--- description: Scopri le funzionalità di HotelRunner, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HotelRunner - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per prenotazioni](/directory/20032/reservations/software) > [HotelRunner](/software/158882/hotelrunner) # HotelRunner Canonical: https://www.capterra.it/software/158882/hotelrunner Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/158882/hotelrunner?page=2) > HotelRunner è una piattaforma per attività di vendita online, gestione e marketing digitale per hotel, affitti giornalieri e agenzie di viaggio. > > Conclusione: valutazione di **3.9/5** stelle assegnate da 32 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza HotelRunner? Gestione delle vendite e della distribuzione online per tutti i tipi di proprietà, compresi singoli hotel, catene, ostelli, ville e bed and breakfast. Include sito web, motore delle prenotazioni, gestore dei canali e altre funzionalità. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.9/5** | 32 Recensioni | | Facilità d'uso | 3.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: HotelRunner - **Area geografica**: Delaware, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 9,95 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, turco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Arabia Saudita, Argentina, Armenia, Australia, Austria, Azerbaigian, Bahrein, Bangladesh, Belgio, Benin, Bhutan, Bielorussia, Bolivia, Bosnia ed Erzegovina, Botswana e altri 173 ## Funzionalità - Analisi dati dei canali - Assistenza clienti - CRM - Controllo dell'inventario - Distribuzione multi-canale - Elaborazione di pagamenti - Gestione degli incentivi - Gestione degli ordini - Gestione dei calendari - Gestione dei partner - Gestione della campagna - Gestione delle pipeline - Gestione delle prenotazioni - Gestione di potenziali clienti - Gestione multi-canale - Note di prenotazione - Parametri prestazionali - Piani tariffari dinamici - Portale dei partner - Prenotazioni di gruppo - Prenotazioni online ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Categorie correlate - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.it/software/131924/lodgify) — 4.5/5 (1287 reviews) 3. [Booqable](https://www.capterra.it/software/138689/booqable) — 4.8/5 (1136 reviews) 4. [Eventbrite](https://www.capterra.it/software/114949/eventbrite) — 4.6/5 (5759 reviews) 5. [Amenitiz](https://www.capterra.it/software/183836/amenitiz) — 4.3/5 (239 reviews) ## Recensioni ### "Good value for m but still much to do" — 4.0/5 > **Admir** | *3 dicembre 2018* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: As Im using this program almost 2 years, I can say that for small accommodations like it is GH Pasha\*\*\*, can be more then sutisfied. We could connect with almost every OTAs that we need and very simple program to use. Maybe some video of how to use would be great > > **Inconvenienti**: There are some features that need to be finished and improved like types of discount that do not work properly, oldfashioned web site templates and some features connected with it like sharing on social networks discount does not work or some link that will lead on Book NOW point. Also up to my opinion is deffenetly metter that HR will suggest you the best OTAs for your business as well as some other features that will lead to better sutisfying customer needs and you have them a lot ;)... just let them know better. ----- ### "User friendly & strongly recommended" — 4.0/5 > **GUVENC** | *13 marzo 2021* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: very easy to use, quite enough features for a hotel, succesful and quick support > > **Inconvenienti**: support desk or call center should be 7/24 reachable > > when HR has been installed (aug 2020) our hotel was closed due to pandemic. we are reopened on 08th of march 2021 so we are quite new. we will have more chance to test the program in near future. ----- ### "Avoid at all costs. No customer Service. It will keep overbook your property." — 1.0/5 > **Sam** | *3 ottobre 2022* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: nothing at all...I bought it for 2 years and now leaving them after using them for a year. Happy to leave my one year subscription to them.... > > **Inconvenienti**: i bought it for 2 years and now leaving them after using them 1 year. They would not refund my money.... > > I paid the bought the HotelRunner Channel Manager for 2 years. I was duped in by over 50% discount offered by them. Now I regret that I should have never gone for it. We have repeatedly over booked by Channel Manager, contacted them on all the occasion. We received reply but after 24 to 48 hours latter. They do not have customer service. You can only contact them though Email only. No online chat, no phone number to call only through email. I requested them several occasions to have an online session to explain how we keep the updated inventory but no chance. I even told them that if they do not arrange an online session, I will have no option but to leave them....and you know what- no reply. At last I have no option but to leave them negative feedback here and leave them at half of the contract and I am going for somebody else. I have contacted the guy called \[SENSITIVE CONTENT\] at Hotelunner, and always received a standard reply. Avoid them at all costs if you can. ----- ### "User Friendly Channel Manager & A Modern Reservation Module" — 5.0/5 > **Nusret** | *24 aprile 2023* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It has a modernized and easy-to-use interface. With fast and accurate updates, we can send our prices to all agencies from a single page with just just one click. Thanks to the mobile application, it is very convenient that we can update our availability even when we are out of the hotel. The reservation module they have placed on our website has a very elegant design and is placed free of charge without any extra commission. > > **Inconvenienti**: Some functions in property management system should be improved. But whenever we give our feedbacks, they make new upgrades and add some new functions in an acceptable time. ----- ### "Very easy to use. Connects us to world" — 5.0/5 > **Erdem** | *3 dicembre 2018* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: As dundar thermal we have been using Hotelrunner for last 5 years. It is very easy to update availability. Support team is very helpful and always answering our requests promptly. It is a great pleasure to work with them > > **Inconvenienti**: easy and fast to update availability at all the sites. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/158882/hotelrunner?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/158882/hotelrunner) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati