--- description: Scopri le funzionalità di Retail Pro, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Retail Pro - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per retail management](/directory/20053/retail-management-systems/software) > [Retail Pro](/software/164131/retail-pro-9) # Retail Pro Canonical: https://www.capterra.it/software/164131/retail-pro-9 Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/164131/retail-pro-9?page=2) > Retail Pro è una soluzione completa di gestione della vendita al dettaglio per punto vendita, inventario, gestione delle operazioni dei clienti e dei negozi su canali e dispositivi. > > Conclusione: valutazione di **4.0/5** stelle assegnate da 80 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Retail Pro? Retail Pro è scelto da oltre 159.000 utenti in settori verticali specializzati nella vendita al dettaglio come abbigliamento, calzature, lusso, elettronica, articoli da regalo, giocattoli, beni durevoli, arredamento per la casa, gioielli, articoli sportivi e altro ancora. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.0/5** | 80 Recensioni | | Facilità d'uso | 3.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 2.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Retail Pro International - **Anno di fondazione**: 1987 ## Contesto commerciale - **Prezzo di partenza**: 275,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, cinese, cinese tradizionale, coreano, danese, finlandese, francese, giapponese, greco, inglese, italiano, olandese, portoghese, russo, spagnolo, svedese, tedesco, ucraino, vietnamita - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209 ## Funzionalità - Barcode/Ticket Scanning - CRM - Codici a barre/RFID - Contabilità integrata - Conto clienti - Creazione di report/analisi - Email Marketing - Firma elettronica - Gestione degli ordini - Gestione degli ordini d'acquisto - Gestione degli sconti - Gestione dei buoni regalo - Gestione dei fornitori - Gestione dei prezzi - Gestione dei resi - Gestione del personale - Gestione dell'e-commerce - Gestione dell'inventario - Gestione nuovi ordini - Gestione stock commercianti al dettaglio - Monitoraggio dei costi - Monitoraggio dei resi - Relazioni sulle vendite - Touchscreen ## Integrazioni (23 in totale) - Amazon Connect - BigCommerce - EDI - Enabler - FastBound - Gateway Ticketing - Magento 2 Order Management - NetSuite - Opera - PMS Cloud - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - SAP Business One - SPS Commerce ... e altre 8 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software) ## Categorie correlate - [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software) - [Programmi per inventario](https://www.capterra.it/directory/30106/inventory-control/software) - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software Retail POS](https://www.capterra.it/directory/31656/retail-pos-system/software) ## Alternative 1. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (714 reviews) 2. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6676 reviews) 3. [RetailEdge](https://www.capterra.it/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [Lightspeed Retail](https://www.capterra.it/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) 5. [PayPal](https://www.capterra.it/software/179251/paypal) — 4.6/5 (26340 reviews) ## Recensioni ### "V9 is horrible. V9 reports are total disaster." — 2.0/5 > **Ronald** | *14 dicembre 2017* | Vendita al dettaglio > > **Vantaggi**: I have used Retail Pro for about 15 years, so I am very familiar with it. Rtech customer service reps are knowledgeable and easy to work with. V8 was awesome. Wish I could go back\! > > **Inconvenienti**: V9 is slower and harder to get around in. Reports are the biggest downfall. There is not even a simple sales tax report, nor any type of customer reports for companies. > > I have built two business' using Retail Pro reports. I recommended it to every retailer I met. I could change reports to get all the information I needed to make good decisions. With V9, reports seem to be pretty much be in stone, unless I want to pay an exorbitant amount to have each one created. In V8, I could create whatever I needed in minutes. I don't comprehend how with all this new technology, we went so far backwards from where we were. V9 reports have cost me dearly. If not corrected, I will have to find a better option. ----- ### "Retail Pro" — 4.0/5 > **Dale** | *23 febbraio 2017* | Arredamento | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Easy to navigate and does what I need it to do. Minimal issues with the software. When we first started using it and issues would arise the support staff was always available. > > **Inconvenienti**: Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it. "Reports" feature is not very user friendly. Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more. > > We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed. ----- ### "i'm working with retail pro since 2013, it was wonderful experience." — 4.0/5 > **Mohamed** | *14 aprile 2018* | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: very powerful inventory management solution, full of function and features. the second thing is the scalability and durability the solution can support large number of stores \& POSs in one big database "oracle database". > > **Inconvenienti**: it takes much time to recover database especially in the main server, 2nd thing when upgrade from old release to a new one with large number of stores and POSs. > > i got the knowledge that gave me the chance to implement and support our customer in the market, very important thing is that i learned how business operate with one of the biggest retail solution ever ----- ### "I'm a managing partner and CIO." — 4.5/5 > **Brian** | *11 marzo 2014* | Articoli sportivi | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It does 90% of everything we want \& need. Frankly, that other 10% is probably unrealistic without custom programming. We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions. The product is very quick and easy to train an employee on and setting up levels of permission is awesome. We're able to delegate job duties easily with the different features. Receiving is a perfect example. That workstation is set up to be used completely differently than our cash registers. For example, we have three cash registers our of eight total machines running Retail Pro. Each has a unique function, and the software works well in supporting those varied functions simultaneously. > > **Inconvenienti**: Some of the more intricate details of the software take quite a while to learn. It's easy for an average sales associate to use the main functions, but some of the higher level features get complex. The software can be "quirky" with some old features that were added on to, so there are features that are not intuitive. An example is polling: some things happen automatically and others require initialization. Like every time we add an employee to the system, it's a process to get them into other locations and requires higher-level knowledge. ----- ### "Retail Pro review" — 4.0/5 > **craig** | *10 novembre 2016* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The simple structure of the POS. Very easy to learn. > > **Inconvenienti**: The EFT module. Cayan is HORRIBLE\!\!\! Please go back to Shift 4. Better support and nicer devices. > > I have been working with R Pro version 8 from 2003 to 2015 with Valentino and now with version 9 with Philipp Plein, as far as a retail system, from both the POS and the logistic side, its an excellent software. Easy to manage and use. The ONLY downfall is the EFT. At the POS, you really need to have a good, reliable, and when working with luxury retail, a sleek device to expedite EMV transactions. The 2 options offered by Cyan , your ONLY EFT choice, are for mass merchants, not a luxury boutique. As far as support, One Step Retail has been my partner of choice and they are second to none in support and sales. Over the years I had many special requests from upper management, and OSR were very quick on assisting and "making it happen". ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/164131/retail-pro-9?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/164131/retail-pro-9) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati