---
description: Scopri le funzionalità di eTollFree, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: eTollFree - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la selezione predittiva dei numeri di telefono](/directory/30597/predictive-dialer/software) > [eTollFree](/software/160687/etollfree-predictive-dialer)

# eTollFree

Canonical: https://www.capterra.it/software/160687/etollfree-predictive-dialer

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> Dialer predittivo con soluzioni integrate per telefono web e call center.
> 
> Conclusione: valutazione di **4.6/5** stelle assegnate da 29 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza eTollFree?

Fornisce soluzioni di comunicazione aziendale convenienti per le piccole imprese con pochi dipendenti, fino a entità aziendali che operano su larga scala e che contano milioni di minuti di utilizzo o centinaia di agenti.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.6/5** | 29 Recensioni |
| Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.3/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: eTollFree
- **Area geografica**: Fort Worth, USA
- **Anno di fondazione**: 2010

## Contesto commerciale

- **Prezzo di partenza**: 130,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Canada, Stati Uniti

## Funzionalità

- Creazione di report/analisi
- Definizione degli script di chiamata
- Gestione degli elenchi
- Gestione della campagna
- Gestione delle code
- IVR
- Monitoraggio delle chiamate
- Registrazione delle chiamate
- Registrazione delle chiamate
- Selezione predittiva dei numeri di telefono
- Trasferimento delle chiamate

## Opzioni di supporto

- Chat

## Categoria

- [Software per la selezione predittiva dei numeri di telefono](https://www.capterra.it/directory/30597/predictive-dialer/software)

## Categorie correlate

- [Software per la selezione predittiva dei numeri di telefono](https://www.capterra.it/directory/30597/predictive-dialer/software)
- [Software per call center](https://www.capterra.it/directory/30007/call-center/software)

## Alternative

1. [Convoso](https://www.capterra.it/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
2. [DialedIn CCaaS](https://www.capterra.it/software/29589/callcenternow) — 4.8/5 (315 reviews)
3. [CallHippo](https://www.capterra.it/software/159578/callhippo) — 4.4/5 (678 reviews)
4. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1758 reviews)
5. [Calabrio ONE](https://www.capterra.it/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)

## Recensioni

### "LNR Properties Review of ETollFree" — 5.0/5

> **Rich** | *29 settembre 2018* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The price hands down\! it was an extremely affordable way to ensure your business has the most professional appearance, and view.
> 
> **Inconvenienti**: I have had no problems with the software or the service and would recommend them to anyone starting a business and need a large format or appearance.
> 
> I haven't had any problems with ETollFree. the number has always worked without any interruptions of service.

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### "Service matters" — 5.0/5

> **AJ** | *4 dicembre 2020* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: the software is ROBUST and has all of the features (and more) that you could ask for.
> 
> **Inconvenienti**: You cannot use the features because there are so many that have impacts on so many more that configuration is akin to a labryinth of mythic call center proportions. You end up becoming dependent on support from eTollFree and that is where your fate becomes sealed. To call their ticket taking process support would be to give it too much credit. Someone takes tikcets and they sit around for a while and then you follow back up and they say its done when nothing is done. then you open a new ticket and start the cycle again.
> 
> Our objective was to manage multiple blended lines of business as a service provider ourselves using this technology to support our clients. Without prompt knowledgeable support you end up with downtime,, missing or inoperative call routing, incorrect or improperly performing call greetings, and in a virtual call center environment eny of these flaws can do damage, but combined they can be fatal.

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### "eTollFree is mediocre but we accepted that for the price. When they raised their prices, they refused to refund my account credit." — 1.0/5

> **Utente Verificato** | *13 novembre 2024* | Biotecnologie | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: The 99c pricing for a toll free number was enticing. The call forwarding worked most of the time, and this feature specifically was straightforward to setup and use.
> 
> **Inconvenienti**: Service interruptions, poor customer service, bad UI design, and TOS changes. The fax feature also did not work for more than two years.
> 
> I've been with eTollFree for over 4 years and I give them one single star for pricing. After they updated their TOS which I disagreed to, they refused to refund my money. 

You must pre-load your account, and naturally you would load plenty at once for convenience and to limit service charges. However, eTollFree will refuse to refund your money if you loaded it more than 90 days ago.

They robbed me. Be very wary of the customer reviews on here, I do not believe most of them can be real after my 4+ year experience.

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### "Great product for value" — 5.0/5

> **Jozef** | *15 gennaio 2019* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: availability and easy to use is the most important to me.
> 
> **Inconvenienti**: It doesn't have a voip app that comes on the iPhone.

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### "Ease of use" — 5.0/5

> **Utente Verificato** | *28 settembre 2018* | Servizi finanziari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Cost is quite low and only pay as you need.
> 
> **Inconvenienti**: Nothing.  Very predictable and easy to us.
> 
> Pay only for what you use.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/160687/etollfree-predictive-dialer)

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