TM Cloud

TM Cloud has been my go-to choice for trademark portfolio management for years. Perfect solution.

Commenti: It keeps the trademark maintenance process efficient and time saving. The details and information are organized and easy to read. The automated docket deadlines, trademark reminder functions, and calendar integration make my job much easier and efficient.

Aspetti positivi:

TM Cloud is remarkably easy to use. The ability to choose individual modules which suit your business needs is efficient and cost conscience. Trademark management is detail oriented, TM Cloud makes the data management clear and concise, organized and easy to utilize. The ability to customize the aspects that I use most frequently is absolutely my favorite feature. I know what I want to see, TM Cloud allows me to see that data how I want it! Customizing gives me the control to work how I want.

Aspetti negativi:

Reports. Building the perfect report is always tedious and time consuming. I think that the way TMCloud structures the report creation is somewhat confusing. The drag and drop option is great. However, when adding some of the specific elements the drop down is "SUPER" full and doesn't allow you to see in full detail what each selection is. So, it's hard to match up the report result you want with the name of each option.

Perfect for our TM needs

Aspetti positivi:

This software is very user friendly and they offer a variable price for your portfolio needs. I love the ease of the reports and flexibility for whatever information I need or want to provide the client. The import is a great tool and there are options to create internal docket deadlines as well. If I had any questions or issues, customer support was quick to resolve or walk me through it. I really appreciate the functionality in comparison to other systems.

Aspetti negativi:

Would like to see more on the patent side. I am often busy and just utilize this system for my TM needs, so in my routine, I often don't think or realize what else we could be doing or utilizing with this system. Thus, I think product information or tips sent out via email every so often would be a great addition.

This is great software, the TMCloud team is great.

Aspetti positivi:

It's user friendly, I like the fields in the trademark record, I love that we can upload the record from the trademark office, like US. I like the information provided on the dashboard Dock section. I like the TM Cloud news. I like there are several fields to search from.

Aspetti negativi:

There are some fields that I wish we had to differentiate between MP application and country filed application. The company management feature needs to be user friendly, it has several Contact records for the same Contact, when I try to merge sometimes it works. When I use that contact on a trademark record sometimes it shows the Applicant name only. I wish the docketing had more status check or reminder dates. Some of the docketing Deadline titles don't fit my needs. The dispute record template needs fields added, more use friendly. Would like to download records from the trademark offices directly. In the download/upload feature, I want field to recognize a trademark with or without the hyphen/backslash/forward slask, like 2017/15/2563 or 2017152563. There are some countries that publish the trademark twice, once before registration for the opposition period and once after for the registration publication, but there aren't fields for both. I would like the fields to be more customized to the country.

Great program, but could be more flexible.

Commenti: Auditing records prevents user errors and increases productivity

Aspetti positivi:

Foreign country auditing, U.S. record auditing, fairly simple to navigate, allows for custom action entries, responsive customer service

Aspetti negativi:

Hard coded task descriptions, hard coded docket entries that can not be amended, reminders show as deadlines because they are calculated from static dates, auditing feature is difficult to use for some foreign countries because you have to know the application format in order to use it

Better Than Most

Commenti: TM Cloud is better than some systems that I've used, but they still lack features that would make them a 10.

Aspetti positivi:

Easy to navigate, easy to use, reliable, creates a deadline for some actions that are really reminders

Aspetti negativi:

Lacks reporting features, lacks customization - would be nice to have a system that auto generates "reminders" based on details within the record

Great for Trademarks

Aspetti positivi:

This softwares is very easy to use from pulling in information from the U.S. Patent and Trademark database to creating my own docket items. I can pull any variation of information I need into a spreadsheet and it even looks great visually. Even has a link to send you directly to the TESS database.

Aspetti negativi:

This was all we needed for our firm, but I guess if I wanted to store my documents I would like something a little less complex then making a document profile. If I could just link it and upload directly to a history item that would make it quicker and easier for me. Currently though, we have a different software for storing documents.

Key part of making my trademark paralegal job seamless!

Aspetti positivi:

Links to many jurisdictions; quick audit feature to ensure information is complete and accurate; plenty of built in reminders

Aspetti negativi:

Need to update trademark status from pending to registered in order to calculate 8&15 deadlines, renewal deadlines

Great product, super intuitive interface!

Commenti: Ease of use and reliability of maintaining critical deadlines.

Aspetti positivi:

I love that I have been able to figure out most features on my own without having to consult with support or even a user's guide.

Easy to use and fantastic customer service

Commenti: Very easy to set up and keep current on deadlines

Aspetti positivi:

Very easy to use - generally intuitive - adding a new trademark is easy as is setting docket search parameters

Aspetti negativi:

The search function can be a little persnickety - for example, if the applicant/registrant name is ABC Fabricating, you can't just search on ABC, you have to search on ABC*

Very user friendly and easy to use

Aspetti positivi:

Easy to navigate; easy to edit; ability to import data from national trade marks office; cloud-based nature which saves on hardware costs

Aspetti negativi:

For a small to medium sized firm the costs do escalate quite quickly as the number of trade marks increases; only free access for 2 users

TM Cloud is an easy to use and informative tool.

Aspetti positivi:

I depend on the weekly docket report that is in my inbox every Monday morning. It allows me to plan my week and gives me a heads-up on those tasks that are coming up in the next thirty days.

Aspetti negativi:

This firm files many applications in jurisdictions other than the United States. If I could add a feature to TM Cloud, I would connect the system to trademark offices around the world, so that I could import the applications rather than having to add them manually.

A great practice management program.

Aspetti positivi:

For us it was ease of use and features. Easily set up work flows; emails; reporting. Audit and update directly from the USPTO. A great feature is the merger function to clear out duplicate records. Most of all they listen to user experience. We were an early adopter. They have added fields for specific countries and continually improve the cross module performance. Renewals can be set up with automated emails; documents can be added almost anywhere; licenses are soon to be in a separate module;

Aspetti negativi:

There is limited financial reporting and integration but no one seems to do that well. Some odd placing of menu items. Limited patent functionality.

I have been using TM Cloud for about a year for approx. 300 dockets

Aspetti positivi:

- possibility to obtain information directly from the TM Office in the platform. - easy access and management of dockets

Aspetti negativi:

far too "US based" approach e.g. kind of action are set for the US practice which is only one country and may not apply as such to the rest of the world. More generic terms should have been set or for example a connection of the specific legislation that would be created as soon as the concerned TM is a US or non-US one

Compehehensive docketing for an international trademark practice

Commenti: This has been a solid docketing system for me. Others I've used have felt clunky/outdated or didn't have the features I need to run my practice efficiently. TM Cloud seems to cover all the base in terms of my needs and user friendliness.

Aspetti positivi:

I like that the system is set up to accommodate practices who may do a lot of work with firms in other countries, either doing US work on behalf of foreign firms, or hiring those firms to handle applications in their jurisdictions for my clients. I also like the ability to draw data directly from some trademark offices. My new favorite feature is being automatically notified on updates to my US applications.

Aspetti negativi:

I have some trouble figuring out how to automate certain features.

Overall the program is fine. It suits our needs but we do get frustrated using it at times.

Commenti: We get the ability to help our business folks understand their intellectual property better by showing them their portfolio in one place, and we can also audit our portfolio each year by clearly understanding which trademarks are registered.

Aspetti positivi:

We like that it manages all our trademarks in one spot for a low cost. We appreciate that we can pull reports and determine what trademarks are coming up for renewal in the next few months.

Aspetti negativi:

It feels outdated and is clunky to use at times. My paralegal uses it much more than I do, but I know that she gets irritated with putting foreign trademarks into the system.

In-house Counsel Paralegal with a Corporation using TM CLOUD

Aspetti positivi:

It's easy to use and it fairly inexpensive.

Aspetti negativi:

Not being able to import emails in to the files, we always have to save on our desktop before we can place in file.

TM Cloud provides a multi-functional docketing management software suite

Commenti: The modules are very helpful in my work.

Aspetti positivi:

TM Cloud has automated docketing features, is able to access docketing and data worldwide from 175 jurisdictions, and it has different modules to help organize and manage Disputes, Copyrights, Patents, Domain Names, Assignments, etc. It is a very robust software suite.

Aspetti negativi:

I like this software very much and it helps me manage a large international docket, so I don't have any any complaints or cons.

Easy to use and reliable

Commenti: I've been using the system for a few years now. It's great to have a reliable, easy to use docketing system with customizable reports sent to my inbox.

Aspetti positivi:

It's very user friendly. I don't have time to learn an new docketing system. This is one of the more intuitive systems I've used.

Aspetti negativi:

If things are entered in the proper order, the docketing becomes more complicated. And it can be difficult to precisely tailor custom reports.

WCIS

Commenti: We have been very happy with the product and would recommend it others (and have done so!)

Aspetti positivi:

1. It is user friendly and cost effective. 2. cloud based. 3. Continuous improvement. 4. Listen to customer comments and integrate them into the system

Aspetti negativi:

The the docketing system is aimed primarily at US users and is not very easy to modify.

Great docketing software for in house counsel

Aspetti positivi:

This docketing software works great for in house intellectual property. The reports are easy to run and its pretty straight forward docketing.

Aspetti negativi:

What I do not like about the software is if you change an TM image it changes all images linked to that TM so say you file it in a different language and change the MX image it changes all of them etc.

I paid upfront for a full year subscription (the only option). Did not like it. Could not cancel.

Aspetti positivi:

The idea is great, and the docket reminder emails are theoretically useful. The industry is in need of IP docketing and management software.

Aspetti negativi:

Execution is poor, interface is not user friendly, no cancellation option, no trial period to figure out if it actually suits your firm. Needs better integration with USPTO and TTAB. Alt Legal is leaps and bounds better.

pretty good; lucinda is very nice to deal with.

Commenti: reporting
cloud based
ease of use

Aspetti positivi:

relatively easy to use/ ability to printout custom reports/ links to TM Office

Aspetti negativi:

wish it had more shortcuts - eg batch entry for Journal sometimes we have to bring suggestions/updates/deadline protocols to the company would be nice to have more links to TM Offices

Great dashboard

Commenti: Organization, efficiency, cost effective.

Aspetti positivi:

I saved time, so my clients are happy. Easy to upload info from CIPO and USPTO databases. Easy to collaborate within the team.

Aspetti negativi:

Clients cannot access their info. It could be interesting to have a controlled access for clients. It could also be interesting to have a white label version.

a modern system

Commenti: used for last 4 years
like the updating and ability to personslize

Aspetti positivi:

not s knock off frm dos program withclunky interface

Aspetti negativi:

a lot of screen seems wasted and no wayto enlarge data that i know of

Best Software and Customer Service Ever!

Commenti: The overall experience has been amazing from the very first - from transfer of files into TM Cloud, the customer support is beyond exceptional! If I have a question there is no wait time for a response. I couldn't ask for a better support system! The entire company is truly amazing!!

Aspetti positivi:

The ease of learning it and performing the various tasks I need.

Aspetti negativi:

I have yet to find anything that I do not like about this software.