--- description: Scopri le funzionalità di CallHippo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di riconoscimento vocale](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.it/software/159578/callhippo Pagina: 1/29\ Avanti: [Pagina successiva](https://www.capterra.it/software/159578/callhippo?page=2) > Serve piccole e grandi imprese che necessitano di un sistema di telefonia virtuale per gestire con efficacia l'assistenza clienti da più sedi. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 684 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CallHippo? CallHippo è presente in tutto il mondo e può fornire numeri locali e verdi di oltre 50 Paesi ai prezzi più convenienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 684 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CallHippo - **Area geografica**: WALNUT, USA - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 0,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: basco, bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, croato, danese, estone, finlandese, francese, giapponese, greco, hindi, inglese, irlandese, islandese, italiano, kazako, lettone, lituano, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Albania, Antigua e Barbuda, Argentina, Australia, Austria, Azerbaigian, Bahamas, Bangladesh, Barbados, Belgio, Belize, Bhutan, Bielorussia, Bosnia ed Erzegovina, Brasile, Bulgaria, Cambogia, Canada, Cechia, Cile e altri 69 ## Funzionalità - CRM - Composizione automatica dei numeri di telefono - Conversione testo-parola - Creazione di report/analisi - Dashboard - Digitazione di tasti del telefono - Gestione contatti - Gestione della qualità - Gestione delle code - Gestione di call center - ID chiamante - IVR - Instradamento automatico - Instradamento delle chiamate - Integrazione telefonia-computer (CTI) - Interfaccia agente - Messaggio vocale - Monitoraggio delle chiamate - Personalizzazione della voce - Programmazione delle richiamate - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Smistamento automatico delle chiamate - Trasferimento delle chiamate - VoIP ## Integrazioni (21 in totale) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... e altre 6 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di riconoscimento vocale](https://www.capterra.it/directory/30098/speech-recognition/software) ## Categorie correlate - [Software di riconoscimento vocale](https://www.capterra.it/directory/30098/speech-recognition/software) - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software IVR](https://www.capterra.it/directory/30231/ivr/software) - [Software per contact center](https://www.capterra.it/directory/32035/contact-center/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (466 reviews) 2. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (918 reviews) 3. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1204 reviews) 5. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (224 reviews) ## Recensioni ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 maggio 2026* | Consulenza manageriale | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Inconvenienti**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "love using the call hippo" — 5.0/5 > **Utente Verificato** | *28 luglio 2025* | Gestione formativa | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: good connectivity and easy to use Satisfactory experience till now, no call connectivity issues observed, improved connectivity due to valid display numbers. ... > > **Inconvenienti**: CallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike > > atisfactory experience till now, no call connectivity issues observed, improved connectivity due to validCallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike display numbers. ... ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3 giugno 2026* | Servizi finanziari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Inconvenienti**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 marzo 2026* | Marketing e pubblicità | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Inconvenienti**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Professional and Empathetic Support Experience" — 5.0/5 > **Viplab** | *23 aprile 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I was impressed by how professionally and patiently my request was handled. Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier > > **Inconvenienti**: Our refund request was not in our favour entirely. We were expecting that we get at least 90% of the amount but we are getting only 75%. > > Overall experience of interacting with the CallHippo support team regarding a refund request was great. I was impressed by how professionally and patiently the matter was handled. \[sensitive content hidden\] and the team were responsive, empathetic, and kept me updated at every step. Kudos to \[sensitive content hidden\] and the team for their courteous and prompt support, keep up the great work\! ----- Pagina: 1/29\ Avanti: [Pagina successiva](https://www.capterra.it/software/159578/callhippo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/159578/callhippo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati