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Eventsquid
Cos'è Eventsquid?
Prezzi FORFETTARI PREVEDIBILI. Tutte le funzionalità in ogni momento. Eventi illimitati. Utenti illimitati. Nessuna commissione sulla carta di credito. Moderno e facile da usare per ospiti e partecipanti. Creazione di siti web, registrazione personalizzata, app mobile gratuita basata sul Web, valutazioni di sessioni e oratori, elaborazione dei pagamenti, gestione degli oratori/dell'agenda, layout dello spazio, CEU, ecc. Le opzioni di configurazione estremamente versatili di questa soluzione sono adatte a pressoché qualsiasi modello aziendale di eventi. Tra i più votati da Capterra.
Chi utilizza Eventsquid?
Organizzazioni che ospitano conferenze, corsi di formazione continua, fiere, incontri, campi sportivi, ecc.
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Eventsquid
Recensioni su Eventsquid
Alternative considerate:
Eventsquid has made creating and managing our events simple and fully digital.
Commenti: Increased our event registrations and the resources we need to dedicate to promoting and running the event. We've went fully digital by building agendas and uploading presentations that attendees can access.
Aspetti positivi:
Creating an event is easy. We host 2 live events each year and looking to grow that going forward. We can have an event site up in a few hours and if we have questions or interest in other ways to do things the knowledge base and support has been great.
Aspetti negativi:
Would really like integrations with Salesforce or Mailchimp to pull our users list directly into the system. While it doesn't take much time, we are constantly updating contacts in Salesforce so by syncing them it would make inviting attendees quicker. With Mailchimp, its our main communications tool, so being able to send via that with our standard branding could also improve our use. Finally, for online events we use Webex Event Center. We've done some testing with that, but it's a little "clunky" on how we have to set it up.
Risposta di Eventsquid
5 anni fa
Hi Ryan, Thanks for taking the time to share your thoughts! On integration, we have a REST API. An Eventsquid-Salesforce integration is never a one-size-fits-all, due to the complexities of Eventsquid and SF data structures. However, some clients have found success by building/contracting middleware that consumes our public API. This is currently the recommended solution. As for email, our internal email system will permit you to brand and dress your emails in a way that allows people to see that it's from you. I understand you may not be able to do a 1:1 formatting (yet...we have this on the horizon). If there is anything else we can assist with, please let us know! Michael
Alternative considerate:
Great event registration software at a reasonable price!
Commenti: This is our second year using Event Squid. FitnessFest Conference & Expo is a conference for fitness professionals. We have about four days and 8 "tracks/seminars or workshops" going on at once when we hold our events, not to mention an expo and a rather robust and sometimes complicated schedule and payment options. We have a very unique service and need a variety of things. FitnessFest entertained and researched several platforms before arriving at ES. I am a leery and picky person, and I can not tell you how thrilled I am at the decision we made to choose and to stick with ES! It does so many things that we are amazed with. Just coming off a Virtual event and now going into our second LIVE event with ES, we are very pleased we made the choice. In this ever changing world of technology, ES is constantly working to create more products and to improve systems. And perhaps top of our list of being pleased, is the customer service that [SENSITIVE CONTENT HIDDEN] in particular has given us, as a team. This has been a big learning curve for us and we appreciate [SENSITIVE CONTENT HIDDEN] taking the time to meet with our team (more than once or twice!) to answer questions and to explain things until we understood them.
Aspetti positivi:
EventSquid is very user-friendly. We are able to capture all the information needed from our attendees. Integration with Paypal was great for us to process payments quickly and easily. EventSquid has made our jobs much easier than in the past. The reports generation is a huge plus. We can see so much data across mulitple workshops without having to do it manually. It has helped us save so much time!
Aspetti negativi:
We feel we could have used a bit more training at the beginning to really utilize all the features of the software. We have a lot of complicated scenarios (mostly of our own doing) so we need to better understand how EventSquid can work best in those instances. Also sometimes certain actions feel redundant so might be good to be able to activate a function in multiple places. Lastly some things you have to push SAVE and somethings are autosaved. Would prefer autosave throughout the whole site.
It does what you need to do without the fluff
Commenti: Overall my experience has been great. I was able to accomplish what I wanted through the use of it and hope to be able to continue to do so.
Aspetti positivi:
What this platform is at it's core is that it get's you just what you need. Building the event for the second time went much easier than the first as you learn a lot and then can use more of it's functionality that you didn't know about. As I am about to go into my third event using Eventsquid, I will be using the in person check in that we haven't used and I am looking forward to seeing another feature at work. The support for issues was good and stuck with you until the issue was resolved.
Aspetti negativi:
Sometime the nuts and bolts aspect wasn't what we needed. If we could have customized the look of the website/phone view we would have done so. Sometime it took the help desk took a few times to get them to understand exactly what has going on and what we needed. The first day we launched registration the website went down. Unfortunately, that did show a vote of confidence in the program to my Executives which I have had to reassure that it was probably a one time deal. I could have used some extra training time after the first 6 months. It would be great to do a quick touch base with how things are going and the issues that we were having. Even 1-2 hours would be incredibly helpful without having to pay the additional money.
Alternative considerate:
Recommend Eventsquid
Commenti: Eventsquid has really helped us increase the professionalism of our events. From registration page look and feel to easier check-in to successfully hosting a virtual event with more than 200 people, 50 workshops, and 65 presenters, Eventsquid really does an excellent job in supporting the major needs of event planners. We appreciate their drive to constantly improve their product and the high level of customer care they provide. Overall, we're happy customers and plan to remain so for the foreseeable future.
Aspetti positivi:
Eventsquid has outshone our legacy, custom-made event software manager. I'm constantly uncovering new and different ways to utilize the software to our needs, and we really have no regrets about choosing Eventsquid as opposed to some of the other more expensive options that are available. The software makes it easy to see event revenue vs outstanding payments, it's easy to track and find registered users (and to pull every report possible from the system), and the communication center where you can send emails to attendees is easy to use. They are constantly working on updates to the software which is much appreciated, and the rollouts are generally really smooth. One of the more recent and helpful updates was to introduce the Virtual Event Organizer which was key in helping us to successfully and smoothly host a virtual weekend-long event for 200 people with more than 50 workshops and 65 presenters/panelists. Eventsquid's technology kept us from having to spend the money on updating our website to host the replays of these workshops, and we were thrilled with this addition to the software. More than the usability though, the customer support is bar none. We feel that we have a true partner in event management, which is rare for software companies (at least in our experience). The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.
Aspetti negativi:
The program is feature heavy which makes it a bit challenging to deploy due to the learning curve. However, once you get the hang of it, it's very easy to use. We seem to have higher than normal "pending" or "incomplete" registrations than we did with our legacy product, but it's unclear if that's from user error or software issues (we do hear from time to time that a user couldn't get past a certain screen, but when we go in to do it for them it works fine...so it's unclear). There are some outdated versions of some areas (the mobile version needs work), and we dislike the agenda selection process as it currently stands, but they are in the process of updating that which should make it easier on the user to select and create their itineraries. The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid. We also would love the ability to create vanity URLs so the URLs we distribute on social media are easily identifiable as Soaring Spirits programs (a common URL would be eventsquid.com/events/80543 or some other string of numbers). With the exception of the higher than normal pending attendees, everything in the list above are minor issues that can be improved upon - which they do regularly.
Alternative considerate:
You Can't Beat It The Service
Commenti: From the start I found the company great to work with. They are very hands on from the demo/sales side all the way through with them taking you through your "lessons" so you can learn the system. If there is a problem or if you have a question they are very responsive. They work with you on finding the answer you need or to help you work through a problem you may have.
Aspetti positivi:
I found once I learned how Eventsquid titles or "sees" things when building an event registration system and website it was easy to use. The initial set-up when you are first learning can be difficult as there is a lot of toggling between tabs especially if you are building customized questions an attendee needs to fill out. But I find this software to be easy to use not only from the attendee's perspective but also for the planner who has to build it. This is huge as I have worked with other registration systems where you almost need a background in coding to use.
Aspetti negativi:
I find some of the reporting to be basic and not as customizable as I need it to be especially when it comes to the accounting side of things. There are also limitations on what it can do if you choose to use this software as a website.
Hands down the best event registration software!
Commenti: I have to say it's been nothing but positive since the beginning, from the start we were greeted and introduced to Eventsquid by [SENSITIVE CONTENT HIDDEN] himself when we inquired about Eventsquid. The team they have at Eventsquid is incredible, their team responds right away, they are friendly, personable but still professional. I noticed a small error in the registration process and they called me right away to apologize and let me know they had put their team to fix the issue right away. I didn't even have to wait long for the fix to be applied and I was kept updated on the status from when they had their team working on it and to when it was fixed. Plus it is so easy to see the snapshot of your event to quickly glance at registration, to know when sessions are full, moving people from the waitlist to the session, and so much more.
Aspetti positivi:
There are so many features that EventSquid has, that I am still learning about today. It has everything you need to set up a successful event, from creating profiles, to profile specific custom questions, to having a website for your guests to access to sign up and learn more about your events. We used a different array of event registration for our largest event of the year and I have to say, it feels good to finally have everything in one spot and to have a registration simplified.
Aspetti negativi:
Compared to using more basic and very limited registration software, it took some time to learn how to set up an event with all of the features that they have. But that was a more personal understanding, as they provided training to help me grasp the idea better and their support team has answered my questions in as little as under an hour at times too!
Alternative considerate:
All in One Solution
Commenti: We have had a great experience with EventSquid. We have recommended the platform to our sister regions who now use it and to others that put on events.
Aspetti positivi:
Creating a simple event structure is very easy. I enjoy the fact that I do not have to pay ala carte for features and this platform is an all in one solution.
Aspetti negativi:
There is a bit of a learning curve in the beginning and multifaceted events don't always work perfectly. It also does not integrate with other services like ExpoBadge.
Risposta di Eventsquid
2 anni fa
Hi Michael, we appreciate your feedback! We do integrate with ExpoPass for badges (along with other services). Let's jump on a call so I can let you know how!
Alternative considerate:
Centennial Conferences
Aspetti positivi:
Easy to use and build different paths for registrants.
Aspetti negativi:
The reports show both the item and the cost which means Excel clean up for us.
Alternative considerate:
Terrific Virtual Event Management Software with Exceptional Customer Service
Commenti: Eventsquid enabled us to successfully and efficiently run our very first online virtual summit. The feedback from our participants was overwhelmingly positive (both the for the event itself and their interaction with Eventsquid). For me, the most impressive aspect of Eventsquid is their customer service. Yes, the product is fantastic, but due to their highly responsive customer service team, I have become a raving fan. Can't wait to manage our next big event with Eventsquid!
Aspetti positivi:
Pretty much everything: Very strong feature set, intuitive UI, really nice analytics suite, ability to link registrant payments w/Stripe, a single fee (to us) per 1000 registrants (they do not take a cut of each registrant which is nice), a robust event management tool set, wonderful customer service (a massive differentiator that has turned me into a raving fan).
Aspetti negativi:
There's a few little things in the UI that could enhance the experience (e.g. ensure hitting "refresh" on a page doesn't take you back to the main page). More knowledge base articles/videos. Otherwise, they've built a really effective event management tool.
Alternative considerate:
Eventsquid is great for management all types of events
Commenti: Eventsquid has been a lifesaver for our organization. We formerly had significant issues making sure people could register seamlessly for our conferences. Eventsquid has allowed us to not only create event registration sites that are easy to navigate but it has also given us reporting and statistics that we didn't have previously. Eventsquid was extremely helpful onboarding us and making accommodations for our complex event scenarios and hosts.
Aspetti positivi:
Low Cost Excellent Customer Support - Eventsquid Team is a true Partner Flexible Registration Options Support for Complex Attendee Types Support for Sponsors and Exhibitors Support for CEUs and Credit Hour attendee recording Stripe integration
Aspetti negativi:
Ability to import sessions does not exist but is something that is supposedly in the works
Alternative considerate:
Eventsquid Review
Commenti: The people at Eventsquid are very easy to connect with and obtain assistance. The product itself is worth the investment for all of the available options it provides.
Aspetti positivi:
Eventsquid provided the most features and options for the price than other companies we reviewed
Aspetti negativi:
Learning the various features and options was a little more time-consuming than some that were turn-key. A more user-friendly version with an easier 'look' about it would improve functionality.
The software is a oak tree of functionality. Each branch is a site feature to maximize efficiency
Aspetti positivi:
The Software gives my business a professional web presence that is well developed and highly functional. The software team is constantly updating the system to reflect more efficient ways to organize and adapt to any business model. The software is so advanced that it coordinates aspects of your business that I had previously never considered. Due to the systematic approach to organizational profiling, my business has been given an "exoskeleton" from the software that has significantly restructured and streamlined my business model to become much more effective at producing confirmed pay registrants. The software allows for customized data entry options for specific business needs. All variables have been effectively managed by the software on a platform that is accessible at your fingertips on any mobile device. The software is highly effective at offering customers and clientele a safe, quick, and efficient way to pay for products and services offered. The support team will email you within the same business day if there is a question or concern about any aspect of the software. The software will auto populate accounting reports, customer activity reports, and even parking passes. The software offers customizable color schemes to enhance aspects of the visual presentation of products and site features. The software provides you with a blueprint to follow or adopt that expands your own understanding of the inner workings of true business transactions. Eventsquid.
Aspetti negativi:
The software could be mastered by potentially offering web domain creation link. Website hosting would be an additional feature that could be linked to as well.
Alternative considerate:
We just finished our first year and signed up for year 2!
Commenti: We processed over 1500 registrations with very little complaints and system issues.
Aspetti positivi:
The easily customizable forms, ability to quickly contact registrants, payment processing, dashboards, reports, and pricing are all great features of Eventsquid
Aspetti negativi:
I would like to be able to pull a report to look at a year's worth of data. We would like an opening for item, when selecting the type of event. We noticed that it doesn't appear that you can add sponsorships with an event.
Top notch event management software at a great price
Commenti: Streamlined event management software and user-experience from design, registration and scheduling, was top notch. I don't think we could have found any other product that met all of our needs, and beyond, at this price. Eventsquid staff were very helpful and timely in training us on the software, which was fairly easy, as well as answering our questions as they came up. Our members liked the system as a user and had no complaints!
Aspetti positivi:
Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.
Aspetti negativi:
We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own. Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.
Good Functionality for Reasonable Investment
Commenti: The system is very comprehensive. Customer Service is excellent, knowledgable and guides you through the best way to implement your specific workflows. We are very pleased with the company's responsiveness to our needs and we continue to renew due this support and the quality of the software.
Aspetti positivi:
We use Eventsquid for managing our large and mid-size conferences plus all our virtual professional learning sessions. The initial implementation (content, registration, notifications, reporting) was logical and easy to set up by non-technical staff. Events can be cloned making the setup of new events much faster. The ability to do group registrations, customize the registration forms, track participants by session, and manage the financials is excellent. We used Stripe CC and Purchase Orders for payment. Next we will add check in and out and the new Professional Learning module features as this will allow our workflow tasks to stay within Eventsquid (Certificates, Virtual session attendance, etc.). The system is very comprehensive and has everything we need to run our events, plus more.
Aspetti negativi:
Some great features are not always apparent and can be overlooked during the setup process, e.g, linkage of an action triggering an action in another section.
Eventsquid Software Perfect For Our Association
Commenti: The Eventsquid platform and team are wonderful to work with. The customer support was wonderful and the team implemented features based on feed-back.
Aspetti positivi:
Eventsquid is an easy-to-use platform. The registration features is one we liked most about this platform. As an association with multiple member levels and many options available during registration including early-bird discounts, etc. The Eventsquid platform allowed us to create this options in an form that was easy for a user to understand and navigate. The price tier feature allowed us to set a price increase on a certain date and it automatically changed. During the pandemic the platform also allowed us to include health safety protocol guidelines and "ready-to-attend" options during the registration process.
Aspetti negativi:
The process on users receiving their login information when misplaced or forgotten.
Mission Success with EventSquid!!
Commenti: We had previously used another well known registration site for all of our launch events. Several reasons we were looking for another software registration site include (but not limited to): not allowing for 'back door' registrations (security), providing SMS texting capability and setting the # of guest allowances per individual email address to name a few. EventSquid software provided us with ALL of our requirements and numerous other capabilities that enabled us to save numerous labor hours each mission by 1) reducing registrants questions due to the capability to upload documents (providing guests with FAQ's and detailed agendas) and 2) being able to provide all inclusive attendee reports to our customers. EventSquid's focus on customer service exceeds all expectations; we only wish we found them years ago!
