Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Cos'è PhoneWagon?

PhoneWagon è un apprezzato software di localizzazione delle chiamate. Usa il codice "CAPTERRA" per il piano da 10 $/mese. Semplice, accattivante e facile da usare. Tutti i piani includono un USO ILLIMITATO. Non dovrai più pagare costose tariffe al minuto, perché potrai passare a una tariffa prevedibile e contenuta. Versione di prova di 14 giorni (non è necessaria una carta di credito). Crea una campagna in meno di 30 secondi. Scopri quali campagne di marketing online e offline funzionano, disattiva quelle che non funzionano e registra le telefonate per formare il personale e aumentare le conversioni.

Chi utilizza PhoneWagon?

Al servizio delle piccole imprese e delle agenzie a cui si affidano. Oltre alle agenzie di marketing, collaborazione con una varietà di settori come contabilità, settore legale, servizi per la casa, medicina e benessere.

PhoneWagon Software - 1
PhoneWagon Software - 2
PhoneWagon Software - 3
PhoneWagon Software - 4
PhoneWagon Software - 5

Hai dubbi su PhoneWagon? Confrontalo con un'alternativa popolare

PhoneWagon

PhoneWagon

4,7 (43)
45,00 USD
mese
Versione gratuita
Prova gratuita
29
3
4,7 (43)
4,7 (43)
4,7 (43)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
39,00 USD
mese
Versione gratuita
Prova gratuita
43
14
4,7 (27)
4,8 (27)
4,7 (27)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

Altre alternative interessanti a PhoneWagon

Nimbata
Funzionalità più votate
Metriche di monitoraggio delle chiamate
Monitoraggio delle conversioni
Registrazione delle chiamate
CallTrackingMetrics
Funzionalità più votate
Instradamento delle chiamate
Registrazione
Registrazione delle chiamate
CallRail
Funzionalità più votate
Instradamento delle chiamate
Metriche di monitoraggio delle chiamate
Registrazione delle chiamate
Phone.com
Funzionalità più votate
Chat dal vivo
Connessione VoIP
Videoconferenze
Liine
Funzionalità più votate
Coinvolgimento dei pazienti
Lead Qualification
Registrazione delle chiamate
Convirza
Funzionalità più votate
Instradamento delle chiamate
Metriche di monitoraggio delle chiamate
Registrazione delle chiamate
800response
Funzionalità più votate
Metriche di monitoraggio delle chiamate
Registrazione
Registrazione delle chiamate
CloudTalk
Funzionalità più votate
Gestione di call center
Registrazione delle chiamate
Registrazione delle chiamate
RingCentral Contact Center
Funzionalità più votate
Accesso da dispositivi mobili
Instradamento delle chiamate
Registrazione delle chiamate

Recensioni su PhoneWagon

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
91%
4
2%
2
2%
1
5%
Matt
Matt
Founder & Managing Director (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

True Visibility + Clear Value to My Clients

5,0 6 anni fa

Commenti: My company helps local businesses grow their leads and sales with digital marketing. Since all are local up to 90% of their leads come through phone calls so tracking this is a big deal for us. For years we tracked traffic and clicks and online leads. Then I upgraded to a simple call tracking system that gave me some basic info to share. It wasn't always accurate and it didn't have everything I needed. Upgrading to PhoneWagon gave me everything I needed without the bloat. I really appreciate the user experience and so do my clients when they login. I'm now showing way more value for the digital marketing we're doing because of the better call tracking and reporting. With more results I'm more clear on what's actually working so we can do better work for our clients. And, I've just increased prices in several services because the value is so clear. It's been a great experience so far!

Aspetti positivi:

I have a lot to like. It has everything I need without feeling bloated. When a product has a focus on combining simplicity with power like Phone Wagon that really resonates with me. Here's a few highlights of what I've enjoyed most in 2 months of using it. - Call tracking is accurate. I use their DNI system and it does a great job of pulling in call sources from referral traffic that I wasn't seeing before. Adwords keyword level along with other attributes. Ability to take notes and tag calls with different lead sources. Block any spam numbers. - Onboarding and Setup - In an hour call they helped me find the best route to go and get setup with my first client. I've now setup future clients in about 30 minutes with analytics integration, adwords integration, bought local numbers, etc... Everything. Their documentation is complete but very direct so it's easy to follow. Another tool I use is complete but very wordy which made me appreciate this quality recently. - Support - I've needed help a few different times and they are quick and helpful. - The whisper messages, text forwarding, etc... are great features I love being able to turn on in 30 seconds. - Reporting - I can get daily, weekly, monthly reports. And simply graphic it out over time I'm able to see the impact from the email newsletters we send on behalf of clients. The day of the newsletter and the day after call volume is typically 4x. I can see the bump in the timeline graph that I wouldn't have noticed otherwise.

Aspetti negativi:

They have a whitelabel option which I chose to use. Could use an audit to make all elements actually look whitelabeled. I pointed out a few things and they fixed it quickly though.

Diane
CEO (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Fantastic Software

5,0 5 anni fa

Commenti: We are able to track all calls that come in from our advertising efforts.

Aspetti positivi:

The implementation was very simple and the user interface is easy to use. The software is awesome!

Aspetti negativi:

I do not have anything bad to say about this software.

Jeorey
Financial Security Advisor (Canada)
Servizi finanziari, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Horrendous customer service but an fair decent and mature product for its price-point

2,0 4 anni fa

Commenti: The tangible product is fairly well-developed for its affordable price. However, the service buisness practices are quite poor.

Aspetti positivi:

Very decent and mature product Quite simple to use Low Price reflecting quality of service.

Aspetti negativi:

Unethical: Misleading and refusal to honor a paid service (white-lable), and refusal to compromise and offer an an open ended solution. Unacceptable. Ref: [SENSITIVE CONTENT HIDDEN] Poor Customer Service:Not uncommon to be ignored by customer service (through email or chat) despite having the emails tracked as opened and messages found as seen. You need to followup.

David
David
Founder (Australia)
Utente LinkedIn Verificato
Design, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Unparallelled Support and Ease of Use

5,0 5 anni fa

Aspetti positivi:

The personalized support would be one of the biggest reasons with this product. I think our rep and his team are based in Chicago and I'm literally on the other side of the world in Melbourne. The timezones never match but they are willing to make time and help run through issues I'm having - they do really go over and beyond with their service. All the minut special requests have been added for the Australian market hence joining in October and it's been a quick turn around time. Have my support 100% and looking to slowly grow this company.

Aspetti negativi:

I haven't really had any major issues and it works as I need it to with my Google Ads agency.

Carson
Carson
Owner (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

This group is incredible. I'm very impressed with their customer service and software capabilities.

5,0 7 anni fa

Aspetti positivi:

The PhoneWagon software allows us to seamlessly track phone calls for our clients and has resulted in making sure the campaigns are being run correctly. The ability to look at the reports and segment different calls is very helpful to understand the traffic source for each phone call. We like how customers can login to the software and we can give the client different levels of access. Also this team cares about it's clients and is helpful in any way possible!

Aspetti negativi:

I honestly can say I don't have any negative things to say about their software or company...I have nothing but a good experience.

Matt
Matt
CMO (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Simple call tracking that covers all the bases

5,0 6 anni fa

Commenti: Great customer service and the tool is simple to use.

Aspetti positivi:

Phonewagon is simple to setup and it covers all the ground a professional marketer needs to hit for their projects. The integration with HubSpot is great and one of the main reasons we keep coming back to Phonewagon.

Aspetti negativi:

Can't think of anything, honestly. It's been a solid tool.

Jérémie
Jérémie
C (Francia)
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Terrible support

1,0 3 anni fa

Commenti: PhoneWagon has the worst customer service in the world. You can basically contact them weeks by emails or live chat, they just don't reply. They just don't care and take the money. I don't understand how a company can treat clients like that in 2021.

Aspetti positivi:

I can't see a lot of good points with PhoneWagon

Aspetti negativi:

The platform and support are very slow. It takes very long time to have a phone number. For having accessed to report, we have to log-in again. It's like we leave the platform to reach a new one.

👨‍💻 Armand
👨‍💻 Armand
Growth Hacker (Francia)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The best Callrail alternative on the market right now

5,0 4 anni fa

Commenti: Awesome

Aspetti positivi:

The ease of use and the integrations. Their documentation is top notch and they have a great support team behind the product. I could not live with it, it's an essential tool to our lead generation. You can track calls, forward, add call whisper to warn your partners about a lead coming from you, access recordings. So many great features.

Aspetti negativi:

Nothing that I can think of. It just works.

Alex
Alex
CEO (USA)
Utente LinkedIn Verificato
Ristoranti, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Tech

5,0 6 anni fa

Aspetti positivi:

This stuff works and the team is HIGHLY responsive. I love this offering

Aspetti negativi:

Nothing yet... so far everything has worked well...

