Mend

recensione di Mend

Commenti: mi ha aiutato molto

Aspetti positivi:

ottimo software per prenotare appuntamento

Aspetti negativi:

ritango cha lacune funzionalita per la televisita siano migliorabili

Telehealth Visit

Commenti: The Representative from Mend did a magnificent job.

Aspetti positivi:

I liked the attentiveness by the nurse that I spoke with. She was really eager to know and seemed to enjoy what she does. Very thorough in providing excellent care.

Aspetti negativi:

The Representative did a great job and met my needs

1st Session

Commenti: Great so far. Just the beginning. I gave [sensitive content hidden] a lot of background about what I am trying to resolve and the future outcome.

Aspetti positivi:

So far so good! 1st session. Easy to sign on and the same time next week which is great for my schedule and convenient.

Aspetti negativi:

Nothing so far about what we spoke about tonight. Next week we can ask more questions of each other on how this works and see some solid results.

Connection issues are a norm with your service

Commenti: Fair

Aspetti positivi:

I can discuss my problems from home not only in the office

Aspetti negativi:

The repeated connection issues during appointment consumed a lot of my time with my provider

Trust and Understanding

Commenti: My husband and I moved to Honolulu from NYC because our grandson was born here! He was born the same day my brother was killed in a car crash on a mountain road, speed limit 75 mph. I'm still going through early grief after the shock. But Mend therapy helps me embrace the joy and love of Honolulu even as I'm enfolded by brother's sudden death.

Aspetti positivi:

[sensitive content hidden] is sympathetic, reassuring, and even inspiring when I discuss my worries with her. She helps me recognize my limits correctly so I'm less likely to interfere even when I know my efforts may backfire. She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily challenging time.

Aspetti negativi:

Sometimes my internet connection or hers interrupts us, but even if I cannot see her and she cannot see me, we talk things through. Trust and clear communication are not disrupted by intermittent outages. Generally, I'm someone who prefers "in person" consultation, but my schedule is busy and no doubt hers is busier. This works for me.

All stars for doctor appointment

Commenti: Overall I highly recommend this service.

Aspetti positivi:

The sound quality is amazing. Also got put in with my provider with minimal delay.

Aspetti negativi:

The sound quality is amazing. It was crystal clear and no feedback

Does not apply

Commenti: Friendly and professional medical provider

Aspetti positivi:

The personal care, attentiveness, and easy access to medical care in a timely manner

Aspetti negativi:

There is nothing at the moment to review

Excellent Service

Commenti: Was promot, timely, quick, and the staff actually LISTENED

Aspetti positivi:

Very efficie t and patient friendly. Great staff!

Aspetti negativi:

I have no criticizms. Could not have asked for a better experience

Thanks Alot!

Commenti: I really like this service. The test prior to the appointment let me know my device was working. I am very pleased and highly recommend

Aspetti positivi:

Convenient. Good customer service. Highly recommend

Aspetti negativi:

I dont have something i least liked. This is a good product that makes it easy especially for the working person

Reveiw of Mend

Commenti: wonderful - easy to communicate everything worked

Aspetti positivi:

easy to log in, liked that we could log in fast

Aspetti negativi:

can't upload my own background, wish we could upload our own photos

Tela visit

Aspetti positivi:

Very convenient and the provider was very helpful

Aspetti negativi:

None as of now its a convenient system to use

Great customer service but poor technology quality

Commenti: Tech needs major improvement, but communication was superb.

Aspetti positivi:

Customer service comfortability, documenting and charting appropriately, specific questions asked and answered, clarifications understood, flexibility to adjust scheduling; very personable.

Aspetti negativi:

Terms of services - use of Telehealth only available through consent, though terms state the patients info is not fully protected via emails and texts msg. Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well as barely any visibility of the person I spoke with due to being an almost microscopic size.

Virtual Call for symptoms of cold

Commenti: Enjoy it; watched some videos while in the waiting room chat. Pleasant conversation with the physician.

Aspetti positivi:

Very communicative, have never used virtual. Liked very much

Aspetti negativi:

The only issue we had; was that the camera froze while talking. Other than that everything was good.

Mend Review take 1

Commenti: It's cool. Better than going in. No coodies to pickup and privacy of my own environment.

Aspetti positivi:

Seeing my Drs face. Privacy and comfort of my own digs. Safe.

Aspetti negativi:

When I hit the wrong "go back" button and loose my video. I have to start all over because it closes.

Overall review

Commenti: Highly recommend [sensitive content hidden] Amazing guy

Aspetti positivi:

[sensitive content hidden] moral and social values. He’s also very understanding of almost any situation regarding personal or professional. Love him like my second dad. Keep up the great work dude you always seem to find a way to uplift me when I’m obviously feeling down. Love it. Thank you and the team so much

Aspetti negativi:

That I can’t see yall daily, sometimes I wish I had yall on speed dial haha

5 star just so good as an app very easy tonuse, easy instructions overall a very good experience, to have with your physician in realtime.

Commenti: Good experience i like how easy it is to use an communication with ur physician. I like how it has easy steps to follow. An saves some information privately

Aspetti positivi:

Its easy too use very helpful. Easy to speak with yout physician and nice to talk an see someone in real time. Not just a recorderd or prerecorderd video.

Aspetti negativi:

I dont like the video at beginning where it repeats same info. I also understand that some edlery may need itr r epeated if they know how to use it.

An awesome experience

Commenti: I love my overall experience with [sensitive content hidden] and the one that does my appointments sheeting up. They are very caring and very helpful. The doctors are amazing and caring.

Aspetti positivi:

[sensitive content hidden] was very caring and understanding. Love her concern for me.

Aspetti negativi:

Going to fast need to write down information down

Wisdom and experience = healing

Commenti: I truly appreciate having a therapist as good as [sensitive content hidden]. She is one in a million and you should be proud to have her on your team.

Aspetti positivi:

[sensitive content hidden], my therapist, is the most depthful and knowledgeable therapist that I have ever worked with. Her guidance and insight have been key to my healing progress. She can zero right in on the matters at hand and provide useful actions to take. Her sole interest is to make the healing permanent, not to keep a perpetual client.

Aspetti negativi:

So far I have no dislikes about the service. Maybe that the sessions are conducted via video rather than in person. I’m not sure if a layer of connection is lost by the remote nature of the process.

Great Application

Commenti: My experience has been from a patient's point of view and applies to the internet quality and the physicians' repore, and all those aspects are great.

Aspetti positivi:

Everything is in one space to accomplish desired goals.

Aspetti negativi:

There is nothing that I can think of while using the application.

Simply easily

Commenti: No problems, easy to use and self explaining

Aspetti positivi:

Ease of use, application is so very easy to use.

Aspetti negativi:

Too easy, almost simple. Even a child could comprehend.

Venus Smith EIT opinions

Commenti: Wonderful and life changing

Aspetti positivi:

All the features seem to be advantageous to my overall mental toughness and stability.

Aspetti negativi:

I don't have anything to criticize about this service.

Strength and progress

Commenti: My overall experience with Mend was great I was able to talk about the issues I’m dealing with that I would usually keep instead.

Aspetti positivi:

What I liked about Mend is being able to talk to someone in regards to how I’m feeling.

Aspetti negativi:

I really didn’t have any issues, I would say for people willing to use Mend find a good connection and a safe space.

Best Clinic ever!

Commenti: 5 stars! from the person who took my call, the assistant to the doctor and the doctor. When you feel so rotten, it's nice to have people with a smile and kindness. Your clinic is fairly close to where I live and they always work hard to get you seen.

Aspetti positivi:

Everyone is helpful and kind. Also they got me in so quick (this time, virtual).

Aspetti negativi:

Nothing. Everyone is very helpful. Location is good.

BDEnergy!!

Commenti: Positive Not too long, not too short, gave me what I needed

Aspetti positivi:

I like how quickly and convenient I was able to login to my portal to access my doctor appointment

Aspetti negativi:

Nothing Everything was satisfactory for me

Easy and Simple

Commenti: Reallt easy to use and very helpful in a difficult time.

Aspetti positivi:

It was really easy to connect with my therapist and very fruitful.

Aspetti negativi:

I can't think of anything so far. Maybe all the paperwork you have to do before every session, but that is a minor inconvenience.