Aspetti positivi:
Too many to list, our top 4 are: CUSTOMER SERVICE, software is very intuitive, invitation list functionality and the Communication Dashboard!
Aspetti negativi:
Lacks an 'Admin Registration' feature to by-pass the specific parameters of the event.
Risposta di Eventsquid
8 anni fa
In the dashboard, you can bypass front-end registration and configure an attendee's registration any way you wish!
Great event management software!
Aspetti positivi:
I love their customer service! They have been incredibly responsive with and have gone out of their way to try and add on elements that would make our lives easier!
Aspetti negativi:
I feel like the core of the product it is geared towards sporting event registrations, but the team has been really proactive about helping implement changes that are more beneficial to our use!
Risposta di Eventsquid
7 anni fa
Thanks for your feedback, Lauren! We have been evolving the platform since 2015 to better serve the corporate/assn/education /non-profit markets and will continue to do so to the exclusion of our sports and hobby vertical markets. The bulk of the features launched in the past year have been solely for these markets. Our focus is 100% dedicated to these markets so please continue to expect the most from us!
Best event management software and GREAT price!
Commenti: EventSquid helped bring our Conference management and website appearance into the current times! Our old site looked old and outdated and did not have the agenda and room management options. Or the "click n buy" space options. So much easier to manage, set up and deal with from beginning to end.
Aspetti positivi:
The ease of setting up the event - from registration to speakers to sponsors/exhibitors to page appearance. The App is included in the price and is a great addition for our attendees. The customer service and technical support is STELLAR!
Aspetti negativi:
Wish it had onsite badge printing option available.
Risposta di Eventsquid
6 anni fa
Hi Cynthia, Thank you for your comments. We are working on an on-site badge printing option right now! Stay tuned!
We love Eventsquid
Commenti:
We have worked with Eventsquid since 2018. Once you set up an event, it's super easy to set up future events onwards as you learn quickly what to do.
The email and phone support was very good so we didn't have to wait long for a follow up email when we had a question on how to do something we had not done before.
Aspetti positivi:
The customer service ease of use data and metrics
Aspetti negativi:
Wish there was more customization on event's page.
Happier Atteedees
Commenti: The use of Eventsquid reduced our workload of responding to attendee questions by at least 80%.
Aspetti positivi:
Our 800 attendees expressed their great delight in the ease of using Eventsquid to sign up for our annual training events. Attendes appreciated the on site features like access to their agenda and site maps during the event. Pre-registration and on site registration for our event team was exponentially improved from our former in house web site platform.
Aspetti negativi:
Fairly steep learning curve to get started. A few administrator tools need more development.
Lisa Monchunski Operation for AXS
Commenti: I find Event Squid extremely easy to use and reporting has been more detailed. I use the system on a daily basis for all our event needs .
Aspetti positivi:
Easy use.
Aspetti negativi:
I dont have any issues.
Great overall experience!
Commenti: EXCELLENT! I highly recommend the Eventsquid platform and know that the white glove experience we received from their staff will be felt with any client they work with.
Aspetti positivi:
Our company offering a cloud-native solution ourselves we found the Eventsquid platform to intuitive and easy to set up and manage events of all sizes. We came with an urgent need to have something stood up and an event created and ready for registrations within a week, and their staff really delivered!!! Not only did the application get set up, but their staff ensured we had everything needed to make the event a success, followed up with us before, during, and after the event to provide assistance. What a great company!
Aspetti negativi:
None. After our first event, we did have some enhancement suggestions and their staff eagerly listened and provided feedback to us on their plans moving forward.
EventSquid is very useful and affordable.
Commenti: Very good.
Aspetti positivi:
I am not usually very technically savvy, but I found this software to be pretty easy to learn and to maintain event sites with minimal input and professional looking. It was also within our nonprofit's budget.
Aspetti negativi:
Perhaps being able to customize fonts and logo sizes a bit more.
Great Event Management App at a Great Price
Commenti: We have used just about every major event app out there on behalf of clients, when it comes time to choosing our own, we come back to EventSquid each and every time.
Aspetti positivi:
I liked overall the full feature set at a great price - from a company that fully supports the product from right here in the US with immediate and excellent response.
Aspetti negativi:
Sometimes the full feature set is so powerful that the UI is overwhelming. This is easily fixed once one is trained in using it, but it's not dead simple immediately.