!" — 5.0/5 > **Kenidra** | *23 gennaio 2026* | Computer e sicurezza della rete | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Cisco required hired wired internet and the specs of a laptop to be very high which is no problem for me. > > **Inconvenienti**: it would only operate well on certain Internet providers like cox communications. Sometimes it wouldn't connect to the server properly. > > I first got introduced to Cisco in 2021 while working from home for Working Solutions. Cisco is well known. ----- ### "Call Manager - Good for medium and large companies" — 5.0/5 > **Oscar** | *20 agosto 2021* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The versatility of the tool is what we like the most. It supports all protocols and is easy to integrate with third parties. Policies can be created very easily and user control is simplified with the integration to LDAP. > > **Inconvenienti**: Being able to upgrade software and IOS is no longer so simple. The new version 12 and 14 no longer support perpetual licensing. I think this is something that will affect small clients and will be very limited in the future. > > In general I liked it. I stayed in version 11.5 and it works very well, it still has support and I can upgrade phone firmwares without problem. I think I will stick with this version for a bit longer before migrating to a subscription scheme with the new licensing. ----- ### "GUI Interface is not that intuitive. Requires a lot of patience and time to read user manuals." — 2.0/5 > **Cynthia** | *29 maggio 2018* > > **Vantaggi**: I will have to admit that as long as you have a service contract with Cisco, they have excellent customer service. They've resolved many issues for us that were mission critical. But this is strictly for the CUCM itself. If you need help with specific physical phones, that requires a separate service contract and they will NOT help you. > > **Inconvenienti**: I do not like that there is no consistent way in knowing which DID phone numbers have already been used and which ones are available. The biggest issue I have is when I think a phone number is available to assign to staff person, but often times that same number is being used as a voicemail box only for messages. Since the voicemail system is different, I have to constantly check both systems as well as a spreadsheet we have to ensure the phone number I'm assigning is actually available for use. Plus, we have several different call blocks so I never know which prefix goes with which extension. CUCM does not show the full phone number, only the last 4 digits. So unless you have running documentation knowing all the phone numbers in your call blocks, it's not very intuitive. ----- ### "Cisco UCS easy to integrate" — 5.0/5 > **Amey M.** | *2 dicembre 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The easiest way to manage users from single console. It is very compatible and easy to integrate with all types of other voice softwares. > > **Inconvenienti**: Its console is user friendly but the relations between user creation and the phone ID assignment is difficult to understand. > > I used it since last 8 years for multiple clients. It's user interface is very smooth and easy to use. ----- ### "CISCO - Correct All the Time" — 4.0/5 > **Julian** | *9 aprile 2025* | Gestione formativa | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like the new updated version of the CUCM, it is way better and more user friendly. It has everything I need and want in one spot. > > **Inconvenienti**: I do not like how everything is licensed. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/157096/unified-communications-manager?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/157096/unified-communications-manager) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati