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Cos'è Zoiper?

Progettata per imprese di ogni dimensione, la piattaforma softphone consente di effettuare chiamate audio e video insieme ad altre funzionalità.

Chi utilizza Zoiper?

Piattaforma softphone personalizzata compatibile VoIP, on-premise e basata sul Web che consente a persone fisiche e imprese di ogni dimensione di effettuare chiamate audio e video con funzionalità di trasferimento delle chiamate e altro ancora.

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Hai dubbi su Zoiper? Confrontalo con un'alternativa popolare

Zoiper

Zoiper

4,3 (108)
49,95 €
una tantum
Versione gratuita
Prova gratuita
28
3
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VS.
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mese
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4,6 (1.670)
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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Zoiper

Punteggio medio

Nel complesso
4,3
Facilità d'uso
4,4
Servizio clienti
4,0
Caratteristiche
4,2
Rapporto qualità-prezzo
4,5

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
56%
4
26%
3
14%
2
4%
1
1%
Ugo
impiegato (Italia)
Raccolta di fondi, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Buon prodotto, ma migliorabile

4,0 2 anni fa

Commenti: .

Aspetti positivi:

Facilità d'uso. Velocità di esecuzione. Buona qualità dell'audio.

Aspetti negativi:

Interfaccia ingombrante se il monitor è piccolo. Dovrebbe sparire sulla barra a telefonata chiusa. Talvolta copre informazioni essenziali.

Maria Concetta
Impiegata (Italia)
Istruzione superiore, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Non mi ha entusiasmato

3,0 2 anni fa

Aspetti positivi:

E' pratico ed intuitivo, ma queste sono le uniche note positive che lo caratterizzano.

Aspetti negativi:

Interfaccia ingombrante sui monitor piccoli, non si può copiare il numero chiamante, i controlli del volume non sembrano essere efficaci in alcuni casi, le voci talvolta escono distorte , metalliche o inframmezzate da rumori.

Wobe Muki Marguerite
Wobe Muki Marguerite
Network and Systems Administrator (Camerun)
Utente LinkedIn Verificato
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best soft SIP client with good user experience

5,0 5 anni fa

Commenti: My industry was facing communication problems, from where an employee will have to move from one block to another. I recommended Zoiper to my industry because it is free, reliable and it worked well on Asterisk (PBX). As such employees in my industry used it for day-to-day communication as well reducing cost on phone calls.

Aspetti positivi:

I really do like this software: -Zoiper is a free software is stable fantastic!!! and it is available for all operating systems. -It can be used on both computers and mobile phones, making it convenient for me and other employees in my industry even students to communicate on any device we chose. -I was able to download it for free and the downloaded file and mobile application is not heavy. -Thanks to Zoiper I am able to have conference calls with my team members and other employees. -With Zoiper, I keep track of my call history. One thing that amazed my team members and I is that we are able to record calls, so amazing!! this functionality has aid our secretary. -One important aspect, there are no advertisement (adds) on Zoiper, so relieving.

Aspetti negativi:

-At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards

Aaron
Aaron
Sales Training Manager (USA)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best tool to take your work phone wherever you go.

5,0 7 anni fa

Commenti: We have been able to more effectively scale our training efforts as our teams can listen to live phone calls more easily to learn best practices. This tool has also made it easier for our remote employees to communicate more efficiently.

Aspetti positivi:

I love that this software is available on mobile devices, iOS and Android. The desktop app is extremely helpful for when you need to make several calls working from a computer, but the mobile app makes it easy to take those calls wherever you are. There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers. Why not use my cell phone? Because the Zoiper app syncs my office phone with my cell phone, which is useful for making calls with international clients. We also use Zoiper for training. We can use of office phone system to listen into phone calls, which is especially helpful when training our outbound sales and sales development teams. We can visually see who is on the phone, then dial the extension on our mobile, and move around freely without being tied to the desk.

Aspetti negativi:

Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem. Usually, the issues are resolved quickly. Restarting the app seems to do the trick.

Daniel
Daniel
Analista de infraestructura (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Application of easy installation and management, to use VoIP telephony

3,0 6 anni fa

Commenti: In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use. It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone. Mobility and versatility to establish communications from any geographical location with access to the internet. Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world.

Aspetti positivi:

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone. It has high availability and compatibility with different operating systems and is adaptable to the needs of each user. It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

Aspetti negativi:

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users. Sometimes it has connection failures with the main server, which is quickly resolved.

Assem
Assem
customer service agent (Egitto)
Utente LinkedIn Verificato
Telecomunicazioni, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoiper use

4,0 2 anni fa

Commenti: it was a good experience i had with zoiper as it made the connection with customer more easy and fast

Aspetti positivi:

Easy to call and contact other and quality of sound and connection

Aspetti negativi:

zoiper access it the least thing i like

Renan
Renan
Web developer - Web entrepreneur (Grecia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoiper softphone is a convenient global solution for all devices

4,0 6 anni fa

Commenti: 2 years ago I had to find a suitable solution to manage my communications while traveling abroad.
Zoiper is free or cheap on my opinion and provides globally a very good service.
Like I said I had issues over slower networks from times to times but I guess it was more related to the networks.
I would say if you need to setup a VOIP solution on different devices (Desktop, mobile...) Zoiper will do the job, it is worth to give it a try.

Aspetti positivi:

- It is quite easy to setup with your own SIP - I use Twilio myself and it works fluently - I had a few questions last year and I found out there is a forum for help. - There are some premium options, not expensive for a solo user. I don't know how it works for teams. - I can use it on my Windows laptop and my Android mobile

Aspetti negativi:

- After more than 1 year and a half using the free version, It seems that if the network is a bit slow communications are not very good. I had sometimes troubles over Wifi but globally over 4G it is usually fine. - There are technical options for communications, networks, sound... not always very understandable for non-specialists I think.

Emiliano Ariel
Emiliano Ariel
Sysadmin (Argentina)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Superb App for Phone and nice for Desktop PC

5,0 4 anni fa

Commenti: I use zoiper on my own cell phone for make VOIP calls using a inexpensive VOIP service. Receiving and sending calls wihtout problems.

Aspetti positivi:

Lightweight for use on cell phone and desktop PC.

Aspetti negativi:

I will like have a translation to another lenguages.

Jonathan
Jonathan
Director de proyecto y Infraestructura (Venezuela)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I have been able to make calls without problems, with the use of hands-free it listens better,

4,0 7 anni fa

Commenti: I have been able to make VoIP calls to different countries for work without problems, when I travel I have it in my mobile and can communicate using the internet.

Aspetti positivi:

242/5000 That you can use the free version and it works quite well, although the version that is paid has more features and improves communication, it can be installed on mobiles and pc, and you can make calls in conferences with very good audio.

Aspetti negativi:

Sometimes the software has closed unexpectedly, but I simply open it and it works again. The screens are not as elegant as the others I've worked with.

kariuki
kariuki
ICT Officer, Sytems Admin (Kenya)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoiper review

4,0 6 anni fa

Commenti: Zoiper has been helpful softphone, no need to buy hardware phones at our organization. Getting it for free has been great and paying a little more amount for more features.

Aspetti positivi:

Its easy to integrate along multiple operating systems (Mac OS, windows etc). The audio quality is also okay, once installed users can easily use it without strain, also it doesn't annoy with unnecessary updates. Try it for your SIP/VoIP account

Aspetti negativi:

The User Interface can be made more appealing to users. On my PC once I disconnect my headphones and get them back, the software doesn't switch the speakers to headphones you have to go to settings then audio to select speakers. Also can't use same account on multiple devices.

Mohamed
Mohamed
Content creator (Egitto)
Utente LinkedIn Verificato
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Guaranteed software to keep connecting with customers

5,0 3 anni fa

Commenti: It's really fantastic as the business and its process have been enhanced.

Aspetti positivi:

The features are easy to use and not complicated.

Aspetti negativi:

The cost is a little bit kind of expensive.

Jebin
Jebin
IT MAANGER (Qatar)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Zoiper Review

4,0 3 anni fa

Commenti: Very happy with zoiper when using as softphone.

Aspetti positivi:

Good softphone which we can use with windows , android & iphone platform. its even available as free version.

Aspetti negativi:

When using in smartphones, appication need to open always to get incoming call.

Lincia
TECHNICAL SUPPORT (India)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best softphone for business

4,0 2 anni fa

Commenti: Calls through zoiper displays callerid so it is useful to get customer number.call transfer ,DND every thing works well .call clarity is good .

Aspetti positivi:

Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is very userfriendly.customer support is also good . since it has mobile application it can be very helpful for employees who are working in the field.

Aspetti negativi:

Some features are disabled in free version

Utente Verificato
Utente LinkedIn Verificato
Ingegneria civile, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great and simple Soft SIP Client

5,0 6 anni fa

Commenti: Simple, affordable and great SIP solution that allows end users to grow.

Aspetti positivi:

It was always hard task to grow customer care center in the moment of scaling. Application integration with SIP clients always required additional knowledge and expertise for this kind of integration problems. Moreover, having proprietary SIP clients, that are limited by number of sessions or updates were nightmare. Having ZoIPer makes this growth easier. You can use free SIP client and set up by your self very complex SIP based centers without any payments. Of course, it is very integrable and intuitive for end users. It is supported on different operative systems, even on mobile platforms, allowing completely new set of functionalities for end user, in my case contact center.

