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Chi utilizza questo software?
Fotografi professionisti, web designer, fiorai, organizzatori di matrimoni, truccatori, organizzatori di eventi, DJ, catering, designer d'interni, stilisti, graphic designer.
Valutazioni medie
202 recensioni- Nel complesso 4.8 / 5
- Facilità d'uso 4.7 / 5
- Servizio clienti 4.8 / 5
- Caratteristiche 4.6 / 5
- Rapporto qualità-prezzo 4.7 / 5
Dettagli del prodotto
- Prezzo di partenza 40,00 USD/mese
- Versione gratuita No
- Prova gratuita Sì
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Implementazione
Cloud, SaaS, Web
Dispositivi mobili - iOS nativo
Dispositivi mobili - Android nativo
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Formazione
Live Online
Webinar
Documentazione
-
Assistenza
Orario lavorativo
Online
Dettagli del fornitore
- HoneyBook
- https://www.honeybook.com/
- Fondata nel 2013
Caratteristiche di HoneyBook
- Acquisti
- CRM
- Controllo ore e spese
- Fatturazione e contabilizzazione
- Gestione degli ordini
- Gestione dei fornitori
- Gestione dei progetti
- Gestione del marketing
- Gestione del personale
- Gestione dell'inventario
- Gestione della formazione
- Gestione finanziaria
- Parametri prestazionali
- Programmazione
- Calcolatore delle tasse
- Database contatti
- Elaborazione di pagamenti
- Fatturazione dei progetti
- Fatturazione di spese impreviste
- Fatturazione online
- Fatturazione per ore
- Fatture personalizzabili
- Fatture ricorrenti e abbonamenti
- Gestione solleciti
- Pagamenti online
- Pagamenti tramite cellulare
- Portale di fatturazione
- Sistema multi-valuta
- Accesso da dispositivi mobili
- Archiviazione di documenti
- Email Marketing
- Gestione del territorio
- Gestione delle attività
- Integrazione dell'automazione del marketing
- Integrazione della chat interna
- Integrazione di social media
- Lead Scoring
- Preventivi/Proposte
- Segmentazione
- Sistema di calendari e promemoria
- Analisi del servizio al cliente
- Catalogazione / Categorizzazione
- Controllo delle risposte via e-mail
- Gestione delle conoscenze
- Live Chat
- Monitoraggio dell'assistenza clienti
- Parametri prestazionali
- Portale self-service
- Ricerca
- Archiviazione di documenti
- Formulazione di previsioni
- Gestione del territorio
- Gestione delle attività
- Integrazione dell'automazione del marketing
- Integrazione di social media
- Lead Scoring
- Live Chat
- Preventivi/Proposte
- Scansione di biglietti da visita/badge
- Segmentazione
- Sistema di calendari e promemoria
- Controllo ore e spese
- Diagramma di Gantt
- Gestione del portafoglio
- Gestione delle risorse
- Gestione di idee
- Gestione finanziaria
- Metodologie agili
- Metodologie tradizionali
- Modelli personalizzabili
- Monitoraggio dei costi di completamento
- Monitoraggio di attività e progressi
- Portale clienti
- Strumenti collaborativi
- Tabella del metodo Kanban
- Appalti pubblici
- Contratti di specializzazione
- Controllo della versione
- Firma elettronica
- Gestione del ciclo di vita dei contratti
- Gestione del flusso di lavoro
- Interfaccia acquirenti (fornitori)
- Lato vendite (clienti)
- Modelli precompilati
- Monitoraggio dei progressi
- Monitoraggio della conformità
- Ricerca del testo completo
- Acquisizione della firma
- Compatibile con Bitcoin
- Fatturazione ricorrente
- Gestione dei buoni regalo
- Integrazione di servizi per l'elaborazione dei pagamenti
- Pagamenti online
- Pagamenti tramite cellulare
- Stampa di ricevute
- Supporto per la carta di credito
- Transazioni con assegni ACH
- Transazioni tramite POS
- Analisi ad hoc
- Analisi predittiva
- Analisi qualitativo
- Analisi quantitativa
- Consolidamento / Incorporazione
- Creazione di schede di valutazione
- Dashboard
- Indicatori chiave di performance (KPI)
- Pianificazione e previsione delle spese
- Pianificazione strategica
- Report ad hoc
- Collaborazione
- Controllo della versione
- Firma elettronica
- Gestione contatti
- Gestione del flusso di lavoro
- Gestione della knowledge base
- Gestione delle pipeline
- Gestione delle richieste d'offerta
- Gestione di documenti
- Libreria di contenuti
- Modelli
- Tracciamento dell'audit
- Accesso da dispositivi mobili
- Appuntamenti ricorrenti
- Banca dati cliente
- Gestione delle prenotazioni di camere
- Pagamenti online
- Pianificazione automatica
- Pianificazione di gruppi
- Prenotazioni online
- Promemoria appuntamenti
- Sincronizzazione dei calendari
- Sistema multi-locale
Prodotti di successo
Le recensioni più dettagliate su HoneyBook
The Best CRM Software EVER!!!
Data della recensione: 4/12/2019
Cori S.
Commenti: I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.
Vantaggi: I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.
Inconvenienti: The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
HoneyBook is amazing!
Data della recensione: 4/11/2019
Abigail G.
Commenti: It’s been great!! Any time I’ve had an issue it’s been resolved quickly. I do find that asking a question in the group & getting a personal email is rather annoying. I specifically ask in Facebook for a reason - so when I get an email I usually don’t see it right away whereas I’m looking for a notification or other users experiences.
Vantaggi: User friendly for both myself and my clients, ease of set up (love that they do most of the upload work & it’s easily changeable!), the community it’s created, & the “opportunities” section.
Inconvenienti:
1. I wish there was more internal automation, like the workflow applied just sent out the emails and not prompted me to act.
2. While “linked” with Calendly, it’s not linked in the correct way. I wish when someone signed up for a slot in Calendly, it could generate an automatic proposal that I could look over before sending, or sent automatically. When adding my “Calendly link” to a honeybook email, the link always fails. I don’t use Calendly enough to have this be a major issue, just a nuisance.
3. More flexibility in personal branding & branding the contact form. I don’t currently use the form on my site because of this.
Risposta del fornitore
da HoneyBook il giorno 15/11/2019
Thank you for being a member Abigail! I know you will be excited about some upcoming functionality we'll be releasing in early 2020! I'll be sure to share your feedback with the product team.
The Best Client Management Resource-- goes beyond normal software
Data della recensione: 20/9/2019
Christina S.
Commenti: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Vantaggi: I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Inconvenienti: It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Risposta del fornitore
da HoneyBook il giorno 23/9/2019
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
From Employee to Business Owner Honeybook has been by my Side
Data della recensione: 26/7/2019
Casey C.
Commenti: Overall, Honeybook saves us so much time and allows my business to be operated with only 2 full time employees. If I were to try and run this business on my own, without Honeybook, I would not be able to give my clients the attention to detail and quick response time they deserve.
Vantaggi: There is a very small learning curve using Honeybook. When I convinced my previous employer to purchase Honeybook, I realized how very quick and easy it was to integrate into the company. Now, as a business owner, my employees can utilize Honeybook as well and our company can have full transparency on where we are at with each client.
Inconvenienti: I really wish that Batch Emailing had more options. We often need to send specific batch emails to our clients dependednt on which stage they are at on our timeline. Only having the options to hand select each client to send the batch emails to or to send them to our entire client list is an inefficient use of our time and thus we find no use for this tool that has so much potential to be so valuable to our business.
Level up
Data della recensione: 19/7/2019
Flossie O.
Commenti: It’s saved me so much time organizing client data, bookkeeping, payment processing and contracts. Their helpful reminders to keep things from falling through the cracks and maintaining my brand appearance when working with clients.
Vantaggi: When singing up with Honeybook they took my exhausting contracts, forms, questionnaires and placed them into their system. This saved me so much time switching from DIY client management to this online resource.
Inconvenienti: When responding to an email through the software, it makes a new email. Some clients have more questions and I’d like a way to organize with in a project the emails.