--- description: Scopri le funzionalità di edrone, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: edrone - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [edrone](/software/160829/edrone) # edrone Canonical: https://www.capterra.it/software/160829/edrone Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/160829/edrone?page=2) > edrone, una soluzione di e-commerce autonoma nel cloud, è il primo eCRM progettato per l'e-commerce. Sono disponibili soluzioni di marketing automation avanzate. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 7 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza edrone? Aziende di grandi e medie dimensioni. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 7 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: edrone - **Area geografica**: Kraków, Polonia - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 50,00 USD - **Modello tariffario**: (Versione gratuita disponibile) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese, polacco, portoghese, spagnolo - **Paesi disponibili**: Argentina, Bolivia, Brasile, Cile, Colombia, Ecuador, Guyana, Guyana Francese, Isole Falkland, Paraguay, Perù, Polonia, Suriname, Uruguay, Venezuela ## Funzionalità - Analisi dati della campagna - Automazione del marketing - CRM - Creazione di report/analisi - Email Marketing - Gestione contatti - Gestione dei modelli - Gestione della campagna - Gestione della posta elettronica - Gestione di potenziali clienti - Importazione/Esportazione di dati - Marketing multi-canale - Monitoraggio degli utenti di siti web - Monitoraggio delle conversioni - Preventivi/Stime - Quadro della attività - ROI Tracking - Segmentazione - Third-Party Integrations - Tracciamento delle interazioni ## Integrazioni (11 in totale) - IdoSell - Magento BI - OpenCart - PrestaShop - Shopify - Shopware - Sitecore - Spree - Tray - VTEX - WooCommerce ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software per marketing automation](https://www.capterra.it/directory/6/marketing-automation/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.it/software/210630/kylas) — 4.8/5 (573 reviews) ## Recensioni ### "A great CRM for small and medium-sized online shops" — 5.0/5 > **Piotr** | *15 luglio 2022* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). > > **Inconvenienti**: Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. > > Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores\! ----- ### "Effective tool for MA, Customer Service and Onsite" — 5.0/5 > **Magdalena** | *14 gennaio 2022* | Sicrezza e indagini | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. > > **Inconvenienti**: We have no objections about the software. > > The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. ----- ### "They keep it simple and that's really ok" — 3.0/5 > **Filip** | *11 luglio 2017* | Risorse umane | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support > > **Inconvenienti**: No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time > > Marketing automation ----- ### "Best of available" — 5.0/5 > **Tomasz** | *27 maggio 2019* | Internet | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Easy to use. Simple to manage. Nice outlook. > > **Inconvenienti**: No big complaining. Really it is a very good software :) > > I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. ----- ### "Great tool for smart recommendations" — 5.0/5 > **Karolina** | *10 luglio 2022* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: -very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service > > **Inconvenienti**: Very good software for not such big money - no cons for now. > > Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/160829/edrone?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/160829/edrone) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Dati strutturati