Amna
Amna
Editor (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

A great solution for handling customer's calls and messages

5,0 5 anni fa

Commenti: It has helped us a lot. We can assign different numbers to different departments, play recorded messages, record calls and streamline our contacts

Aspetti positivi:

It is very easy to use and gave us so many numbers. Plus, another beautiful thing are the 'Dynamic' numbers which can be used to track individual customers for better marketing and problem-solving. It's not only cheap compared to other solutions, it's also easy.

Aspetti negativi:

The interface could have been a little better, but so far, there isn't any big cons.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Call Tracking Value

5,0 6 anni fa

Commenti: We reviewed all the other call tracking tools and Phone Wagon has the best value with great customer service.

Aspetti positivi:

The ease of use and integration into Google Analytics has allowed my advertising agency help our clients understand where there leads are coming from as well as seeing how response time effects conversions. The easy of integration into Google AdWords is just a click if a button and we see keyword conversation.

Aspetti negativi:

We use Zapier to send call and SMS data to Google sheets for integration into our clients data studio dashboards and have had issues with the date time stamp.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The Best Service Around

5,0 6 anni fa

Aspetti positivi:

After several high-level spam call issues with a competitor, who was twice as expensive, we turned to PhoneWagon and could not have been more pleased with their dedication to serving us and our client! If you're looking for an easy to implement call tracking software, look no further. PhoneWagon's one-on-one support is second to none.

Aspetti negativi:

The software offers everything our business needs. The team is super receptive to suggestions and new features that will help you make better use of their software!

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent all around - usability, price and customer service

5,0 6 anni fa

Commenti: I did months of research and speaking to several companies offering the same service and in the end, PhoneWagon was my choice. They offered the best price, their user interface was simple and straightforward, easy to learn and teach others how to use, and their customer service is top notch. Simply chat your support team anytime and they will solve your problem within a few minutes. Can't say enough positive about the PhoneWagon product and team.

Aspetti positivi:

Usability, data is presented in a straightforward, easy to digest manner.

Aspetti negativi:

I have no complaints so far about PhoneWagon's software.

Utente Verificato
Utente LinkedIn Verificato
, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best call tracking software, easy setup, unlimited minutes

5,0 7 anni fa

Commenti: This lets my clients see insights on what marketing campaigns are working for them. The UI is better than any other call tracking software I've used in the past, and setup was incredibly easy.

Aspetti positivi:

Super simple to set up, very clean UI, outstanding customer support. I've messaged their helpdesk way outside of business hours and gotten a response within minutes. I also like their pricing model, I'm using the unlimited package and it's been great to help me understand what advertising sources are working for my clients. I love that I don't have to pay per minute. I started on the free trial and was ready to convert over after my first week. Very happy with my decision.

Aspetti negativi:

So far, so good. I had tried CallRail before but they don't have text message forwarding so that didn't work for my clients.

Will
President (USA)
Esternalizzazione/Delocalizzazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Super easy and everything we need to track campaigns

5,0 8 anni fa

Commenti: We started using PhoneWagon because we needed to track phone leads in addition to web leads. We quickly realized we were generating a lot more leads for our clients than we thought since we weren't tracking phone calls. We were able to begin using PhoneWagon in less than 5 minutes and had our first number configured in about 30 seconds. Everything is where it's supposed to be. They even have logins for my clients which is nice so I don't have to manually send them reports or pull a call for them if they have a question about something. I can't see us ever using anything else to track phone calls.

Aspetti positivi:

The design is beautiful and everything makes sense. I like that even my office manager is able to use it without asking any questions (and that says a lot!). All the features are there - dynamic numbers, multiple users and client logins with different permission levels, robust reporting, etc. And they allow you to use true 800-numbers unlike a lot of the other call tracking systems out there.

Aspetti negativi:

can't think of any right now.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

From CallRail To PhoneWagon...

5,0 6 anni fa

Commenti: As an agency, call tracking is a critical component for our campaigns and as such, we subscribed to CallRail. Now CallRail is a good platform, however, it was super complex. It was difficult navigating within one account and that much more when as an agency you manage 20-30 accounts. CallRails pricing was also a deciding factor and a major reason why we decided to try out PhoneWagon. We signed up for an account and wow what a difference! Much easier to use and much more aggresive pricing. And don't think that because the price is awesome that PhoneWagon skimps on the service...They service is just as good!!

