MailClark

MailClark

da MailClark

Chi utilizza MailClark?

Customer Support, Marketing & Sales, Recruitment, Project Management.

Cos'è MailClark?

Bring the power of a shared inbox within Slack or Microsoft Teams to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.

Dettagli su MailClark

MailClark

https://mailclark.ai

Fondata nel 2015

Panoramica dei prezzi di MailClark

MailClark è disponibile a partire da 5,00 USD/mese. MailClark non dispone di un piano gratuito e non offre una versione di prova gratuita. Qui sotto maggiori informazioni sui prezzi di MailClark.

Prezzo di partenza

5,00 USD/mese

Dettagli sul prezzo

Yearly Plan: $5/active user/month Monthly Plan: $7/active user/month

Versione gratuita

No

Prova gratuita

No

Implementazione

Installazione eseguita - Mac

Cloud, SaaS, Web

Installazione eseguita - Windows

Dispositivi mobili - iOS nativo

Dispositivi mobili - Android nativo

Formazione

Di persona

Live Online

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di MailClark

Programmi per gestire email
Archiviazione e conservazione
Blocco spam
Caselle di posta condivise
Elenco elementi consentiti/non consentiti
Gestione delle code
Gestione delle firme
Gestione delle risposte
Monitoraggio delle e-mail
Recupero dati
Ricerca del percorso migliore
Risposte predefinite

Recensioni su MailClark

Stai visualizzando 5 di 18 recensioni

Nel complesso
4.9/5
Facilità d'uso
4.6/5
Servizio clienti
4.9/5
Caratteristiche
4.4/5
Rapporto qualità-prezzo
4.8/5
Andy R.
Executive Producer/Audio-Visual Alchemist
Produzione di media
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Data della recensione: 14/3/2018

"Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox."

Vantaggi: I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.)

Inconvenienti: I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome.

Risposta del fornitore

da MailClark il giorno 20/3/2018

Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :)

  • Fonte della recensione 
  • Data della recensione: 14/3/2018
Paul A.
CEO
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 7/9/2017

"One of the best Customer Service I've seen online, and boy have I tried a lot of services ! "

Commenti: No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack.

Vantaggi: Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts.

Inconvenienti: I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer.

Risposta del fornitore

da MailClark il giorno 19/9/2017

Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for?
Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email).

  • Fonte della recensione 
  • Data della recensione: 7/9/2017
Franz-robert V.
Lead ux, senior dev
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 31/8/2017

"It just works, and it keeps getting better "

Commenti: All communications in one channel : slack!

Vantaggi: I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so.

Inconvenienti: Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request)

Risposta del fornitore

da MailClark il giorno 19/9/2017

Hey Franz, thank you from the whole team!

About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier.

Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered.

Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action.

  • Fonte della recensione 
  • Data della recensione: 31/8/2017
Phil D.
CEO
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    3/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 3/9/2017

"Great slack app"

Commenti: Emails in one place

Vantaggi: Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead.

Risposta del fornitore

da MailClark il giorno 19/9/2017

Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help!

  • Fonte della recensione 
  • Data della recensione: 3/9/2017
Jason F.
Director of Business Development
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 2/9/2017

"Great addition to our Slack team"

Commenti: Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location.

Vantaggi: It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well.

Inconvenienti: Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about.

Risposta del fornitore

da MailClark il giorno 19/9/2017

Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review!

  • Fonte della recensione 
  • Data della recensione: 2/9/2017