Cos'è MailClark?

Bring the power of a shared inbox within Slack or Microsoft Teams to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.

Chi utilizza MailClark?

Customer Support, Marketing & Sales, Recruitment, Project Management.

Dove si può implementare MailClark?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)

Informazioni sul fornitore

  • MailClark
  • Sede: Lyon, Francia
  • Fondata nel 2015
  • Chat

Disponibilità per Paese

Australia, Brasile, Canada, Cina, Francia e altri 6

Lingue

inglese

Informazioni sul fornitore

  • MailClark
  • Sede: Lyon, Francia
  • Fondata nel 2015
  • Chat

Disponibilità per Paese

Australia, Brasile, Canada, Cina, Francia e altri 6

Lingue

inglese

Video e immagini di MailClark

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Confronta il prezzo di MailClark con prodotti simili

MailClark

5,00 USD/mese
Versione gratuita
Prova gratuita
19,00 USD/mese
Versione gratuita
Prova gratuita
N/D
Versione gratuita
Prova gratuita
15,00 USD/mese
Versione gratuita
Prova gratuita

Caratteristiche di MailClark

  • Archiviazione e conservazione
  • Caselle di posta condivise
  • Gestione delle risposte

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Recensioni su MailClark

Punteggio medio

Nel complesso
4,9
Facilità d'uso
4,6
Servizio clienti
4,9
Caratteristiche
4,4
Rapporto qualità-prezzo
4,8

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
89%
4
11%
Andy R.
Andy R.
Executive Producer/Audio-Visual Alchemist (USA)
Utente LinkedIn Verificato
Produzione di media
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox.

5 4 anni fa

Aspetti positivi:

I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.)

Aspetti negativi:

I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome.

Risposta di MailClark

4 anni fa

Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :)

Paul A.
Paul A.
CEO (Francia)
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

One of the best Customer Service I've seen online, and boy have I tried a lot of services !

5 5 anni fa

Commenti: No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack.

Aspetti positivi:

Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts.

Aspetti negativi:

I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer.

Risposta di MailClark

5 anni fa

Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for? Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email).

Phil D.
CEO (Australia)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great slack app

5 5 anni fa

Commenti: Emails in one place

Aspetti positivi:

Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead.

Risposta di MailClark

5 anni fa

Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help!

Franz-robert V.
Lead ux, senior dev (Paesi Bassi)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

It just works, and it keeps getting better

5 5 anni fa

Commenti: All communications in one channel : slack!

Aspetti positivi:

I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so.

Aspetti negativi:

Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request)

Risposta di MailClark

5 anni fa

Hey Franz, thank you from the whole team! About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier. Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered. Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action.

Jason F.
Director of Business Development (Albania)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great addition to our Slack team

5 5 anni fa

Commenti: Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location.

Aspetti positivi:

It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well.

Aspetti negativi:

Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about.

Risposta di MailClark

5 anni fa

Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review!