Aspetti positivi:

The simplicity of the navigation and dashboard makes using the platform very easy. The ability to toggle between client accounts with a simple drop down is huge.

Aspetti negativi:

I wonder if there is a global view of all companies on 1 dashboard. This allows you to see all of the accounts at a high-level and then maybe have the ability to drill down into the account. Maybe it's already and I missed it.

Mark
CEO (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Phone Wagon is Awesome.

5,0 5 anni fa

Commenti: I know the [SENSITIVE CONTENT HIDDEN]. He is a great guy. And he really has made this software incredible.

Aspetti positivi:

I just love how quickly they are to help/get back to you. I haven't had any issues with them at all.

Aspetti negativi:

None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Trial Experience

5,0 7 anni fa

Commenti: Am looking for a way to track and analyze marketing calls without spending too much.

Aspetti positivi:

Extremely easy to set up. I was using my free trial within 15 minutes of deciding to try it out. I liked the reporting options.

Aspetti negativi:

There was not anything that I disliked in my trial use. I only used for about 10 days before cancelling my trial. I plan to use a few others before I decide which one to use.

Jack
Jack
Managing Director (USA)
Utente LinkedIn Verificato
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great user interface phone system and call flows for our small business

5,0 4 anni fa

Commenti: Overall PhoneWagon has been really good. It was very easy to setup and implement call flows, forwarding and voicemails. I love the call recording features as well. The user interface is very good and makes things easier to find.

Aspetti positivi:

So easy to set up call flows and welcome messages. I love the interface and weekly emails. It is very easy to call out and send auto response messages as well which is great!

Aspetti negativi:

Our plan is limited to a few numbers and minutes which as we grow in the future will make our plan considerably more expensive.

Utente Verificato
Utente LinkedIn Verificato
Materiali da costruzione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

phone wagon is a must for tele sales!

4,0 7 anni fa

Commenti: increased sales!!

Aspetti positivi:

Some of the great features is local numbers , automatic text responses, Google Adwords integration. Tracking on successful phone campaigns cuts down on lost time. .

Aspetti negativi:

What I like least is that people are now getting leery of the local number . We are getting more no answers and hang ups .

Mary
Mary
Partner (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

PhoneWagon Setup

5,0 6 anni fa

Commenti: We have had a really good onboarding experience with PhoneWagon.

Aspetti positivi:

We love the capabilities and the people are great to work with. We did setup with the customer representative and she was wonderful. Very patient and took her time to make sure we understood everything.

Aspetti negativi:

We don't have any negative feedback at this time.

Cindy
Cindy
Marketing (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Mind blown. Excellent product and stellar service.

5,0 7 anni fa

Aspetti positivi:

First time set up was simple. They provide easy instructions with video. Being able to track calls at an affordable price point is just what we needed. The customer service team is very responsive and helpful. They seem to really care about their customers.

Daniel
IT Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

An Adaptive Organization That Appears To Be Focused on Excellence

5,0 7 anni fa

Commenti: Hubspot call tracking as leads.

Aspetti positivi:

These guys are abnormally responsive, so much so it's almost un-businesslike. They added international call forwarding and speeded up their scripts to improve the pagespeed of all of their user's websites. Getting them to do this wasn't like a visit to the Dentist or a company that never responds.

Aspetti negativi:

Don't have any negative feedback. It's hard to criticize a business that fixes problems quickly when they come up.

Mark
Owner (USA)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent service with great potential

5,0 7 anni fa

Aspetti positivi:

The software is clean, simple to use, and overall well thought out for individual or multi-location businesses.

Aspetti negativi:

The software falls short on the agency side, and the reporting doesn't allow for export as easily as others. Twilio's tech integrations like the ones from NoMoRobo and other services would easily put this software over the top!

Marielle
Marielle Novak (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best Support I've ever received.

5,0 6 anni fa

Commenti: I had to contact Customer Suppor (chat) I was greeted by the rep, who not only thought outside the box to give me a solution, test it out before offering it and recorded his screen showing me all the steps to follow. Almost every week I have to contact customer support​ from dozens of online companies, this by far was the best service I've ever received​.

Aspetti positivi:

The platform is great, there is no learning curve, automation can be a breeze thanks to that. It's so visual that you will figure it out in less than 10min.

Aspetti negativi:

No cons, it does what it offers at a great price.