Prodotti simili
Chi utilizza questo software?
We design an innovative CRM system that is dedicated for large and medium-sized companies.
Valutazioni medie
50 recensioni- Nel complesso 4.8 / 5
- Facilità d'uso 4.6 / 5
- Servizio clienti 4.6 / 5
- Caratteristiche 4.6 / 5
- Rapporto qualità-prezzo 4.7 / 5
Dettagli del prodotto
- Versione gratuita Sì
- Prova gratuita Sì
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Implementazione
Installazione eseguita - Mac
Cloud, SaaS, Web
Installazione eseguita - Windows
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Formazione
Webinar
Documentazione
-
Assistenza
Orario lavorativo
Online
Dettagli del fornitore
- YetiForce
- https://www.yetiforce.com/en/
- Fondata nel 2014
Informazioni su Yetiforce
YetiForce helps companies best utilize free professional open source CRM to lower costs and improve performance throughout the entire communication structure. We offer an opportunity to divert the costs of expensive licenses towards custom built systems tailored exactly to your specifications.
In 2017, YetiForce was named #1 Most Affordable CRM Software in Capterra's ranking. There were more than 500 different CRM applications listed, but YetiForce was chosen as the Number 1.
Caratteristiche di Yetiforce
- Accesso da dispositivi mobili
- Archiviazione di documenti
- Email Marketing
- Gestione del territorio
- Gestione delle attività
- Integrazione dell'automazione del marketing
- Integrazione della chat interna
- Integrazione di social media
- Lead Scoring
- Preventivi/Proposte
- Segmentazione
- Sistema di calendari e promemoria
- Analisi del servizio al cliente
- Catalogazione / Categorizzazione
- Controllo delle risposte via e-mail
- Gestione delle conoscenze
- Live Chat
- Monitoraggio dell'assistenza clienti
- Parametri prestazionali
- Portale self-service
- Ricerca
- Controllo ore e spese
- Diagramma di Gantt
- Gestione del portafoglio
- Gestione delle risorse
- Gestione di idee
- Gestione finanziaria
- Metodologie agili
- Metodologie tradizionali
- Modelli personalizzabili
- Monitoraggio dei costi di completamento
- Monitoraggio di attività e progressi
- Portale clienti
- Strumenti collaborativi
- Tabella del metodo Kanban
- Archiviazione di documenti
- Avvisi / Allarme crescente
- Branding personalizzabile
- Chat in tempo reale
- Comunicazione multi-canale
- Gestione dei biglietti
- Gestione dell'accordo sul livello di servizio (SLA)
- Gestione della knowledge base
- Gestione delle risorse IT
- Instradamento automatico
- Integrazione di e-mail
- Monitoraggio della rete
- Portale self-service
- Tracciamento delle interazioni
- Database clienti
- Email Marketing
- Generazione di proposte
- Gestione contatti
- Gestione dei canali
- Gestione dei servizi esterni di vendita
- Gestione del territorio
- Gestione della campagna
- Gestione delle chiamate
- Gestione delle commissioni
- Gestione delle opportunità
- Gestione di contratti
- Gestione di potenziali clienti
- Monitoraggio delle referenze
- Parametri prestazionali
- Previsione di vendita
Prodotti di successo
Le recensioni più dettagliate su Yetiforce
Great product, and for free! Great choice for any business!
Data della recensione: 18/5/2018
Mariusz F.
Commenti: Full and quick access to customer data.
Vantaggi: All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.
Inconvenienti: Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).
Risposta del fornitore
da YetiForce il giorno 28/5/2018
Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.
An awesome CRM and its opensource and free !
Data della recensione: 14/11/2018
Benjamin B.
Commenti: YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.
Vantaggi: The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.
Inconvenienti: Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.
Risposta del fornitore
da YetiForce il giorno 20/11/2018
Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed.
Affordable & Excellent
Data della recensione: 29/1/2019
Piotr S.
Commenti: I'm really glad I found and gave YetiForce a try.
Vantaggi: YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.
Inconvenienti: Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.
Risposta del fornitore
da YetiForce il giorno 1/2/2019
Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.
Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises
Data della recensione: 8/3/2017
Chris S.
Commenti: I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with. As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are. I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand). Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows. The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck. Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!
Vantaggi: Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube
Inconvenienti: Lack of documentation so it requires some technical ability to do customizations and setup some tasks
Risposta del fornitore
da YetiForce il giorno 14/3/2017
Thank you for taking the time to review our system. We are working on better documentation.
Complete and user friendly CRM
Data della recensione: 7/6/2018
Magdalena K.
Commenti: The work is easier and faster.
Vantaggi: YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.
Inconvenienti: The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.
Risposta del fornitore
da YetiForce il giorno 8/6/2018
Thank you very much for this great review!