---
description: Scopri le funzionalità di Help Desk Migration, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Help Desk Migration - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione del database](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration)

# Help Desk Migration

Canonical: https://www.capterra.it/software/160609/help-desk-migration

Pagina: 1/6\
Avanti: [Pagina successiva](https://www.capterra.it/software/160609/help-desk-migration?page=2)

> Help Desk Migrations è un servizio esclusivo che consente di spostare i dati da un sistema di helpdesk a un altro.
> 
> Conclusione: valutazione di **4.8/5** stelle assegnate da 108 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Help Desk Migration?

Dalle startup alle aziende Fortune 500, Help Desk Migrations è utilizzato con fiducia da oltre 20.000 clienti.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.8/5** | 108 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Help Desk Migration
- **Anno di fondazione**: 2016

## Contesto commerciale

- **Prezzo di partenza**: 10,00 USD
- **Modello tariffario**:  (Versione gratuita disponibile) (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: francese, giapponese, inglese, portoghese, spagnolo, tedesco, ucraino
- **Paesi disponibili**: Albania, Andorra, Australia, Austria, Belgio, Bosnia ed Erzegovina, Bulgaria, Canada, Cechia, Cipro, Città del Vaticano, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania, Giappone, Gibilterra, Grecia e altri 39

## Funzionalità

- Backup e ripristino
- Conversione del database
- Importazione/Esportazione di dati
- Replica di dati

## Integrazioni (33 in totale)

- Accelo
- Atera
- Autotask PSA
- BoldDesk
- Cayzu
- Cherwell Service Management
- ConnectWise PSA
- Freshdesk
- Freshservice
- Gorgias
- Groove
- HaloITSM
- HaloPSA
- HappyFox Help Desk
- Help Scout

... e altre 18 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software per la gestione del database](https://www.capterra.it/directory/18/database-management/software)

## Alternative

1. [Google Cloud](https://www.capterra.it/software/170983/google-cloud-platform) — 4.7/5 (2269 reviews)
2. [Airtable](https://www.capterra.it/software/146652/airtable) — 4.6/5 (2227 reviews)
3. [MySQL](https://www.capterra.it/software/11482/mysql) — 4.6/5 (2094 reviews)
4. [Microsoft SQL Server](https://www.capterra.it/software/1417/sql-server) — 4.6/5 (1975 reviews)
5. [Oracle Database](https://www.capterra.it/software/5938/oracle-database) — 4.6/5 (471 reviews)

## Recensioni

### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5

> **Gauthier** | *3 maggio 2018* | Articoli sportivi | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Amazing support and technical advice.&#13;&#10;Delivery was made according to the original project schedule.&#13;&#10;No extra charges than what was quoted.
> 
> **Inconvenienti**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism.
> 
> Having a smooth transition from our old CRM to our new ticketing system.&#13;&#10;Maintaining our old data accessible for our CS agents.

-----

### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5

> **Carol** | *14 febbraio 2020* | Media online | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest.  I did this at least 50 times and asked support a ton of questions.  They were extremely fast at replying and super helpful.
> 
> **Inconvenienti**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix.    It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed.
> 
> We migrated from Zendesk to Hubspot for our ticketing software.

-----

### "Worked as expected" — 4.0/5

> **Daelan** | *15 novembre 2019* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk.
> 
> **Inconvenienti**: The software is very expensive.  I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it.
> 
> Overall it was positive

-----

### "Worked like a dream" — 5.0/5

> **Jesse** | *7 novembre 2018* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The software saved me from hours of inputting data into a spreadsheet to then send to Connectwise to hope I did it all right and that the data gets imported. It worked perfectly, it was fast, customer service was awesome (on a Sunday morning). 5 Stars\!
> 
> **Inconvenienti**: The interface would show failures but not tell you what was wrong just that someone would be reaching out. Someone did reach out, very fast at that, just wish it told you more of what you could do to fix it, if it was something you can do.

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### "Highly recommended" — 5.0/5

> **Jason** | *15 novembre 2017* | Software informatici | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Did exactly what they advertised.  They imported over 160,000 tickets for us from Desk.com to Zendesk.  A few hiccups importing the data but they resolved quickly and were on it from start to finish.  Quick support, good value and fairly priced.
> 
> **Inconvenienti**: Timezones are a bit further out from us (PST) but always responsive when we needed.   Had a small problem paying for the service via 2Checkout but we worked it out.
> 
> Imported 6 years of support for us.

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Pagina: 1/6\
Avanti: [Pagina successiva](https://www.capterra.it/software/160609/help-desk-migration?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/160609/help-desk-migration)

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