Who Uses This Software?

Retail chains, hotels, PR agencies, marketing teams, security teams, news outlets, business intelligence units and financial organizations.

Average Ratings

10 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Echosec
  • https://www.echosec.net/
  • Founded 2014

About Echosec

Echosec is an industry leading data aggregation platform, mapping online content from over 15 networks such as social media, news, and blogs. Echosec analyzes and monitors real-time open source data for brand protection, event monitoring, executive protection, retail and hospitality. Echosec uses machine learning to filter billions of posts with keyword detection and image recognition and delivers priority alerts to your team.

Echosec Features

  • Case Management
  • Domain Monitoring
  • Investigation Management
  • Marketplace Monitoring
  • Mobile App Monitoring
  • Paid Search Monitoring
  • Prioritization
  • Social Media Monitoring
  • Data Extraction
  • Data Visualization
  • Fraud Detection
  • Linked Data Management
  • Machine Learning
  • Predictive Modeling
  • Semantic Search
  • Statistical Analysis
  • Text Mining
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Echosec Most Helpful Reviews

I used Echosec's technology to compare a client with a competitor. Astounding additional insights!

Translate with Google Reviewed on 11/21/2017
Sophie Peachey
Collaborative Business Development
Iotic Labs
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This is a product which opens doors for discussions with other companies for me. Iotic Labs has a piece of middleware which forms part of a solution - providing secure interoperability - so the ability to connect with companies like Echosec is important to us as we have complementary capabilities. Any time that I am in discussion with a client and the conversation turns to accessing more diverse sources of information, I have the comfort of knowing that I can direct people to Echosec for a source of data that the client was perhaps not expecting. I'm aware that this tool could be generic, cutting across multiple sectors and situations. Therefore, in time, it will probably have different flavours for different uses. I was not aware at the time that all I would really use was the export tool to review emerging data over time. If this particular use becomes prevalent, then I expect that Echosec will create an interface that does just this, possibly with some analytics added to support this type of use. In a way I am not criticising, therefore - only saying that I am aware that there will be many more features and functionality added to this over time which will make my specific use of the product easier and enriched. Right now, however, it is perfectly functional.

Pros: I was able to run comparisons on a daily basis to build up a picture over time as to how people were responding to their interactions with my client and their direct competitor. The most useful insights were actually about the different times of day that people were interacting with my client compared with the competitor. We were not expecting that at all. The ability to download and store this level of detail for analysis over time was extremely useful and very easy to use, and the ability to limit the output by location gave us great accuracy. The software is logical to use, and I can see the value of its use across multiple use cases.

Fantastic tool for investigators and researchers

Translate with Google Reviewed on 8/8/2018
Tony Bennett.msc
Director
OPSIMATHY LTD
Security & Investigations, Self Employed
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Echosec has always worked well for me I have used the product during investigations while I was a police officer and now demonstrate it every time I conduct my OSINT training presentations. Interestingly for some reason a couple of years back I was lecturing in Australia when the product failed to work for me, after some research we put this down to the configuration of the local WIFI.

Pros: I present Echosec during my training sessions as a great example of a simple tool to investigate social media posts. Echosec works easily with any of my favorite browsers and I can use it both on Windows and Apple Mac computers. Its ease of use and simple configuration options make it a perfect tool.

Cons: I have found the login process previously a little confusing particularly during the period from older products to the latest version. As a trainer the old free app version giving Twitter and Flicker social media information was of particular use as I could get my delegates to log in and have a go.

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