NextME makes it simple for businesses to manage their waitlists and appointments to serve more customers. Track visits and wait times, engage your guests in real-time with a custom virtual waiting room, and grow your business like never before.
Chi utilizza NextMe?
Designed for businesses in restaurants, healthcare, dispensary, event management, veterinary, retail and more! The system can be customized to fit your needs.
Dettagli su NextMe
Fondata nel 2015
Dettagli su NextMe
Fondata nel 2015
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Prezzo di partenza
Implementazione e assistenza di NextMe
- Di persona
- Live Online
Caratteristiche di NextMe
- Archiviazione di documenti
- Archiviazione sicura dei dati
- Contabilità integrata
- Creazione di grafici
- Database clienti
- Elaborazione di pagamenti
- Elaborazione di ricette
- Fatturazione e contabilizzazione
- Firma elettronica
- Gestione appuntamenti
- Gestione degli archivi
- Gestione degli ordini d'acquisto
- Gestione dei calendari
- Gestione dei clienti
- Gestione dei modelli
- Gestione del flusso di lavoro
- Gestione dell'inventario
- Gestione delle cartelle cliniche
- Gestione delle comunicazioni
- Gestione delle fatture
- Gestione dello stock
- Gestione di documenti
- Importazione/Esportazione di dati
- Integrazioni di terze parti
- Lastre e Raggi-X
- Messaggistica via SMS
- Modelli personalizzabili
- Monitoraggio dell'inventario
- Monitoraggio delle attività
- Monitoraggio dello stato
- Note SOAP
- Pagamento elettronico
- Pianificazione automatica
- Piano di trattamento
- Portale clienti
- Portale self-service
- Programmazione appuntamenti
- Promemoria via e-mail
- Quadro della attività
- Rendicontazione e analisi statistiche
- Report personalizzabili
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My Team & Members love it!!!
Commenti: Over the past 4 years, NextMe has given incredible service and continues to innovate. I am very impressed that each year there is something new that creates more value and benefits for both our members and the team who is executing the event.
The ease for both my team and the membership to use. We use this software for major events where lines can form. My using NextMe it allows my members to enjoy the event and have more family time and not have to wait in line to see Santa. My team loves it because it empowers our members to sign up for the waitlist themselves. This allows for easy execution and more efficiency at check in!!! Overall an outstanding platform, with great service and everything we need to give the best experience to our membership.
There is nothing we don't like! NextMe provides the perfect blend of innovation with ease of use.
Risposta di NextMe
Wow, thank you Desi! We're so happy we can help to make your events even more special, especially during the Holidays.
We have a true partnership and they always think about our best interests
Commenti: With NextME, the process has become more efficient, so we need a smaller staff. Customers who leave their reviews online say they love the new system because it's very organized and lets them plan their wait time outside the restaurant. Positive reviews, in turn, bring even more customers to our restaurant.
We have long waits, so we were writing people's names on paper and then calling their names. That sometimes created chaos, especially in summer, when the wait was 70–90 people. We tried buzzers at one point, but people would take them with them and lose them, so it was a big cost to our business. We wanted to automate this service, so we needed a vendor to help us. NextME created an app to simplify and improve the customer experience. Now, we can use people's phone numbers to notify them by text when their table is ready. Besides, customers can see the updates regarding their place in line, so they don’t have to stay inside the restaurant. The new feature of the app enables customers to pre-order pizza. We can tag the customer who has placed a pre-order, which makes the table turnover time faster.
We have a true partnership and they always think about our best interests. I can't think of anything.
Easy to use
Great app, so easy to use and takes about 10min to train an employee!
Nothing, everything is so easy. I recommend to anyone
Risposta di NextMe
2 mesi fa
Thank you for your feedback and we're glad to hear it was easy for you and your team to get started with NextME!
The NextME app really allows us to do things that we weren't able to do before
Commenti: Staff estimates of wait times have improved dramatically since the engagement began, resulting in a significant increase in customer retention. NextME’s responsiveness and openness to constructive feedback make them a valuable partner.
We wanted an easier way to manage our customer wait times. We're a small place so we always have some sort of a wait, and we tend to have longer waits on the weekends. Our old system was clunky. We were looking for something streamlined and easy to use. NextME created a mobile application that takes the name and the phone number of the customer waiting for a table. The customer receives a text message letting them know where they are in line and a notification when their table is ready. We've been using NextME on an iPad since its launch. Someone from their team comes to the store to help install each new update. They help our host run through the update, make sure it’s understood, and find out if we have any input. The app also provides analytics to the back of the house after every shift.
I can't really think of anything we dislike about the software. It's very user friendly and easy to learn.
They’re dedicated to product quality and customer service
Commenti: NextME's automatic system had a seamless transition and currently promotes customer loyalty. The quality solution has had only minimal bugs. NextME is communicative and dedicated to providing comprehensive service. The team offers on-site assistance and resolves issues quickly.
Customer retention metrics perform well, according to NextME’s daily and weekly analytics. The automated system is easy for customers because they’re always on their phones. Bugs have been minimal. They’re dedicated to product quality and customer service.
There were issues early on, but that’s expected with any new project. NextME has been an amazing partner; they keep us updated and do quick turnarounds. Most problems resulted from poor internet connections. That isn’t NextME’s fault, but they still come in the restaurant to help.