Aspetti negativi:

Design is not something that ZoIPer can be proud of. Application looks as a legacy form '90s. I believe that some good improvements could be implemented from this point of view.

Tracy
Program Manager (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great VOIP!

5,0 3 anni fa

Commenti: We have reps located all over the US. Some marketers like one softphone/VOIP and other marketers prefer Zoiper. We have less technical issues with Zoiper than other free softphones.

Aspetti positivi:

Zoiper is simple to use and really easy to implement. The team can be up and running in a matter of minutes.

Aspetti negativi:

Call quality is super important in our business and Zoipers quality is not always the best.

Remo
Operational Team Leader (Egitto)
Prodotti alimentari e bevande, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Need improved

2,0 2 anni fa

Aspetti positivi:

The App is good but need to be improved the most

Aspetti negativi:

The updates are missing and the quality as well

Utente Verificato
Utente LinkedIn Verificato
Servizi bancari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Communication is Key!

4,0 5 anni fa

Aspetti positivi:

Zoiper has helped our company to be more flexible and able to communicate with customers on daily basis with great performance.

Aspetti negativi:

The only issue for us was when there was a high traffic of calls, we've received reply codes which sometimes made our customer support team unable to respond to calls.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Simple to use, configure and store contacts.

5,0 7 anni fa

Commenti: By testing it I was able to establish a clear opinion for its purchase and deployment in a free platform network for use in a health call center system

Aspetti positivi:

The similarity of its interface to a real phone and its dark solos, which do not hit the eye. I also like how easy it is to store a list of contacts in the

Aspetti negativi:

What I like the least is that many basic functions such as transfer are not included in the trial and can not evaluate their use

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Ease of use, easy acess to complete your job at had

4,0 7 anni fa

Commenti: Great for first-time users of a dialer, ease of access to be able to complete your task at hand in a timely manner

Aspetti positivi:

How you can change the setting to where the dialer is always showing on top allowing you to have easy access to the dialer

Aspetti negativi:

How difficult it was to connect my headset to it for some reason the setting id selection would change back to default on their own

Justin
IT Manager (USA)
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Softphone

5,0 6 anni fa

Aspetti positivi:

Free version doesn't have any drawbacks. The ability to test whether the headset is working in the software is fantastic.

Aspetti negativi:

It would be nice to be able to add multiple accounts in Zoiper 5 without paying. Other than that nothing. It works great.

Sachin
Engineer (USA)
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

A good soft-phone service ready to be installed in minutes.

5,0 7 anni fa

Aspetti positivi:

1) Its simple and easy to install. The audio and Video quality can be managed easily according to your network capability. 2) Works best on all the OS, which is the perfect thing to have if you have a test environment setup on multiple OS.

Aspetti negativi:

1) Interface could have been better. Its not very user friendly even for the latest build. 2) When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.

david
agent (USA)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

does what i need it to

5,0 6 anni fa

Aspetti positivi:

We use this along with VICIdial, Ive never had any issues

Aspetti negativi:

I had to have our tech setup VICI to work with this. Not a bad thing, I'm just not a tech

Travis
Customer Service (Israele)
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Call Center's Best Friend

5,0 7 anni fa

Commenti: ZoiPer allows our company to manage multiple phone lines and queues efficiently

Aspetti positivi:

ZoiPer is perfect for managing a call center in that enables the easy and efficient solutions for inbound and outbound calls.

Aspetti negativi:

The technicality of how ZoiPer works and to set up likely requires a technician or IT resouurce

Jonathan
I.T. Administrator (USA)
Servizi legali, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Zoiper is a flexible and easy to use SoftPhone solution

5,0 4 anni fa

Commenti: Zoiper has let us weather the lockdown with little to no hassle by being simple enough for anyone to use and flexible enough for employees to continue answering calls wherever they are.

Aspetti positivi:

Zoiper enables remote employees to maintain full connection with the VOIP system with just their home computer and a basic headset.

Aspetti negativi:

Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user.

Scott
CEO (USA)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Awesome VoIP client

5,0 6 anni fa

Commenti: I got this so i could hear my work phone ring when i was on my noise canceling headphones that are attached to my cell phone and it has worked great.

Aspetti positivi:

this is an awesome VoIP client. It has features galore. I use it with my work's Cisco phone system in the office on my Android phone. Call clarity is superb and it functions flawlessly.

Aspetti negativi:

It is a little pricey for the pro version in my opinion but it is high quality software. It would be more worthwhile if 1 license would work for both the android client and the client on the computer then i would go for the pro version.