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Productboard
Cos'è Productboard?
productboard è un sistema di gestione del prodotto che consente di concentrare il lavoro di tutti sulle funzionalità che è necessario creare. Progettato in base alla metodologia dell'eccellenza del prodotto, è utilizzato da organizzazioni moderne e orientate al cliente come Zendesk, UiPath, Avast e Envoy. Grazie alle sue schede personalizzabili, productboard offre il giusto equilibrio tra orientamento e flessibilità, per aiutare i team del prodotto a comprendere ciò di cui gli utenti hanno veramente bisogno, dare la priorità alle cose da creare e indurre tutti a rispettare la roadmap.
Chi utilizza Productboard?
Team del prodotto all'interno di start up e aziende di grandi dimensioni.
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Productboard
Recensioni su Productboard
A great roadmapping and insight capture tool
Aspetti positivi:
I love the UI of the platform, the app feels modern and straightforward
Aspetti negativi:
The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right
Alternative considerate:
Fills a major hole in most product development toolbelts
Commenti: Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done".
Aspetti positivi:
* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.
Aspetti negativi:
* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.
great product, but unclear differentiator
Aspetti positivi:
The prioritization feature ensured that I focused on the most important features. The flexible roadmap allowed me to communicate the direction of my product effectively.
Aspetti negativi:
I'm not completely sure how it's very different from JIRA and other issue-tracking tools. The interface looks great, but apart from that, there's no strong differentiator
Alternative considerate:
Great for iterating on customer feedback
Commenti: Productboard is a great tool for software companies looking to build a process around their customer feedback.
Aspetti positivi:
Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature.
Aspetti negativi:
Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it.
It's simply a joy to use every single day!
Commenti: ProductBoard helps our multiple teams stay aligned. We have visibility of what each team is working on and can quickly see where there are overlaps. It helps us keep feedback all in one place and not lost across endless Google Docs/Sheets
Aspetti positivi:
The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great. But the most powerful part of ProductBoard is being able to highlight specific parts of a users feedback and easily attaching it to the relevant feature idea, while still being able to jump to the full feedback if you need more context. On top of that the Portal view for customers is beautiful and we've found that this really encourages users to provide more detailed feedback, instead of some other solutions out there that just relies on voting
Aspetti negativi:
Not much! There's only a small number of features that would help improve things. Critically the ability to hook up to something like Segment to push more live customer data across. Also being able to have conversations directly to customers would help smooth out those times when you need that extra bit of detail on their insight to truly understand their pain.
Alternative considerate:
New on the market but still plenty of room to grow.
Commenti: Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard
Aspetti positivi:
The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!
Aspetti negativi:
Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.
Alternative considerate:
A simple yet powerful tool for managing and communicating the product roadmap
Commenti: Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.
Aspetti positivi:
Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.
Aspetti negativi:
An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.
Alternative considerate:
Helps tell our product story
Commenti: This is helping us prioritize our features. A little help on our bandwidth and if we have the pipeline full. This helps us have a clean deliverable to stake holders. Very easy portal feature to better engage company and clients. Helping us manage our large client feedback pool from multiple sources.
Aspetti positivi:
Very visual. It can handle the large influx of customer feedback and help funnel that to the right part of our product. Helps other departments feel involved in the product evolution and road map. Great way to keep people in the loop to what we have cookin. Love the portal aspect. Very powerful feature set there. Can't wait to engage our client based with a full portal of where we are going, where we are, and where we've been. Easy self on boarding. Great sales process. Great overall.
Aspetti negativi:
Not too many cons yet. I don't anticipate too many. Not sure how fast they crank out new features yet.
Alternative considerate:
Best software for Product Managers!
Commenti:
Problems business solved:
-Backlog centralization
-Prioritization decisions
-Roadmap visibility
Aspetti positivi:
I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights. The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap. All our product management is around this tool.
Aspetti negativi:
Nothing particular, the team keeps adding great features on new releases.
Alternative considerate:
Life saver for product managers everywhere
Aspetti positivi:
Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.
Aspetti negativi:
Can't really think of anything to be honest.
This is one of my favorite tool.
Aspetti positivi:
Productboard makes it simple for teams to review and plan improvements to their products in order to achieve the company's goals. It is simple to enter ideas, notes, and plans into the system, allowing teams to grow and move forward rather than simply thinking about what they should do. To begin, teams may just use the most important features of productboard, gradually incorporating more of it into their workflow. It's not difficult to get ideas and backlogs into productboard, and seeing the development may be gratifying.
Aspetti negativi:
At times, the quantity of customization choices offered might be daunting. It would be beneficial if there was a feature that allowed you to reuse specific processes and features across views. Because there are so many different ways to achieve everything, I frequently wonder if I'm doing it correctly.
We evaluated a number of products before choosing producboard. One of the best decisions we've made!
Aspetti positivi:
I wanted to save this for last, but I'd hate myself if people didn't read it because of my lengthy post. productboard is beautiful, simple and extremely powerful! As our products matured, and our customer base grew, there was never a shortage of customer feedback and ideas on how to improve (or introduce new) features. Our backlog (in Jira) was growing, and processing feedback (categorising, evaluating, prioritising) was becoming a cumbersome (if not impossible) task. It was hard to collate feedback on the same feature and/or trace it back to the customers who requested it. As we were seeking to embrace a Dual-Track Agile approach to how we do product development, we needed a tool that powers our Discovery stage. We found it in productboard. It allows us to easily assign new ideas/feedback to the respective feature. productboard generates a user score based on frequency and importance. You can also map the features to different customer segments, strategic drivers and any other custom fields you need. Map your features to releases and voila, productboard generates a stylish, digestible roadmap. Even better - two clicks on the roadmap view, and you can drill down to the original feedback. No more 'Oh, where did this come from?' Brilliant! Very importantly, productboard works well with your ecosystem. We kept our existing feedback forms (Google Form) and use Zapier to sync them with productboard. We also use the Jira and Slack integrations. They work awesome!
Aspetti negativi:
At some stage we'd like to drop our Google Form, and start collecting feedback in-app. And while product board already makes it convenient to collect feedback from Intercom conversations, it might make it easier for some customers if they had a simple, embeddable form. Another challenge product board needs to think about is related to closing the feedback loop, i.e. feeding information back to the original requestors. Whether it's via a portal, or an integration with a customer engagement product (like Intercom), that would be a powerful addition. That said, these are currently nice-to-haves for our business.
The end of feature spreadsheets and a great single source of truth!
Aspetti positivi:
The ability to link customer insights directly to the different pains and feature requests. Before Productboard much of the insights we had to go on when designing/developing solutions would be anecdotal evidence from the commercial team or the few interviews we could do with select customers. Now we have the ability to see customers' own words about their requests before we start building, without a huge effort to dig through various conversations in Intercom or our CRM. An easy example was when I recently got a new PM joining my team. I pointed out a few of the requests that we're coming up a lot and asked him to do scoping + initial estimation on what the feature would require. Using the customer insights he could make a detailed description of the problem we needed to solve and how we could go about it. Another benefit is the more quantitative view of the most requested things, however the visualization of this is not great as I'd like to be able to better track and visualize the change in requests over time. Last but not least it's good to help project manage the work of the PM team as we can more easily track the stages that a feature or pain is in and what more scoping we need to do before we involve other stakeholders from the product team.
Aspetti negativi:
There are some great missing pieces that would hugely improve the product, such as a CRM integrations, an API and a proper Zapier integration (in lack of the first two). Right now Productboard is valuable in itself, but it would extend the value so much further if we could properly link it to our other systems.
Great tool to give feedback about product
Commenti: The experience using productboard is great. It is one of the easiest way to stay on track and updated in terms of advancement of all works around product. Also great to collect and categorize feedbacks.
Aspetti positivi:
We are using productboard to collaborate with our product team. It's an amazing tool you can use to give and share feedback. You can integrate it with many other tool like Slack to push things forward. They also use it to share the product map with us. We are able to see in a form of a timeline, what's under key development right now and where it's going. We can see and view priorities together.
Aspetti negativi:
The integration lists is quite short, though as for us we mainly add it to Slack for the Customer Support team. It comes in super handy to share feedback and have it fall in the right "product" category.
Excellent product for managing large amounts of feedback into a concise roadmap
Aspetti positivi:
So easy to record feedback through email, chrome, intercom, slack and many more integrations Easy to use inbox for running through this feedback and matching it up with your roadmap The look and feel of the site is excellent Customer support is quick and very helpful Excellent community including a slack channel with helpful tips, articles etc. Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers
Aspetti negativi:
I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.
Great product roadmap planner that makes everything visible
Commenti: Productboard is a very useful tool to make our relationships transparent with our stakeholders both inside and outside the company.
Aspetti positivi:
The Productboard has a beautiful interface design and is very easy to use. We can easily plan product roadmaps from general to the finest details. Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first. User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development processes.
Aspetti negativi:
Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly. Although it has very different layouts, you may not be able to create a layout for your specific needs.
This product made me a better product manager.
