Review Wave

by Review Wave

5 / 5 11 reviews
Review Wave

Who Uses This Software?

Small Business Owners. With special integrations in the medical field.

Average Ratings

11 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Review Wave
  • http://reviewwave.com
  • Founded 2016

About Review Wave

#1 Review Management Software to Increase Your Online Reputation. Reputation Management solution to to increase online testimonials, reviews, retention and referrals.

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Review Wave Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Review Wave Most Helpful Reviews

Wonderful platform for a great price

Translate with Google Reviewed on 5/24/2017
Patti White
Content Specialist
Audigy
Management Consulting, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our clients have seen reviews for their businesses increase more than double within the first two months of using this platform, which has provided a positive impact for their business and an excellent ROI.

Pros: Dashboard is incredibly straight-forward. The ease of use and integration options have made it easy for our clients to jump in and start using the platform immediately, and they are seeing excellent results! The customization options for all templates give us the flexibility to tailor our message to our specific audiences. Customer support has been fantastic! The team is quick to respond and has been accommodating to any requests and recommendations we have. It's clear their priority is their clients, and that they are eager to take advantage of all available opportunities to improve or add to this platform.

Cons: The backend is not as pretty as some of the industry competitors, and there isn't an option to tie multiple locations to a single login. However, the team at ReviewWave has been incredibly supportive of this and has assured my team this feature will be rolled out in the future. Based on the support I've gotten so far, I believe this one "con" will be a non-issue soon.

Vendor Response

by Review Wave on 5/24/2017

Hi Patti.

Thanks for the great review. Yes lots of updates coming including the multi location support.

Best Wishes.

Matt

Love Everything About ReviewWave!

Translate with Google Reviewed on 8/21/2018
Alyssa Garcia
General Manager
Health Quest Chiropractic
Hospital & Health Care, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The benefits are huge!! My google and Facebook reviews have skyrocketed!

Pros: Review Wave is a text appointment reminding system, review platform for clients, and an online scheduler. I chose review wave because they integrate well with Genesis. Review Wave has blown my mind with all their features. After a patient leaves my office they are sent a text/email to review their experience with my office. They are given the choice to rate 1-5 stars. If 4 or 5 stars are chosen, they are taken to a page to leave a Google or Facebook review. If less than 4 stars are chosen, they are given the opportunity to leave feedback. Appointment reminders can be set to fit your offices needs. My texts get sent out 24 hours and 2 hours in advance.

Cons: I wish there was an easier way to see the texts that were sent out that day.

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