--- description: Scopri le funzionalità di Broadly, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Broadly - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione della reputazione online](/directory/30750/reputation-management/software) > [Broadly](/software/161326/broadly-reviews) # Broadly Canonical: https://www.capterra.it/software/161326/broadly-reviews Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/161326/broadly-reviews?page=2) > Broadly è una piattaforma che permette di generare recensioni che aiutano le imprese locali a ricevere recensioni online positive proteggendo al contempo la loro reputazione. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 336 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Broadly? Imprese locali. I settori includono: Servizi per animali, industria automobilistica, servizi aziendali e professionali, edilizia, odontoiatria e medicina, servizi per la casa, salute e bellezza e strutture ricettive. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 336 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Broadly - **Area geografica**: Oakland, USA ## Contesto commerciale - **Prezzo di partenza**: 249,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Analisi delle sensazioni - Analisi delle tendenze - Branding personalizzabile - CRM - Chat in tempo reale per i consumatori - Comunicazione multi-canale - Condivisione sui social - Creazione di report/analisi - Cronologia clienti - Dashboard - Gestione SEO - Gestione dei feedback - Gestione dei sondaggi - Gestione della campagna - Gestione della posta elettronica - Gestione delle risposte - Gestione di feedback negativi - Messaggistica via SMS - Monitoraggio delle revisioni - Notifica di revisione - Pagamenti tramite cellulare - Raccolta dati multi-canale - Rendicontazione e analisi statistiche - Richiesta di revisione - Sondaggi e feedback - Third-Party Integrations - Tracciamento delle interazioni ## Integrazioni (5 in totale) - Constant Contact - Mailchimp - QuickBooks Online Advanced - Shopify - Zapier ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica ## Categoria - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) ## Categorie correlate - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) - [Software di gestione pagamenti](https://www.capterra.it/directory/30232/payment-processing/software) - [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software) ## Alternative 1. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [SurveyMonkey](https://www.capterra.it/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.capterra.it/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Weave](https://www.capterra.it/software/141842/weave) — 4.3/5 (668 reviews) 5. [Jotform](https://www.capterra.it/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) ## Recensioni ### "Great for driving reviews\!" — 4.0/5 > **Jackie** | *25 ottobre 2022* | Agricoltura | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The ease it provides the customer to leave us a good review - and the way it "redirects" an occasional negative experience so that we can address it. > > **Inconvenienti**: The delivery of the website "chat bot" messages, the website "Contact Us" form or email via the website, and "text messages" that come from I dont know where - all coming in via the Broadly app. > > Overall very good. They are responsive to problems when I have one and (try to) work with my business software management program on integration glitches. ----- ### "Broadly Review Services" — 5.0/5 > **Shawna** | *25 ottobre 2022* | Servizi legali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like that this software can automatically send out the review requests and catch negative experiences, so they can be handled behind the scenes. I like most that we can use the software to text with out clients, and have multiple ways of communicating. I like that we can get google leads with the broadly app, so people can message us directly and help gain business. > > **Inconvenienti**: We chose to turn the live chat off of our website, for it slowed down our website speed. Also, when clients send pictures back to us in the text message they turn out very very blurry I wish they would come back clear. I wish we were able to hold templates in the app to just add onto chats, for we will use the service to remind clients about appointments, or hearings, etc. It would be easier to be able to save templates. > > Our experience with Broadly has been very well. We've obtained so many reviews to our business' that are positive. We're been able to have more direct communication with our clients via text. ----- ### "They will not cancel my account" — 1.0/5 > **pat** | *17 maggio 2025* | Organizzazione eventi | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: They would never call me back about my account just kept trying to take money on my credit card. > > **Inconvenienti**: I finally cancelled for them to CONTINUE trying to charge my card again as of today. > > Horrible experience. I ask them to call me - no call- finally after I have tried cancelling for the 10th time they call me.. I tell her PLEASE Cancel my account then they tried taking money out again today. ----- ### "The best thing you could ever do for your business" — 5.0/5 > **Brad** | *31 ottobre 2022* | Servizi alla persona e alla famiglia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The Broadly software makes customer experience management and review generation surprisingly easy. I challenge every new employee on their first day at my company to try and leave us a review and more than 80% of my employees simply can't do it without help. Broadly has made leaving a review incredibly easy while also creating a 1 stop shop for managing all of our interactive social media platforms. > > **Inconvenienti**: Using the software for multiple entities can be a bit frustrating at first, but Broadly has improved their app leaps and bounds already, and I know there is even more ease of use to come\! ----- ### "Great Product and Service" — 5.0/5 > **Carol** | *1 novembre 2022* | Salute, benessere e fitness | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: We have been using Broadly and we love the way we get our office reviews. It is simple, clear and is well set up. Our patients get the requests and a few reminders (the perfect amount not to few and not to many) and we gain insight into how we are doing. I also love the fact that we can get reviews on several platforms. > > **Inconvenienti**: What we like least is the fact that it is only for reviews. It is not a reminder system for the patients that they have upcoming appointments. It also would be nice if it would integrate to Eaglesoft and let the patient schedule their appointments on our open spaces. ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/161326/broadly-reviews?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/161326/broadly-reviews) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati