Chi utilizza questo software?
Team con esigenze di comunicazione e collaborazione interattive. Utenti che desiderano migrare da Slack. Aziende di ogni dimensione che necessitano di una piattaforma di collaborazione e messaggistica espandibile.
Valutazioni medie
86 recensioni- Nel complesso 4.4 / 5
- Facilità d'uso 4.3 / 5
- Servizio clienti 4.1 / 5
- Caratteristiche 4.2 / 5
- Rapporto qualità-prezzo 4.4 / 5
Dettagli del prodotto
- Prezzo di partenza 3,00 USD/mese
- Versione gratuita Sì
- Prova gratuita Sì
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Implementazione
Installazione eseguita - Mac
Cloud, SaaS, Web
Installazione eseguita - Windows
Dispositivi mobili - iOS nativo
Dispositivi mobili - Android nativo
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Formazione
Live Online
Webinar
Documentazione
-
Assistenza
Assistenza diretta 24 ore su 24
Orario lavorativo
Online
Dettagli del fornitore
- Rocket.Chat
- https://rocket.chat
- Fondata nel 2016
Informazioni su Rocket.Chat
Rocket.Chat è una piattaforma di social network per la collaborazione aziendale e di gruppo che offre un ambiente di chat sicuro per comunicare in tempo reale su Web, desktop o mobile. Questa piattaforma è una chat di gruppo open source che offre a ogni organizzazione la libertà di controllare e centralizzare le proprie comunicazioni con clienti interni o esterni scegliendo dove ospitare in modo sicuro i propri dati e optando per un'interfaccia completamente personalizzabile con una gamma illimitata di plugin, temi e integrazioni.
Caratteristiche di Rocket.Chat
- Brainstorming
- Controllo della versione
- Forum di discussione
- Gestione contatti
- Gestione dei calendari
- Gestione dei contenuti
- Gestione dei progetti
- Gestione delle attività
- Gestione di documenti
- Modifica in tempo reale
- Videoconferenze
- Branding personalizzabile
- Chat proattiva
- Condivisione dello schermo
- Integrazione di terzi
- Modulo offline
- Monitoraggio degli utenti di siti web
- Profilazione geografica (geotargeting)
- Risposte predefinite
- Trasferimento/Instradamento
Prodotti di successo
Le recensioni più dettagliate su Rocket.Chat
My 6 months with Rocket Chat
Data della recensione: 24/9/2019
Aditya A.
Commenti: Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need.
Vantaggi:
1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands.
2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications.
3. Slack like user interface , which my team can instantly connect to.
Inconvenienti:
1. The Quote a message, can be improved, it is visually not very clear.
2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times.
3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front.
Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use.
Risposta del fornitore
da Rocket.Chat il giorno 30/9/2019
Hi Aditya, our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on [email protected]?
thanks for your feedback!
Excellent Open Source Chat Solution with Many Integrations
Data della recensione: 29/8/2019
Nick T.
Commenti: Overall, Rocket.Chat provides all of the chat solutions I am looking for. Public channels, private channels, private messaging, Webhooks and integrations, including SMS and a website chat widget. Setup is incredibly easy using Docker or Ubuntu Snap.
Vantaggi: It's open source, easy to deploy and customize. It allows for easy integrations using Webhooks, with Twilio's API, and has a live chat widget for your website.
Inconvenienti: There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan.
Risposta del fornitore
da Rocket.Chat il giorno 30/9/2019
Dear Nick,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
A great, free Slack replacement
Data della recensione: 4/12/2019
Gavin O.
Commenti: Cross-country communications have been simplified and we've been able to move from Slack to Rocket.chat with very little learning curve for our users. While gaining an unlimited amount of messages being saved, nearly unlimited storage space, and still keeping a familiar appearance, we've been able to implement SSO and created a number of custom data integrations with our ticketing system.
Vantaggi: OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low.
Inconvenienti: The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones.
Risposta del fornitore
da Rocket.Chat il giorno 6/1/2020
Hi Gavin,
Your helpful comment are much appreciated,and your feedback will help us to continually improve our platform.
Thank you very much!
Love for in company communication
Data della recensione: 10/12/2019
Faraan Q.
Commenti: To summarize, makes communicating within company very easy. Love ability to create groups, send a variety of message formats, and chat history logging.
Vantaggi: Number one thing -> love the fact that it keeps all logs of chats saved. Very easy to message code snippets or images or any sort of file to coworkers.
Inconvenienti: Haven't found anything I disliked about rocketchat yet. It is quite a big upgrade over our last messaging tool (skype).
Risposta del fornitore
da Rocket.Chat il giorno 6/1/2020
Dear Faraan,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
Remarkably Good!
Data della recensione: 3/10/2019
Bob A.
Commenti: Rocket Chat allows our widely distributed development and management teams to work almost as if we were in the same location. The ability to add third-parties to meetings ad-hoc gives us a completely integrated solution. We are very satisfied!
Vantaggi: The feature set is very strong. It allows our distributed teams to work much more tightly together. For our developers, the voice and screen-sharing allow widely separated coders to pair-program as if they were in the same room. The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.
Inconvenienti: Most complaints center around the various quirks of the Jitsi subsystem, and related usability issues. For example, the only calling choice offered is "Video Chat". All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found. Every time, with every call. It gets tedious. This is a great example of a very small thing gradually becoming a significant usability issue. Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.
Risposta del fornitore
da Rocket.Chat il giorno 9/10/2019
Hi Bob,
Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!