IntelliShift

Silent Passenger has helped us become more efficient in the use of our fleet.

Commenti: Safer drivers, better information, improved fuel savings.

Aspetti positivi:

The software helped us to cut fuel costs by managing idle time. In addition it has helped identify our drivers that may need a little more training.

Aspetti negativi:

I do not have anything that I would currently consider a con with the software. Unless they would like to drop the pricing a bit.

best in nyc area

Aspetti positivi:

Very user friendly, and could be used for more detailed companies with large fleets.

Aspetti negativi:

delays on the less used units, seems like when a unit is off for a while it takes some time to reboot

Poor Quality of website

Commenti: See above

Aspetti positivi:

When the system is working to full speed capacity it is great but we have so many problems we are probably finding a new company,

Aspetti negativi:

Horrible response times and taking 30 seconds to load reports. Stop reports are inaccurate and software in vehicles keeps failing to report accurate stops and lengths of time

Great for fleet

Commenti: We have been using silent passenger for many years and have had very few issues. Overall a great experience.

Aspetti positivi:

It allows us to see everything at one time, and the updates keep getting better

Aspetti negativi:

sometimes takes a while to run reports for entire fleet but it is to be expected sometimes.

2 Thumbs Up!!

Commenti: We have not had to call customer service in 2 years. The software has never given us a problem. Its easy to use and competitively priced.

Aspetti positivi:

Very intuitive. Easy to set up. We set it up to email us fleet movements throughout the day.

Aspetti negativi:

None! So far, we like everything about the software.

Could use some work

Commenti: Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Aspetti positivi:

I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Aspetti negativi:

I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Mumford Services

Commenti: We like the program

Aspetti positivi:

Love the ease of using the product. We like the way we can see our whole fleet at once.

Aspetti negativi:

The reporting feature such as stops with options since the last few updates takes forever to load. It would be really amazing if we could make this feature speedier like it used top be.

Great Interface, Even Better Service

Commenti: We are able to see the current status of our entire fleet and also use the software for maintenance tracking.

Aspetti positivi:

By far, the greatest part of IntelliShift is the customer service that we have received. The few times we have needed support, they are always willing to help and follow through. IntelliShift also interfaces with our ERP Software, Sampro Enterprise.

Aspetti negativi:

The only negative is that it took a little while to find the right GPS unit for us. Although it took some time, IntelliShift persisted until we were up and going.

2/25/2022

Commenti: very good

Aspetti positivi:

i am able to see my vehicles to help keep them efficient & check for idle time

Aspetti negativi:

there is to long of a lag in live tracking a vehicle

Awesome App

Commenti: Excellent

Aspetti positivi:

Ease of operation, very user friendly...

Aspetti negativi:

no issues at all, opens quickly, and all trucks visible.

VTS staff are very responsive

Commenti: We have operational and financial benefits form the use of this software . We are able to service the NY, NJ, PA and CT service area with faster service and less people.

Aspetti positivi:

I like the fact that the data is stored for over 1 year. This makes our Risk Management department confident in our ability to respond to issues.

Aspetti negativi:

Occasionally we issues using Microsoft internet explorer, which is our companies preferred browser. We know that VTS's preferred browser is Chrome.

Intellishift daily use

Commenti: I like the product alot

Aspetti positivi:

The feature I use most is the stops with options,It helps with routing the truck if I have to switch things up on the fly

Aspetti negativi:

Finding an address feature should me almost a feature by its self.Some of the features are just not usefull

TinaD

Aspetti positivi:

knowing where vehicles are at all times. Dispatching made easy

Aspetti negativi:

Sometimes, there is a delay in signal. No other issues I can think of

Professional grade

Commenti: Improved control over drivers hours and fuel efficiency making sure all of them are in compliance with speed limit regulations allowing us to run a smooth operation at our transfer station

Aspetti positivi:

Accurate location and easy to use mobile app, most of the time I’m not near a computer so it became very handy to use it on my phone everywhere I go, liked the improvements they did and the way it looks now(better than the old app)

Aspetti negativi:

Need more frequent location Updates, takes quite some time to update the actual location (about 5 min)

Well working product

Commenti: The best

Aspetti positivi:

It does what it says it does. there are often updates to make the use of the product better.

Aspetti negativi:

we deliver to multiple stops in NYC which are very close to each other. sometimes it is hard to identify if the driver made it to the exact location

tracking

Commenti: good and bad / i like the tracking but at times they are not connected

Aspetti positivi:

I like the mapping part of the program. I can find the distant to the next job very easily.

Aspetti negativi:

I can not always find the right reports needed. The trucks are not always connected.

happy customer

Commenti: My overall experience with this software has been excellent

Aspetti positivi:

This software is highly efficient and can be used by anyone.

Aspetti negativi:

There is nothing I dont like about this program

easy for all

Commenti: overall it is exactly as designed, provides up to date tracking and is convenient for all

Aspetti positivi:

the hardware is easy to install, provides accurate gps, allows for tracking techs without the need to call them while driving

Aspetti negativi:

im pretty happy with it, no current negatives

review from my point of view

Commenti: helps with logistics and keep the men honest

Aspetti positivi:

moble easy can show customer in rel time where tech is

Aspetti negativi:

some reports arent accurate or not enough info

Accurate

Commenti: Excellent

Aspetti positivi:

Always accurate information about your fleet

Aspetti negativi:

No cons I have seen in the 3 years of using the service

Review

Aspetti positivi:

I enjoy many features of this program from active map to fleet status -

Aspetti negativi:

The directions feature doesn't work well.

SILENT PASSENGER REVIEW

Commenti: ? ITS OK FOR WHAT WE NEED IT FOR

Aspetti positivi:

put a few things and it dosen't let me continue

Aspetti negativi:

CONSISTENTLY CLOSES AND OPENS WITH OUT WARNING

Great program

Commenti: Love it. Great program for large companies

Aspetti positivi:

Idiot proof. For user freidndly, fast and gets the job done.

Aspetti negativi:

Erros at times. Sometimes trouble logging in.

Super Helpful

Aspetti positivi:

We can see where are trucks are during the day.

Aspetti negativi:

Really cannot find anything about that we do not like.

Excellent fleet solution management

Commenti: It enables us to see driver safety, vehicle location and flue consumption

Aspetti positivi:

It is user friendly and well laid out. It also enables fleet road maintenance and performance review.

Aspetti negativi:

No complaints, the software developers have covered the essential aspects of ground commercial vehicle logistics.