Chi utilizza GiveGab?
GiveGab products are designed for cause-based organizations, community foundations, higher education institutions, and public media outlets of all sizes.
GiveGab is the #1 digital solution for Giving Days and year-round fundraising for nonprofits. Designed for cause-based organizations, community foundations, education institutions, and public media outlets, GiveGab makes it easy for development professionals to be great at their jobs. Our complete suite of products (campaigns, events, p2p, crowdfunding, embeddable forms, and more), provide quick and effective tools to raise new money online. Experience the JOY of fundraising with GiveGab!
Dettagli su GiveGab
Fondata nel 2011
Panoramica dei prezzi di GiveGab
GiveGab non dispone di un piano gratuito e non offre una versione di prova gratuita. Qui sotto maggiori informazioni sui prezzi di GiveGab.
Caratteristiche di GiveGab
Recensioni su GiveGab
Stai visualizzando 5 di 392 recensioni
Data della recensione: 10/2/2020
GiveGab online giving platform is easy to use for donors and empowering for organizations
Commenti: GiveGab has provided us with a positive and rewarding way to connect with over 200 nonprofits each year. This has enhanced our relationship with these important entities. Donors are showing the love to our participating nonprofits on the giving day; our nonprofits appreciate our leadership; and, GiveGab has made this possible. Customer experience and service is #1 with GiveGab.
Vantaggi: The intuitive design makes the giving process easy and satisfying for donors, while helping to raise awareness and funds for organizations. It is easy to use, gamifies the giving day, allows for ease of access to donor information in real time, provides a visually appealing platform, and is supported by a knowledgeable, responsive and friendly team.
Inconvenienti: Really nothing, since GiveGab works as a partner to continually consider requests for updates and also provides enhancements to the software and giving day process several times a year.
Data della recensione: 6/1/2020
Sometime tricky to find what you are looking but otherwise pleased with service
Commenti: Overall, our experience has been positive with GiveGab once we have our profile set up for the Extraordinary Give event. It is easy to track donations and donors, but there is a lot of information on the site that we do not use due to our organization's size. Given their quick resolution of the issues incurred during the 2019 event, we hope that we will use GiveGab again in 2020.
Vantaggi: Our organization used GiveGab for the Extraordinary Give, a one-day giving day in Lancaster County, PA. This year, the GiveGab platform offered the chance to copy over the past year's information under the Manage Organization tab. This option helped with completing our organization's profile for this event. It is relatively easy to update information on the site, but sometimes finding where that information is can be tricky. When I did have a question about our profile, the customer service team member did respond quickly.
The GiveGab platform had issues last year due to volume of traffic during the Extraordinary Give. They worked with the event organizers and helped resolve issues, but those issues happened during peak traffic hours.
Also, even though we were able to copy the previous year's profile information, while I thought it had been copied, I realized a week before the event that it had not. The site was a bit confusing to find exactly where you needed to go for information. However, their customer service did respond fairly quickly so that I was able to resolve the issue and copy our information.
We found that there are a lot of options that our organization does not use, especially pertaining to giving supporters and surveys, but larger organizations may find those options helpful.
Data della recensione: 7/11/2019
GiveGab for Race Registration
Commenti: We had concerns when GiveGab took over Kimbia. The personal touch of having a local rep is gone but the level of customer service is much higher with GiveGab than with Kimbia.
Vantaggi: I feel pretty comfortable using the software and have found it to be rather intuitive. I like the customization of reports and forms. The live chat for Support is super convenient and always very helpful.
Inconvenienti: It's great for event registration and donations but the fundraising piece has never fit with our model. I have yet to find a way to make the peer to peer function work for what we need and how our event operates. Past sales people have tried to force us to change our model to fit the software but I'd rather the software be more adaptable to our work.
Data della recensione: 3/6/2019
Vantaggi: I did not like anything about this software. The interface is clunky and does not allow full brand value.
The bank fees are higher if the donor chooses to cover them. So a customer will be paying more money to completely cover their donation than if they don't and GiveGab will take out of the "bank processing fee". Seems very untrustworthy to have different bank fees based off of whether it's an individual covering them or GiveGab taking out of the donation.
You have to sort through all of your donations and do the processing paperwork yourself.
There are no notifications from GiveGab when they actually deposit the money into your account.
It is processed a second time through an entirely different platform, Stripe, which makes consolidating bank statements confusing.
Too many emojis from the staff when asking questions.
Data della recensione: 14/11/2019
Online Gift Software decisions
Commenti: The platform is customizable. We went from stripe (was that the name) to Kimbia and the integration was smooth. The team was very responsive and understood our needs.
Vantaggi: Strong customer service, your strong knowledge of how a community foundation is complex, and colorful layout of the platform
Inconvenienti: It isn't intuitive to read gift information reports. I find deciphering what is a campaign gift and our website donations confusing. I rarely use tabs or widgets, because I am not the gift processing person.