Aspetti positivi:
As a CEO of an early stage company, I wear a lot of hats. I had to find a way to create really clear roadmaps for the team and change them as we itterate that was visual, easy an most importantly, fast. Productboard was everything I was looking for and so much more. - The UI looks fantastic. - There are views for every kind of roadmap discussion, whether that's sprints, waterfall, high level, releases. However you run development or create roadmaps, there's a view that supports the context of that conversation. - Once you get an understanding of how it works, adding features and prioritizing/categorizing them is a breeze. - The tools for prioritization and impact scoring are super easy and helpful. - If you're like me and are a bit new to product management, the tool will actually make you better at your job and help you show up for the product team with the types of clear, visual roadmaps they need to get on board with vision.
Aspetti negativi:
I had a tiny bit of trouble getting a hang of the UI the first few hours. Which was frustrating at first, then I watched a few tutorials, got the hang of it, and was off to the races. Ultimately that's pretty good for a product that is as robust as this one. But do yourself a favor and watch some tutorials before you try to create your first roadmap.
Alternative considerate:
Good to have for a small product management team
Commenti: Awesome
Aspetti positivi:
Views and Project Management are excellent. Right from the onboard to user experience is superb
Aspetti negativi:
User Research module can be improved. Direct integration of users
Greatest product for discovery
Commenti: Love it! Didn't see any similar tool yet that focusses that much on proceeding user's feedback.
Aspetti positivi:
Easy integration into github/ jira etc and easy way to submit insights via email or chrome plugin. Besides, really great way of gathering feedback and not loosing any customer' feedback for certain features.
Aspetti negativi:
Weak in project management (gantt-charts for managing classic software projects) - but for me this is fine, the tool is for discovery and more for agile projects.
Durability
Aspetti positivi:
It is user friendly and very result driven
Aspetti negativi:
I am still trying to figure it out but, it's cool
Nearly great?
Commenti: It was used to manage features and rollout of iOS and web applications.
Aspetti positivi:
We've used PB on and off for several years. It's promise is great - keeping track of requests, features, and requirements is an incredible need on complex builds, and JIRA is a nightmare for that. But PB only delivers partially on that promise.
Aspetti negativi:
I want to like this product, but it seems to copy so much from Jira that it becomes a second silo of features and requirements. And we already have Jira for that. The timeline and forecasting tools are weak and inflexible, the UI is sufficiently complex as to be unusable by team members that don't use it daily (making collaboration harder, just like Jira). We eventually churned and returned to spreadsheets, it wasn't as collaborative as hoped, and not as necessary as Jira.
Great product to prioritze your roadmap and features leveraging data from customer interactions
Commenti: It has helped us to prioritize more objectively and get on the same page, and make sure all the feedback we got from customers was being used effectively in our process.
Aspetti positivi:
Ability to organizing feedback and relate that feedback from a customer and its importance to features. This allows us to trace back feedback and see it in context when prioritizing roadmap. This combined with the other prioritization features have made it the best overall tool I have found for prioritizing roadmap based on multiple factors then ability to prioritize features based on multiple factors
Aspetti negativi:
Nothing particularly negative, though I could see challenges scaling at a very large organization and there are a number of feature enhancements I would like to improve the value I get from it.
Helps us organize our feedback and stay aligned
Aspetti positivi:
Productboard has been a game changer for both our roadmap and for capturing insights from across the business. I love having the ability to categorize insights, assign them to users/companies, and attach them to features or ideas on the roadmap. Having a dynamic roadmap that I can assign these insights to makes it incredibly easy to recognize areas of opportunity.
Aspetti negativi:
I would love some form of persona management, and a way to categorize insights and feedback by persona.
Great tool to collect feedback and help in prioritization and discovery
Commenti: It helps me prioritize my development by collecting feedback from the CS team and classifying them into relevant job stories and contact the right user to investigate a specific topic. It is really part of my daily job !
Aspetti positivi:
Productboard is friendly and easy to use, and really helps me keep track of the feedback our teams and myself collect from the customer. Thanks to the various integration I can never miss feedbacks: - Salesforce integration helps us keep track of lost deals - Slack integration helps us keep track of feedback shared during a conversation between teammates - Intercom integration send us what is collected via the support And then of course our dear CS and Sales team help us by writing notes after talking to our customers!
Aspetti negativi:
I can spend a lot of time reviewing the insights and assigning them to the right collection ... but I mean better more customer feedback than not so it's not really a problem
Constant feedback and feature management
Aspetti positivi:
I'm amazed by productboard UX that is totally covering the needs of PMs. And, eventually, the needs of the users. We can easily track all the insights and convert them to features. Amazing customer service btw.
Aspetti negativi:
Hm..have nothing bad to say about it. I'm using it around a year now and have never experienced any issue.