---
description: Scopri le funzionalità di Business VoiceEdge, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Business VoiceEdge - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software Voip](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge)

# Business VoiceEdge

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> Soluzione PBX che aiuta le piccole e medie imprese a effettuare chiamate utilizzando un numero di telefono aziendale da postazioni remote.
> 
> Conclusione: valutazione di **2.8/5** stelle assegnate da 52 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Business VoiceEdge?

Soluzione PBX basata sul cloud che aiuta le piccole e medie imprese a effettuare chiamate utilizzando un numero di telefono aziendale da postazioni remote, consentendo l'instradamento delle chiamate, le audioconferenze e altro ancora.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **2.8/5** | 52 Recensioni |
| Facilità d'uso | 2.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 2.5/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 2.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 2.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 50% | (5/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Comcast
- **Area geografica**: Philadelphia, USA

## Contesto commerciale

- **Prezzo di partenza**: 29,95 USD
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale), Linux (locale)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Stati Uniti

## Funzionalità

- Filtro delle chiamate
- Gestione di call center
- IVR
- Instradamento delle chiamate
- Monitoraggio delle chiamate
- Registrazione delle chiamate
- Trunking SIP

## Categoria

- [Software Voip](https://www.capterra.it/directory/30940/voip/software)

## Categorie correlate

- [Software Voip](https://www.capterra.it/directory/30940/voip/software)
- [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software)

## Alternative

1. [Weave](https://www.capterra.it/software/141842/weave) — 4.3/5 (672 reviews)
2. [Aircall](https://www.capterra.it/software/144486/aircall) — 4.2/5 (462 reviews)
3. [CloudTalk](https://www.capterra.it/software/182004/cloudtalk) — 4.4/5 (269 reviews)
4. [Phone.com](https://www.capterra.it/software/147610/phone-com) — 3.6/5 (72 reviews)
5. [Freshcaller](https://www.capterra.it/software/165078/freshcaller) — 4.0/5 (35 reviews)

## Recensioni

### "Great phone system" — 4.0/5

> **Emily** | *29 maggio 2018* | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system.
> 
> **Inconvenienti**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time.

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### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5

> **Adriana** | *25 giugno 2018* | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I love that we are able to set up different options for when our business is closed or for holidays.
> 
> **Inconvenienti**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year.
> 
> This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc.

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### "Not A Great VOIP option for the Money" — 3.0/5

> **Chris** | *26 marzo 2019* | Macchinari | Tasso di raccomandazione: 2.0/10
> 
> **Vantaggi**: The only thing I like about this software is that once it is fully configured it is pretty much set it and forget it.
> 
> **Inconvenienti**: This list is long;&#10;For starters not allowing IT to fully control the phone is absurd. Working in IT I need to sit on their phone with the support to do the most basic things, like rebooting a phone REMOTELY\! &#10;The response i received from a Support Rep was due to some IT admins screwing phones up in their company and calling for help was too much for Comcast to try and troubleshoot so they lock everyone out of remote accessing the phones.&#10;&#10;Next on the list is business hours scheduling. It is just very confusing and their was no documentation on configuring it in the admin guide or training before implementing. &#10;&#10;One final con that makes me regret this software is the lack of features and things you can do in other Vendors. Ring Central for instance allows IT to order a phone and pay through the portal and get invoiced after the phone is received without calling and waiting to speak to a representative. This you have to call the 888 number and verify your account then tell them you need a new seat one and give them all the user detail and then you wait 10 or more days to receive the phone and have the user created.
> 
> I would not recommend this to anyone even being a customer personal of Comcast for over 5 years this program needs to be reworked and not every IT department should be penalized over some other admins making mistakes on their configurations.

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### "Very fast and at a good price\!" — 5.0/5

> **Hillary** | *4 dicembre 2018* | Immobili commerciali | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\!
> 
> **Inconvenienti**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\!
> 
> It was efficient, quick, and easy to use\! I am happy to pay the price for it.

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### "Cloud Hosted SIP made easy" — 5.0/5

> **Lucas** | *25 gennaio 2019* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: The best thing with VoiceEdge is no equipment to maintain or worry about
> 
> **Inconvenienti**: The sales people have a tendency to overstate what their product is capable of without confirming with the actual engineers....
> 
> We decided to implement VoiceEdge in our corporate office and c-stores. It's very convenient for the stores to just be able to dial an extension and reach the corporate office

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/163406/business-voiceedge)

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