--- description: Scopri le funzionalità di JustCall, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JustCall - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [JustCall](/software/157853/justcall) # JustCall Canonical: https://www.capterra.it/software/157853/justcall Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/157853/justcall?page=2) > JustCall è un sistema telefonico basato sul cloud per team di vendita e supporto per effettuare, ricevere, archiviare o registrare le chiamate direttamente dal desktop o dal telefono. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 225 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza JustCall? Lavora con team di vendita e assistenza in crescita. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 225 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: SaaS Labs - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Francia, Germania, India, Irlanda, Regno Unito, Singapore, Spagna, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Alerts/Escalation - Audio e video bidirezionali - Automated Attendant - CRM - Chat dal vivo - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Comunicazione multi-canale - Condivisione di documenti - Conferenze - Creazione di report/analisi - Dashboard - Definizione degli script di chiamata - Filtro delle chiamate - Generatore di sondaggi - Gestione contatti - Gestione degli elenchi - Gestione dei feedback - Gestione dei modelli - Gestione dei sondaggi - Gestione del flusso di lavoro - Gestione della campagna - Gestione delle code - Gestione di call center - Gestione di potenziali clienti - Instradamento automatico - Instradamento delle chiamate - Invio di SMS di massa - Messaggio vocale - Messaggistica bidirezionale - Messaggistica programmata - Messaggistica via SMS - Modelli personalizzabili - Monitoraggio delle chiamate - PBX - Personalizzazione dei messaggi - Quadro della attività - Raccolta dati multi-canale - Registrazione - Registrazione delle chiamate - Relazione delle chiamate - Report personalizzabili - Selezione predittiva dei numeri di telefono - Sicurezza dei dati - Smistamento automatico delle chiamate - Third-Party Integrations - Trascrizione automatica - Trascrizione delle chiamate - Trunking SIP ... e altre 27 funzionalità ## Integrazioni (74 in totale) - ActiveCampaign - Agile CRM - Apollo.io - Appy Pie - Appy Pie Design - Bigin by Zoho CRM - Bitrix24 - Bloobirds - Bullhorn ATS & CRM - Capsule - Clay - Close - Copper - Dataddo - Dropbox Backup ... e altre 59 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software per sondaggi SMS](https://www.capterra.it/directory/32937/sms-survey/software) - [Software IVR](https://www.capterra.it/directory/30231/ivr/software) ## Alternative 1. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18806 reviews) 3. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4090 reviews) 5. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1727 reviews) ## Recensioni ### "JustCall Review: A Comprehensive and User-Friendly Communication Platform" — 4.0/5 > **Aman** | *3 marzo 2023* | Prodotti chimici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: JustCall is a highly favored communication platform for businesses due to its user-friendly interface, advanced call management functionalities, seamless integration with various business tools, and exceptional customer support. These features have been highly appreciated by users and contribute to the popularity of the platform. > > **Inconvenienti**: I have experienced occasional technical issues and malfunctions with JustCall, which can cause inconvenience during usage. Additionally, a few users have expressed concerns about the platform's pricing plans, which they find to be relatively expensive for small businesses. However, it should be noted that these issues are not universal and may vary based on individual user requirements and experiences. > > JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for businesses. The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with other business tools, and exceptional customer support. While some users have reported occasional glitches or bugs and high pricing plans, these issues have not been experienced by all users and may depend on individual requirements and experiences. Overall, JustCall appears to be a reliable and efficient communication platform for businesses. ----- ### "Simple and efficient" — 4.0/5 > **Josh** | *24 marzo 2025* | Servizi legali | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Easy to manage; can see the status of all users > > **Inconvenienti**: The platform is not very intuitive; had issues navigating the dashboard > > Overall, it was a decent experience. With some improvements to the dashboard, it could be a great tool. ----- ### "Okay, but not the best solution" — 2.0/5 > **Anthony** | *27 marzo 2025* | Software informatici | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: I feel that I have not experienced many things that I like very much about JustCall. The reports were a step up from our initial call solution (Aircall) > > **Inconvenienti**: There are many things that I do not like about Justcall. Justcall does not have a queue based call structure, meaning the calls that come in that aren’t answered aren’t put in a queue that shows your missed calls. Another would be consistent issues with the software and my my microphone > > My overall experience has not been great ----- ### "Loving the SMS Experience" — 5.0/5 > **Sergio** | *1 ottobre 2024* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: At HIE, we’ve recently integrated Justcall to automate our SMS flows, and the experience has been nothing short of transformative. Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process. The automation features have not only increased our efficiency but also allowed us to maintain a personal touch in every message. From scheduling follow-ups to handling bulk messages, Justcall has given us the flexibility to customize and optimize our communication strategy. The platform is intuitive and offers a range of features that cater to our specific needs. Plus, the analytics have been invaluable in helping us fine-tune our approach and maximize engagement. > > **Inconvenienti**: One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages. 😅 With so many people writing in, it can feel like finding a needle in a haystack\! We love the automation Justcall provides, but when it comes to searching for a message, it’s a bit of a hassle—especially when you're juggling a ton of conversations. It’s like scrolling through an endless sea of texts\! A more streamlined search feature would make a world of difference for us. > > Overall, we couldn’t be more pleased with the results. The SMS automation through Justcall has enhanced our ability to stay connected with our clients while saving us time and resources. At HIE, we're all about efficiency and customer satisfaction, and Justcall has proven to be the perfect tool to help us achieve both. ----- ### "Efficient text messages company\!" — 5.0/5 > **Angie** | *8 gennaio 2024* | Settore petrolifero ed energetico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like how convinient it is for me to reach out to candidates\! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around. > > **Inconvenienti**: I would say, customer service should improve. > > My overall experience for over a year has been good\! I like JustCall a lot and I plant to continue to use it\!\! my business has been affected in a positive way thanks to JustCall\! We have seen good results and financially has been affordable for us\! ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/157853/justcall?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/157853/justcall) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati