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Cos'è Yooz?
Yooz offre una soluzione di automazione dell'elaborazione delle fatture e dei pagamenti basata sul cloud intelligente, potente e semplice da utilizzare. Yooz offre risparmio, velocità e sicurezza, con abbonamenti a rischio zero accessibili a oltre 3.000 clienti e 100.000 utenti in tutto il mondo. Si integra perfettamente con oltre 200 sistemi di gestione finanziaria, superando qualsiasi altra soluzione sul mercato. Yooz North America ha sede nell'area metropolitana di Dallas, in Texas, con uffici in Europa.
Chi utilizza Yooz?
La soluzione di automazione AP Yooz è ideale per le aziende con un fatturato compreso tra 30 e 500 milioni di dollari (segmento medio) e che elabora un minimo di 100 fatture al mese.
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Yooz
Recensioni su Yooz
A Great Automation Tool for the Progressive Accounting Team
Aspetti positivi:
The ability to set up multiple user groups and automation workflows, this paired really well with the OCR capabilities so our departmental payment requests have improved in the accuracy of their coding. Additionally being able to take our entire Accounts Payable process from a physical to cloud based process has been very helpful.
Aspetti negativi:
Currently there are some small quips in the software that cause some headaches, but we are grateful for the support at Yooz to help us get passed these.
Risposta di Yooz
6 anni fa
Joe - Thanks for the feedback and for taking time to post your comments. We are normally known for providing a platform that is intuitive, responsive and feature packed along with dedicated and responsive customer support, and we¿re sorry to learn we fell short in a few areas. But glad our award winning client support team is helping you well. Not sure if you are award (and may be helpful in better understanding the extensive features of our multiple award winning platform), but as you are a relatively new client, don't forget to join us each month for the Yooz Insider (next one is this week on 10/19). This is an exclusive client-centric webinar each month where our COO will share platform best practices and take live questions from attendees. Just visit us at GetYooz.com/Webinars to register or feel free to email us. Cheers. Melissa Hendrick, VP of Marketing
New Customer
Commenti: Over all great customer support and communication. We like that our rep listens to our needs and helps us find solutions within Yooz
Aspetti positivi:
We like the PO to invoice matching. We also like the linkage between Aplos and Yooz
Aspetti negativi:
We are new to the program and have not dove deep into the program yet.
Jan 2023 Review
Commenti: Neutral
Aspetti positivi:
When software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed.
Aspetti negativi:
There is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught
Risposta di Yooz
7 mesi fa
Thanks for your feedback, Heather! We're glad you appreciate the added features in Yooz Rising, like impersonating and customizable layouts. We understand your concerns about the OCR accuracy and document orientation issues. We're actively working to improve these aspects and appreciate your patience. If you have any further suggestions or encounter any issues, please don't hesitate to reach out!
Alternative considerate:
Yooz Review
Commenti: We love the document storage in Yooz and the ability to communicate with coworkers and have the conversation "on the record" with each invoice.
Aspetti positivi:
We love that Yooz holds documents and invoice images to help us toward our goal of going paperless
Aspetti negativi:
The push ups for us is that we have to manually export from each company while being logged into each company in QBs individually. We have around 30 companies so this can be very time consuming.
Risposta di Yooz
4 anni fa
Thanks for sharing your experience with the Yooz solution! Glad to see you're enjoying the product. We're here to help if any questions arise or you'd like to inquire about additional features. If you haven't done so already, please join our Linkedin User discussion group and attend our monthly Yooz Insider client exclusive, interactive live webinar hosted by our COO. www.GetYooz.com/resources.
Interesting and fast
Aspetti positivi:
I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.
Aspetti negativi:
The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.
Great and Easy to use
Commenti: Great, don't every miss a invoice, gets posted correctly every time.
Aspetti positivi:
Being able to retrieve older invoices while searching all fields
Aspetti negativi:
Can't think of anything, it does everything I need it to do.
My experience at the site YOOZ
Commenti: The smartest, most powerful and easiest to use solution in the world. This is what makes Yooz unique.
Aspetti positivi:
My experience on the site was very wonderful and very useful as I did not have to go out and pay bills with YOOZ I was paying from home and also my personal information is always safe
Aspetti negativi:
It's wonderful, easy and unique. Everything is perfect. There's nothing I didn't like about YOOZ.
Risposta di Yooz
7 mesi fa
Thank you, Choni, for sharing your fantastic experience with us! We're delighted to hear that Yooz has made bill payments convenient and secure for you from the comfort of your home. Your satisfaction is our priority, and we're thrilled that you find Yooz wonderful, easy, and perfect. We strive to provide the smartest and most powerful solution, and we're grateful for your recognition. We're here to continue making your experience with Yooz exceptional!
Yooz review use software
Aspetti positivi:
Yooz is very well designed for its users, it is easy to use with a friendly and attractive interface. It also has several features that solve most of our problems.
Aspetti negativi:
At first I encountered some problems but with time it was resolved
Risposta di Yooz
7 mesi fa
Thanks for sharing your review, Lamine! It's great to hear that you find Yooz well-designed and user-friendly, with features that effectively address your needs. We appreciate your patience as we worked through initial issues, and we're glad they've been resolved over time. If you have any further feedback or questions, feel free to reach out!
My experience with yooz
Aspetti positivi:
This software is easy to use, I like its interface and customer support is excellent.
Aspetti negativi:
Very good software, but its user interface cannot be customized, which is a real shame.
Risposta di Yooz
7 mesi fa
Thank you for your feedback, Liliane! We're thrilled to hear that you find our software easy to use and appreciate our interface and customer support. We understand your desire for customizable user interfaces and will certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're here to support you in any way we can!
yooz
Commenti: like the process
Aspetti positivi:
ease of use makes my job easier and me more efficient
Aspetti negativi:
none found as of yet product works as it says
Easy to use, yooz review
Aspetti positivi:
Easy to use software. First of all it has a user-friendly interface, then it has a lot of reliable features and finally it has free trial which is favorablem. It is really cool this software
Aspetti negativi:
Software difficult to use for beginners although it has free version it is also cheap monthly. But it is still not bad
Risposta di Yooz
7 mesi fa
Thanks for sharing your thoughts, Assimi! It's great to hear that you find Yooz easy to use with its user-friendly interface and reliable features. We appreciate your feedback about the difficulty for beginners and will work on improving the onboarding experience. If you have any further questions or suggestions, feel free to let us know!
Unknown
Aspetti positivi:
On my end I just approve what has been pushed thru yooz from my shop. But it is very quick and easy to learn and very fast process.
Aspetti negativi:
At this time I do not have anything that I do not like about it.
Risposta di Yooz
7 mesi fa
Thanks for sharing your experience, Tonya! We're thrilled to hear that you find Yooz quick, easy to learn, and efficient for approving transactions from your shop. Your satisfaction is important to us. If you ever have any questions or suggestions in the future, feel free to reach out. We're here to help!
Yes to Yooz
Commenti: Whenever companies change systems, there is pushback. People like it the old way. Not me, Yooz works for my staff, department and agency and saves us so much time.
Aspetti positivi:
Easy to upload, sort and pay. All team members find it easy.
Aspetti negativi:
The invoices are really small when they are captured. A magnifier option would be great. I have to see specifics sometimes and it is hard to view
Risposta di Yooz
7 mesi fa
Thanks for your feedback, Cheryl! We're thrilled to hear that Yooz makes uploading, sorting, and paying invoices easy for your entire team. We'll definitely look into adding a magnifier option to enhance your viewing experience. It's fantastic to hear that Yooz has been such a time-saver for your staff, department, and agency. If you have any further suggestions or questions, feel free to let us know!
Yooz Integration
Commenti: "Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.
Aspetti positivi:
I consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.
Aspetti negativi:
I am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.
YOOZ AP Automation
Commenti: It has helped tremendously with our AP processing. I have been able to increase productivity and accuracy and save money by not having to hire additional personnel. The company is very customer oriented and helpful.
Aspetti positivi:
Customer support is great. The implementation process was easy and the staff was very accomodating. We had many issues during our implementation and they were patient and quick with changes. They offered options for ways to organize and set things up. It is most likely not the best AP automation software but the price point was great and did the trick for us. We have a very difficult ERP system to work with and they managed to integrate it very well. They also brought in a customer that used our same accounting software to explain to us how they integrated the program and went out of their way to make sure that we knew what we were getting. Whenever there was any issue, they called in someone to help right away.
Aspetti negativi:
Not always user intuitive but once you get the hang of the program, it is easy. In the beginning of the implementation, we were moved from person to person but once we settled in, it worked well.
Risposta di Yooz
6 anni fa
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Reach out any time for support, as Yooz is a very client-centric company. Be sure to check out our monthly webinar series, exclusively for our clients - The Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and answer questions. Thanks again for being an amazing client.
Yooz and Intacct
Commenti: We have had several different people help us during implementation. The first person did not seem to have a grasp on our needs. But we were handed off to [SENSITIVE CONTENT HIDDEN] who proved to be invaluable to us. She provided us with so much support that we are having trouble letting her go. Yooz should never let her go. She is spectacular. She was able to provide us solutions to 99% of our questions and issues.
Aspetti positivi:
The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.
Aspetti negativi:
We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features. We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.
Risposta di Yooz
4 anni fa
Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!
Overall a good software, there is a lot of automation and also the great OCR tool with a lot graphic
Aspetti positivi:
The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.
Aspetti negativi:
OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.
Risposta di Yooz
6 anni fa
Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier! Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have and share a few best practices to best leverage our platform. I will have someone from our support team contact you regarding the OCR issues you are having. If after the support team walks through some troubleshoot tips and your issue remains unresolved please contact me directly. My direct line is 469.334.4276. Thank you again for taking time to post a Yooz review on Capterra! Happy Yoozing!
For the most part I love using Yooz. They provide exactly customer service.
Aspetti positivi:
I like the idea of less paperwork. It saves space in filing and searching for the document if need be, is very easy to too.
Aspetti negativi:
It does take longer to post the invoices, but that out ways itself with the other functions that it provides like saving documents and searching for documents with very little information.
Risposta di Yooz
7 anni fa
Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way. We have found that several user issues/challenges (like delays due to CDK connector) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected]. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing! Melissa Hendrick, VP of Marketing
Great Up to Date/Moderm Software and Customer Support - Really puts AP Software into a new GEN
Commenti: Overall the team has been great and really worked with us to make customization happen. A++
Aspetti positivi:
Love the OCR/AI features of this software and the ease of import documents. When we enter invoices, about half of the items are already coded or recognized!
Aspetti negativi:
AP reporting could use some improvements and OCR some fine tweaking but overall no major complaints. Yooz has been great!
Its a nice software and pretty easy to use. there could be a lot of improvement in it.
Aspetti positivi:
The software is easy to use, the OCR works good, the capturing options including email and others work flawlessly most of the time
Aspetti negativi:
No reporting tools available, could be better if they separate invoice types like utilities so that one can track utility bills easily. Admin side or manager reports portal is missing.
Risposta di Yooz
7 anni fa
Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straightforward and simple to use, making your life easier! We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail him directly at [email protected]. Finally, with our new Yooz Insider webinar series, exclusively for Yooz clients is a great way to learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A - conducted monthly. We look forward to finding a solution.
good but limited
Aspetti positivi:
its usually pretty good at its informational scan and once the info is correct it works just like you want it to
Aspetti negativi:
it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.
Risposta di Yooz
6 anni fa
Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straight forward and simple to use, making your life easier! We¿re sorry to hear that has not been your experience. Please give us the opportunity to learn more about your specific issues as our platform leverages the latest AI and OCR learning technologies. I will have our COO reach out to you directly. You can also call our support line at 832.384.9669 option 2, or e-mail me directly at [email protected]. We look forward to finding a solution to the issue. Melissa Hendrick, VP of Marketing
User Friendly
Commenti: It has made my job nearly paperless and it is a major time saving tool for me.
Aspetti positivi:
I like that I am able to scan my invoices and don't have to keep paper invoices anymore. This makes it easier for me if I need to get copies of invoices once paid.
Aspetti negativi:
I don't like the fact that I can't change the company once it is scanned and I wish I could scan statements and W9's
Risposta di Yooz
7 anni fa
We sure do appreciate your review! Thanks for taking the time to post. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected]. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.
Why Yooz, don't snooz
Commenti: Makes account receivable more transparent
Aspetti positivi:
Really easy to use software that makes it easy to manage a pile of invoices that's received and signed for by deferent staff and departments and keeping track of who authorized the payments
Aspetti negativi:
I don't really have anything negative to say about the software - maybe the way you can communicate with the accounts - maybe a message text system - live - would have made it easier
Very enjoyable to use.
Aspetti positivi:
This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.
Aspetti negativi:
I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.
Risposta di Yooz
7 anni fa
We sure do appreciate your review! Thanks for taking the time to post. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. I'm sorry you've experienced sluggishness with our support team. Please reach out to me directly at [email protected] Also, We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing! Melissa Hendrick, VP of Marketing
Great Features and Easy to Use
Commenti: Overall great performance, easy to use and enjoyable.
Aspetti positivi:
Great software, easy to use! I use this every week for our company, and it is enjoyable to use each week!
Aspetti negativi:
There is nothing that I dislike about this software!