--- description: Scopri le funzionalità di Salesforce Platform, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per creare app](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.it/software/164356/app-cloud Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/164356/app-cloud?page=2) > Costruisci attorno al cliente con app basate sull'intelligenza artificiale per creare esperienze straordinarie. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 392 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Salesforce Platform? Con il modello di cloud computing multi-tenant di Salesforce puoi soddisfare le esigenze di aziende di tutte le dimensioni, di qualsiasi settore. I suoi clienti beneficiano di un framework principale condiviso, pur tenendo al sicuro la propria privacy. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 392 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Salesforce - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2003 ## Contesto commerciale - **Prezzo di partenza**: 25,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: danese, francese, inglese, italiano, olandese, spagnolo, svedese, tedesco - **Paesi disponibili**: Arabia Saudita, Australia, Austria, Belgio, Canada, Cina, Danimarca, Emirati Arabi Uniti, Finlandia, Francia, Germania, Giappone, India, Irlanda, Israele, Italia, Norvegia, Paesi Bassi, Portogallo, Regno Unito e altri 5 ## Funzionalità - API - Ambiente di sviluppo integrato - Automazione dei processi aziendali - Avvisi/Notifiche - Configurazione del flusso di lavoro - Controllo accessi/Autorizzazioni - Controllo del processo di valutazione - Creazione di modelli di dati - Creazione di report/analisi - Dashboard - Debugging - Gestione del flusso di lavoro - Gestione delle attività - Gestione delle implementazioni - Gestione delle integrazioni - Gestione delle iterazioni - Gestione di dati - Gestione di documenti - Interfaccia utente grafica - Modifica del codice - Per gli sviluppatori - Prova di compatibilità - Rendicontazione e analisi statistiche - Senza codice - Sicurezza dei dati - Strumenti collaborativi - Supporto per il database - Sviluppo del codice - Sviluppo di app per web/mobile - Third-Party Integrations - Trascinamento della selezione (Drag & Drop) - Visual Modeling ## Integrazioni (10 in totale) - Google Cloud - Marketo Sales Connect - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per creare app](https://www.capterra.it/directory/30082/application-development/software) ## Categorie correlate - [Software per creare app](https://www.capterra.it/directory/30082/application-development/software) - [Software Platform as a Service (PaaS)](https://www.capterra.it/directory/32376/platform-as-a-service/software) - [Software per lo sviluppo di applicazioni](https://www.capterra.it/directory/32016/app-building/software) - [Software per workflow](https://www.capterra.it/directory/30091/workflow-management/software) - [Software per la gestione dei dispositivi mobili](https://www.capterra.it/directory/30097/mobility/software) ## Alternative 1. [Jira](https://www.capterra.it/software/19319/jira) — 4.4/5 (15336 reviews) 2. [monday.com](https://www.capterra.it/software/147657/monday-com) — 4.6/5 (5738 reviews) 3. [Zapier](https://www.capterra.it/software/130182/zapier) — 4.7/5 (3047 reviews) 4. [Asana](https://www.capterra.it/software/120550/asana-pm) — 4.5/5 (13555 reviews) 5. [TaxDome](https://www.capterra.it/software/186749/taxdome) — 4.7/5 (3591 reviews) ## Recensioni ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8 luglio 2025* | Settore automobilistico | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Inconvenienti**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Salesforce is a solid CRM" — 5.0/5 > **Sarah** | *27 maggio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams. > > **Inconvenienti**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations. > > It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done. ----- ### "Robust with a learning curve" — 3.0/5 > **Nathan** | *21 dicembre 2024* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: Very robust in its integrations and community > > **Inconvenienti**: Too complex for small business or in our case, non-profit > > Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. Once trained it was fairly straightforward to use. ----- ### "Powerful and Flexible, but Heavy to Manage" — 4.0/5 > **Gabriel** | *27 gennaio 2026* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: Salesforce is incredibly powerful and flexible. If you need a CRM that can scale with your organization, handle complex data relationships, and adapt to highly customized workflows, it’s hard to beat. The ecosystem is massive, integrations are strong, and once things are configured correctly, it can support very sophisticated reporting, automation, and segmentation across teams. From a marketing and communications perspective, Salesforce shines when it comes to data depth. When structured well, it enables meaningful insights into audiences, journeys, and long-term engagement that simpler tools just can’t provide. > > **Inconvenienti**: Salesforce is not intuitive, and it is not lightweight. The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists. Many tasks that feel like they should be simple require significant setup, technical knowledge, or ongoing maintenance. To get the most out of Salesforce, you need real investment—either in staff expertise, consultants, or both. Without that, it’s easy for the system to feel overwhelming, slow, or underutilized. The power is there, but it comes at the cost of time, complexity, and cognitive load. > > My overall experience with Salesforce has been mixed. It’s an incredibly powerful and flexible platform, but at the same time, it’s demanding. I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most capable CRM platforms available. ----- ### "Really Loved Using Salesforce" — 4.0/5 > **Tina** | *1 ottobre 2025* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Salesforce was a great system to use in terms of having a customer data platform. We used it when we had a legacy system that originated in the 1980's, (yes, really) but were not yet ready to take the plunge to get a new AMS. What I loved about using salesforce was that we could see a lot of information about the customer in one place. The system was very easy to navigate. We were able to track customer activity without having to check back with the legacy system. We were also able to assist customers very easily with items such as account updates and reset. I didn't really have any complaints about using salesforce. > > **Inconvenienti**: One of the main reasons our service team used salesforce was to track customer contacts. The system was good about noting receipt of the contacts once an email was received. It was pretty instantaneous. What I didn't like, or probably had not learned, was how to integrate auto-assign by message types. Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen. > > Overall, I think Salesforce is a great system to use either as your AMS or CDP. The integration was smooth and straightforward. Training could be accomplished very easily and was mostly intuitive. You can't say this about a lot of systems. I also appreciated the amount of time our account rep spent with our group to ensure all of our training needs were met. I would definitely recommend this system to others or at least advise that it be one of your top runners for consideration of a new system. ----- Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/164356/app-cloud?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/164356/app-cloud) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati