--- description: Scopri le funzionalità di JustCall, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JustCall - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software IVR](/directory/30231/ivr/software) > [JustCall](/software/157853/justcall) # JustCall Canonical: https://www.capterra.it/software/157853/justcall Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/157853/justcall?page=2) > JustCall è un sistema telefonico basato sul cloud per team di vendita e supporto per effettuare, ricevere, archiviare o registrare le chiamate direttamente dal desktop o dal telefono. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 225 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza JustCall? Lavora con team di vendita e assistenza in crescita. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 225 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Saas Labs - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Arabia Saudita, Argentina, Australia, Austria, Barbados, Belgio, Benin, Bosnia ed Erzegovina, Botswana, Brasile, Bulgaria, Canada, Cechia, Cile, Colombia, Corea del Sud, Costa Rica, Croazia, Danimarca, Ecuador e altri 56 ## Funzionalità - Accesso da dispositivi mobili - Analisi delle sensazioni - Audio e video bidirezionali - Automated Attendant - CRM - Chat dal vivo - Chat/Messaggistica - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Comunicazione multi-canale - Condivisione di documenti - Conferenze - Connessione telefonica automatica - Creazione di report/analisi - Definizione degli script di chiamata - Elaborazione del linguaggio naturale - Generatore di sondaggi - Gestione contatti - Gestione degli elenchi - Gestione dei feedback - Gestione della campagna - Gestione delle prestazioni - Gestione di call center - ID chiamante - Instradamento automatico - Instradamento delle chiamate - Intelligenza delle conversazioni - Invio di SMS di massa - Messaggio vocale - Messaggistica bidirezionale - Messaggistica programmata - Messaggistica via SMS - Modelli personalizzabili - Monitoraggio delle chiamate - PBX - Personalizzazione dei messaggi - Quadro della attività - Raccolta dati multi-canale - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Rendicontazione e analisi statistiche - Selezione predittiva dei numeri di telefono - Sicurezza dei dati - Smistamento automatico delle chiamate - Trascrizione automatica - Trascrizione delle chiamate - VoIP - Workflow Automation ... e altre 27 funzionalità ## Integrazioni (74 in totale) - ActiveCampaign - Agentforce - Agile CRM - Apollo - Appypie - Bitrix24 - Bullhorn - CARET Legal - Calendly - Capsule - Clay - Close - Copper - Dataddo - Daton ... e altre 59 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software IVR](https://www.capterra.it/directory/30231/ivr/software) ## Categorie correlate - [Software IVR](https://www.capterra.it/directory/30231/ivr/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per chiamate automatiche](https://www.capterra.it/directory/30999/auto-dialer/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) - [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software) ## Alternative 1. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3487 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18812 reviews) 3. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1789 reviews) 4. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4094 reviews) 5. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1728 reviews) ## Recensioni ### "JustCall Review: A Comprehensive and User-Friendly Communication Platform" — 4.0/5 > **Aman** | *3 marzo 2023* | Prodotti chimici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: JustCall is a highly favored communication platform for businesses due to its user-friendly interface, advanced call management functionalities, seamless integration with various business tools, and exceptional customer support. These features have been highly appreciated by users and contribute to the popularity of the platform. > > **Inconvenienti**: I have experienced occasional technical issues and malfunctions with JustCall, which can cause inconvenience during usage. Additionally, a few users have expressed concerns about the platform's pricing plans, which they find to be relatively expensive for small businesses. However, it should be noted that these issues are not universal and may vary based on individual user requirements and experiences. > > JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for businesses. The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with other business tools, and exceptional customer support. While some users have reported occasional glitches or bugs and high pricing plans, these issues have not been experienced by all users and may depend on individual requirements and experiences. Overall, JustCall appears to be a reliable and efficient communication platform for businesses. ----- ### "Simple and efficient" — 4.0/5 > **Josh** | *24 marzo 2025* | Servizi legali | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Easy to manage; can see the status of all users > > **Inconvenienti**: The platform is not very intuitive; had issues navigating the dashboard > > Overall, it was a decent experience. With some improvements to the dashboard, it could be a great tool. ----- ### "Okay, but not the best solution" — 2.0/5 > **Anthony** | *27 marzo 2025* | Software informatici | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: I feel that I have not experienced many things that I like very much about JustCall. The reports were a step up from our initial call solution (Aircall) > > **Inconvenienti**: There are many things that I do not like about Justcall. Justcall does not have a queue based call structure, meaning the calls that come in that aren’t answered aren’t put in a queue that shows your missed calls. Another would be consistent issues with the software and my my microphone > > My overall experience has not been great ----- ### "Efficient text messages company\!" — 5.0/5 > **Angie** | *8 gennaio 2024* | Settore petrolifero ed energetico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like how convinient it is for me to reach out to candidates\! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around. > > **Inconvenienti**: I would say, customer service should improve. > > My overall experience for over a year has been good\! I like JustCall a lot and I plant to continue to use it\!\! my business has been affected in a positive way thanks to JustCall\! We have seen good results and financially has been affordable for us\! ----- ### "Excellent solution and excellent customer support" — 5.0/5 > **Stefano** | *26 luglio 2023* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Justcall integrates incredibly well with a large amount of other Saas. Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that (incredibly?) remains something very unique. Most other solutions do voice but not texts and if they do texts it is only through their own dialer but info doesn't flow to the core Saas that originate the communication. With Justcall we have the ability to see all conversation regaridng of medium in a single place, be it a candidate conversation in our ATS or a support interaction in our CRM/ticketing system. It works and it work well. > > **Inconvenienti**: They seem to be moving to new plans that include unlimited calls but for our user case that is not the best. I have relatively many users for a relatively low traffic so I prefer to keep paying phone traffic separately. Not an issue for us as we remain in the old plan, but something to assess. Most other solutions in the market beside Twilio will likely also have an unlimited calls options by the way. > > I had numerous interactions with their customer support and I find it simply excellent. I had cases of them working with their developers to fix an issue we were experiencing with an integration. I also had them actually release an integration few weeks after I asked (our ATS). Lastly, they keep regularly and proactively updating about other things I asked. Their customer support is simply excellent, responsive and reliable. ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/157853/justcall?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/157853/justcall) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati