isolved

Favorite Platform

Commenti: It has been excellent, and I appreciate that support is just a phone call away. It's been wonderful to create performance reviews tailored specifically to my company. I highly recommend using their services.

Aspetti positivi:

The system's user-friendliness, the ability to customize reports to suit our company's needs, and the excellent support we receive make it a great choice

Aspetti negativi:

The two factor authentication email code for logging in.

isolved's ability to be customized

Commenti: Overall, the platform is great and easy to use.

Aspetti positivi:

The ability to grow the platform and customize it as needed to meet customers needs

Aspetti negativi:

The recent issues with releases. With the majority of releases lately, there have been glitches.

Great Website

Commenti: My overall experience was great and I prefer it over the website/app I'm using now.

Aspetti positivi:

What I liked most is the ease of use. Its a great website to use and easy to navigate through.

Aspetti negativi:

They didnt do a great job of promoting an app and I didnt realize until after going to a different site that they had an app.

Insolved review

Commenti: Good, very good even. Could use more features but that is about it.

Aspetti positivi:

Great place to use for the payroll for our agency

Aspetti negativi:

Could have more resources, i feel we have to use other software a little to much

Pretty Much There

Aspetti positivi:

isolved offers end-to-end solutions for employers. From applicant tracking, onboarding, time-keeping, performance, and payroll, to offboarding and year-end form processing.

Aspetti negativi:

Though there are many modules available, I'd like to see older features receive enhancements to remain relevant in today's markets.

Isolved Review

Commenti: Excellent. I can see how being on the implementation side of the system enables an administrator to learn much more of what the system can do for a company than being a user or individual that was not part of an implementation side. Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for the current company I am in or know where there are issues that need to be fixed or improved. Without that prior knowledge I would not have been able to see how vast and amazing isolved can truly be for a company and would have thought it was limited to what was shown through the trainings. Often, I speak with isolved reps and am able to tell them of things I know the system can do to have implemented and current isolved reps are not even aware of that (a bit surprising but I guess it is because I was exposed to more information than the day-to-day reps have when I worked with together with isolved and Insperity). Nevertheless, I love isolved.

Aspetti positivi:

1. Customer Service 2. Vast amount of data to work with 3. One place for all your needs 4. Integration with many third parties (recruiting, preboarding, onboarding, background checks, performance management, payroll, time and attendance, compensation management, OSHA reports, personality tests, the list is endless).

Aspetti negativi:

Benchmarking is only using data from current clients. Does not use 25th, 50th, 75th, 90th and so forth benchmarking. It is limited and not a full compensation management tool. Reps pick and choose what access to give admins even when an admin requests certain options. It is not consistent. Admins should have ability to have access to anything as long as they are properly trained on it.

Good Timekeeping Platform

Commenti: Isolved give you several ways to view your information. It also gives you calendars within the app which make it easier.

Aspetti positivi:

Easy to navigate through the platform. I like that staff can download geo location inspired app. No real excuses about clocking in. Staff are able to clock in anywhere that is in close proximity to the workplace.

Aspetti negativi:

It is not user friendly. It us not easy to edit items. If you manage employee time, it should be easy and seamless and Isolved is not.

iSolved Review

Commenti: The platform is generally easy to navigate, which is a significant advantage for both HR professionals and employees. The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users.

Aspetti positivi:

Onboarding. Employee Self-Service. All-in-One Solution.

Aspetti negativi:

Service Response Delays. Customer Support. Time Clock and Time Cards/Time Tracking.

Product Solutions Specialist

Commenti: All of the staff I've interacted with are friendly and easy to deal with.

Aspetti positivi:

I like that the system is fairly user friendly.

Aspetti negativi:

There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is.

isolved review

Commenti: Somewhat satisfied, reports need to be fine tuned

Aspetti positivi:

An easy software program to use in some respects

Aspetti negativi:

Not a lot of options in the reporting. Specific reporting is not available on all aspects of payroll

An all-in-one HR/Payroll System

Commenti: Great implementation, several hiccups once the batton was passed BUT the team i have now are great to work with. Hoping it continues.

Aspetti positivi:

We use iSolved for our entire Employee cycile from the ATS through COBRA (with their benefits module). The system has everything you need so we only use one system. Their ATS is one of the best i've used.

Aspetti negativi:

Customer Support is hit or miss. I finally have a Customer Success Manager and dedicated Customer Service Rep who are very helpful but this was after several issues legitamet issues that needed to be escalated. My only ongoing issue is that depending on what features you have (we have pretty much all) be prepared to take heavy notes on who you talked too. There are soo many people and sometimes it's hard to keep up with who is working on what, and who i need to reach out for for a specific change.

Too many updates

Aspetti positivi:

It is user friendly and easy for clients to understand.

Aspetti negativi:

They have too many updates, which cause a lot of errors and angry clients!

Amazing Time Saving Product

Commenti: Using this platform has saved me valuable time in my daily tasks.

Aspetti positivi:

Ease of Use in features related to payroll & Time.

Aspetti negativi:

None at the present time, we are fully satisfied

Reiveiw 2

Commenti: overall experience is good, there are areas that are a bit difficult to figure out, but once done, I can access them and do what I need to do even though the steps are not seamless.

Aspetti positivi:

Processing payroll was fairly easy to complete and straight forward

Aspetti negativi:

When it came to correcting allocation entries on time cards, I would have to delete and reenter the time to get it right.

iSolved for a Small City

Commenti: As the system grows iSolved has failed to update many of the smaller functions in their core HRIS and instead added functions behind a module-based paywalls. Not every organization needs a full module, but many need more that the most basic functionality available with the basic system.

Aspetti positivi:

Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package. It has never failed to meet our basic needs and still has greater ptontial for use by our City.

Aspetti negativi:

As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a moduale based paywa;;. Not everyorganizations needs a full modicle, btu many need more htat the bost basic funcctionality.

iSolved Benefits and Payroll

Commenti: My experience has been good overall, and the team of specialists are very helpful.

Aspetti positivi:

iSolved has an easy to use interface that includes the ability to create reports to cater to specific needs in the industry. Payroll processing is easy and flows really well along with benefit management, as long as the feeds are functioning correctly. This can also be customized.

Aspetti negativi:

The PTO is tied very closely to payroll so you cannot delete out an entered day that has been processed. There are a few things that are difficult to work around in manual benefit entry as well.

My review of iSolved

Commenti: Overall I have enjoyed working in iSolved.

Aspetti positivi:

Having a payroll and time side in one system.

Aspetti negativi:

The release of fixes and new features needs work to make sure everything works as expected.

Usability

Commenti: It has been great so far, only a year in but I like it so far :)

Aspetti positivi:

I really like how easy it is to use once you get used to how it thinks. Initially learning the system does take a good bit of work but once you learn the basics, even if you don't know the answer right away it is easy to know where to find it.

Aspetti negativi:

There is some inconsistencies with formatting and I think maybe having more mobile accessibility for the basic payroll functions would be helpful for clients.

We love iSolved

Commenti: I love iSolved. It has been one of the most manageable payroll systems I have used, in addition to all the resources it offers.

Aspetti positivi:

I appreciate how user-friendly the navigation is, both for administrators and employees. Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes. Additionally, the available reports for download are incredibly helpful.

Aspetti negativi:

The only issue I've had with iSolved is the login link. It is not a link you can Google and search for.

ISolved is a great System

Commenti: Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management. It offers intuitive tools for employee data management and process automation, improving efficiency and compliance. However, it can be costly for small businesses and may require time to learn.

Aspetti positivi:

Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management. With its intuitive interface, businesses can easily manage employee data, automate processes, and ensure compliance. It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management

Aspetti negativi:

While isolved is a powerful platform, it can have a steep learning curve for new users. Customization options may be limited, and some users report occasional glitches or slow support response times. Additionally, smaller businesses may find the cost higher than expected.

Isloved Review

Commenti: I have been using Isloved for 3 years now. The Company I work for has been using it much longer than that and we have had a great experience.

Aspetti positivi:

What I like most about Isloved other then the people/employees is, that it is user friendly. Everything that we have implemented is easy to use and usually runs smoothly when setting it up. If we are having issue Isloved is always there to help with a quick call or reply.

Aspetti negativi:

There not much to dislike about Isloved! Right now I would say that I am getting used to using AI. Sometimes it is inaccurate, but overall still works really well.

Best Customer Service Hands Down!

Commenti: Overall, in my 25 years experience in Human Resources and payroll, isolved has been my absolute favorite provider. They are the sweet spot for small to mid-sized companies at this time and I highly recommend them.

Aspetti positivi:

I've managed provider relationships for over 20 years and I have never experienced customer service that's better than isolved's.

Aspetti negativi:

I would love it if the reporting feature could be more robust and user friendly.

Exceptional Customer Service

Commenti: When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we implemented Unanet and I worked with iSolved to connect the two systems and worked with [sensitive content hidden] to get a few little things sorted out for payroll reporting, it become a much better system. I think it takes finding the right combo of HRM and accounting software and taking time to speak to your representative to get iSolved working for you at it's best.

Aspetti positivi:

I love my customer service team! [sensitive content hidden] is always there to help out and either knows how to fix my problem or knows who to connect me with to get it remedied. The system itself is also overall easy to use and learn. Payroll and PTO management are super easy with iSolved. We use Unanet for timekeeping and are able to import our timesheet information directly into iSolved to process payroll! iSolved creates all the reports I need for financial records and also produces the payroll Journal Entry for Unanet for me! Lots a little features in iSolved that really help me save time!

Aspetti negativi:

I'm a little disappointed about the Reporting feature and the Report Writer. It does well enough, but I with the writer were a little more intuitive. I also with the Reports had a better description of what they have in them.

Isolved - a payroll prodcut to slove your needs

Aspetti positivi:

The product was so easy to learn and use. There really is no issues. I wish there were more report options and that they are labelled better. Sometime I have to spend a few minutes trying to find the right report for the project I am working on.

Aspetti negativi:

I wish there was better reporting between the time card system and payroll. Also, there have been many times I have had to run two different reports to get the data I need and then create my own report from it. If there was a query that you could download all the info and pick and choose the columns you wanted, it would be perfect.

Comprehensive Payroll Software!

Aspetti positivi:

We love that the software has such diverse HR/Payroll options. The ability to have electronic files is such a huge plus! Payroll is a breeze, and can be done in minimal amount of time. Seamless integration with timecards and payroll makes it easy!

Aspetti negativi:

The timeclock/app is not the most intuitive for employees.