Humach

by Humach

0 reviews
Humach

Who Uses This Software?

Healthcare & Pharmaceutical Communication Services Retail & eCommerce Technology Financial Services Consumer Products, Service & Sharing

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price $75/month
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Humach
  • https://www.humach.com
  • Founded 2013

About Humach

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

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Humach Features

  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Call recording
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
Vendor has not completed this information.
  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
Vendor has not completed this information.
Vendor has not completed this information.