---
description: Scopri le funzionalità di Innkey PMS, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Innkey PMS - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Innkey PMS](/software/159946/innkey-pms)

# Innkey PMS

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> InnkeyPMS è un software basato sul cloud e di facile utilizzo per la gestione alberghiera che comprende una soluzione end-to-end per le strutture ricettive.
> 
> Conclusione: valutazione di **4.8/5** stelle assegnate da 44 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Innkey PMS?

Settore delle strutture ricettive: hotel, resort, bed and breakfast, appartamenti di servizio, condomini, case vacanze, ristoranti, bar, caffè, banchetti.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.8/5** | 44 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Innkey Infosystem
- **Anno di fondazione**: 2011

## Contesto commerciale

- **Prezzo di partenza**: 3,00 USD
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: India

## Funzionalità

- CRM
- Gestione del personale
- Gestione dell'esperienza degli ospiti
- Gestione della manutenzione
- Integrazione di GDS/OTA
- Punto di vendita

## Integrazioni (9 in totale)

- Channel Manager
- Cygnet Vendor PostBox
- Gmail
- Microsoft Excel
- QuickBooks Online Advanced
- SiteMinder
- Tally
- WhatsApp
- Worldpay for Enterprise

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software)

## Alternative

1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [eZee Absolute](https://www.capterra.it/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
3. [Slope](https://www.capterra.it/software/167344/slope) — 5.0/5 (45 reviews)
4. [Little Hotelier](https://www.capterra.it/software/144307/little-hotelier) — 4.0/5 (220 reviews)
5. [Cloudbeds](https://www.capterra.it/software/158839/cloudbeds) — 4.3/5 (338 reviews)

## Recensioni

### "InnkeyPMS is a perfect solution for our hotel." — 5.0/5

> **Rohit** | *23 ottobre 2017* | Industria alberghiera | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.
> 
> **Inconvenienti**: Everything is ok, except They should provide some keyboard shortcuts.
> 
> We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.

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### "I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air." — 5.0/5

> **Mohammad** | *27 ottobre 2017* | Industria alberghiera | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Reporting features, customer support and user friendly\!  The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.
> 
> The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were  was friendly, polite and very helpful - providing us with training and set up to meet our business needs.

-----

### "Old software" — 1.0/5

> **Gita** | *29 dicembre 2017* | Industria alberghiera | Tasso di raccomandazione: 4.0/10
> 
> **Vantaggi**: I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one\!
> 
> **Inconvenienti**: It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.
> 
> if you like old software then go ahead, if not I would choose something more updated.

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### "Satisfied" — 5.0/5

> **Mr. Golu** | *23 giugno 2017* | Industria alberghiera | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.
> 
> The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.&#10;Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.

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### "We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making." — 5.0/5

> **Navneet** | *27 ottobre 2017* | Industria alberghiera | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.
> 
> Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/159946/innkey-pms)

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