MoeGo

Like having an assistant

Commenti: Great love it

Aspetti positivi:

Routing and smart scheduling helps me keep clients close together

Aspetti negativi:

Sometimes freezes on my ipad. Seems to have issues with Apple pro to

Great application, fantastic customer service, listens to clients

Commenti: They have been a partner to work with. Through the sales, implement and now execution, i have been nothing but impressed with the way the conduct their business. They listen and make changes. It is great to see an application company that does not get stuck in their own way by not making changes.

Aspetti positivi:

The scheduling tool allows us to run our business smoothly. Everyone on the team has access.

Aspetti negativi:

The marketing email tool is still new and needs some work.

MoeGo

Commenti: Started out great but didn't seem to be able.to get over the growing pains.

Aspetti positivi:

Started out super easy to use and fast customer support

Aspetti negativi:

The reports are super limited. It is impossible to get the information you need to make financial decisions, clean up you database, etc

Moego the best pet grooming software!

Commenti: Everything with Moego is seamlessly put together. All that we need is at our fingertips. Client info, pet info, checking out clients, scheduling, reminders, we feel they have everything worked out so well.

Aspetti positivi:

Moego is easy to use, seamless appt. scheduling, check in and check out. New features are always added and existed features always improved upon.

Aspetti negativi:

We did have a bit of trouble transferring from the previous program we used, but Moego quickly remedied that for the future.

Go MoeGo

Commenti: 5 stars

Aspetti positivi:

I love everything MoeGo has to offer, and the pricing.

Aspetti negativi:

I can not think of any cons at the moment

Breath of fresh air

Commenti: I have never had such reliable support.

Aspetti positivi:

I like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....

Aspetti negativi:

There are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.

Love MoeGo!

Commenti: MoeGo helps a ton in managing appointments and reducing the number of no shows through automatic reminders. Something we don't have to worry about and now can focus on other things!

Aspetti positivi:

Love the ease of use and the online booking capability

Aspetti negativi:

I would LOVE if they would have the ability to turn off booking ability for specific groomers on certain dogs (if "Groomer 1" doesn't want to groom Fluffy again, make it so that groomer is disabled for Fluffy both online and in app).

Highly recommend

Commenti: I have used a few other programs and moego is by far the best! You get what you pay for.

Aspetti positivi:

Very user friendly, has a lot of customizable options.

Aspetti negativi:

Cost per text adds up quickly. I only use messaging for reminder texts that are included. Otherwise it's a little expensive.

MoeGo is a good option for groomers

Aspetti positivi:

It's pretty easy to book new appointments and its great for encouraging recurring business. You have full control over most of your messaging and plenty of texts included with the plans. It makes for a really easy client management.The helpline is always quick to respond and pleasant to deal with.Ive always felt valued as a client and treated with respect.

Aspetti negativi:

My one real complaint is that they list the monthly cost in my currency (canadian) so I assumed they would charge me the conversion they showed there. However, I'm charged in USD so with fluctuating conversion and then credit card fees it's actually about 10% more than I originally expected. I'm on their grandfathered plan so its really not that big of a deal for me but at their new rates it's something that really needs to considered if you're not American.

This program saves my life.

Commenti: Great product, really saves me time since I am a team of one. Can quickly schedule appointments or set them up for recurring apointments.

Aspetti positivi:

Scheduling with smart schedule for mobile salons. Ease of setup. Love the radius set up for mobile salons. Customer account from their side.

Aspetti negativi:

Layouts to find certain buttons, sometimes there is lot of clicking to find the setting.

Best Pet Grooming Software!

Commenti: I have been using MoeGo for about 6 or 7 months now and I can’t believe I ever used paper before. My business has grown so much since I started using MoeGo and I am truly grateful. With features like online booking, smart scheduling, accepting credit card payments and even managing my retail items MoeGo truly has been an all in one pet grooming software made for groomers!!

Aspetti positivi:

Everything! MoeGo truly thinks of everything for Pet Groomers and this system truly is an all in one best way to run your business!

Aspetti negativi:

Nothing. MoeGo’s customer service team takes the time to list to all of their customers needs and improves their software monthly to increase satisfaction!

MoeGo user

Commenti: It's been amazing. We really enjoy using it and appreciate the groomer friendly system.

Aspetti positivi:

It's very user friendly. The reminders work way better than previous systems we used. It also helps the business by having a card on file.

Aspetti negativi:

With multiple groomers it would be nice to have more SMS. Also grooming notes on multiple dogs will show up on the other dog's file.

I love MoeGo! It helps keep everything organized.

Aspetti positivi:

We like the map feature. We also like how we can message clients off the app.

Aspetti negativi:

If we were able to see the time distance on our daily view. Drive time would be nice.

Great 10 out of 10 bones

Commenti: I would recommend to anyone starting out.

Aspetti positivi:

I like how easy it is to work MoeGo, any one of any age could work it!

Aspetti negativi:

I don’t have anything I hate currently. I’m still figuring it all out but MoeGo has been very helpful

Moego is the way to go!

Aspetti positivi:

What I love about Moego is that it is easy to use. It sends reminders, agreements, and scheduling to customers, and you can have the option to book online.

Aspetti negativi:

I honestly haven't found anything I don't like.

I can not say enough about MoeGo!!!

Commenti: MoeGo has helped take so much off our plate and given us everything we need to keep our customers and our mobile techs happy.

Aspetti positivi:

Their customer service is top-notch! They always respond, respond quickly, and answer questions thoroughly. They take note of and implement customer ideas, and roll out improvement after improvement of their already great software.

Aspetti negativi:

Can't think of much negative to say at all, except I wish they integrated with our other apps, which would be extremely helpful.

Great software

Commenti: Wonderful

Aspetti positivi:

Ease of use! Extremely user-friendly and easily integratable with Square

Aspetti negativi:

Needs to be more customizable as far as running reports, and only being able to use excel. Would like to be able to use or integrate with different programs.

Amazing software

Aspetti positivi:

So easy to manage the calendar, I love the online booking system which made my life so productive, Two ways text messaging. And the system hasn't been down not a single time.

Aspetti negativi:

Absolutely nothing. The system covers all my business needs

MoeGo is awesome

Commenti: I love MoeGo and will never change.

Aspetti positivi:

I love their customer service!They are fast and efficient.

Aspetti negativi:

I don’t like that if I incorporate Stripe, I must go through MoeGo to check statuses of pending charges.

MoeGo! A must to run your whole Grooming Business!!

Aspetti positivi:

MoeGo is the very best software for dog grooming! We own a grooming salon and are growing so fast. MoeGo is having no problem keeping up! We recommend it to any groomers in our groups who are looking for a new way to organize and run their grooming business. AND...The customer service is excellent. I have never had to wait for more than a minute for my question be be answered! Use MoeGo...You will not regret it!!

Aspetti negativi:

There is really nothing that MoeGo does not do wonderfully!

Love MoeGo!

Aspetti positivi:

It is very user friendly. Customer service is great!

Aspetti negativi:

The price of texts is quite high compared to other programs

I'm addicted to this program!

Commenti: It's super simple to use, easy to learn (even for slower people like me), and the customer service is outstanding. They answer questions for me daily and so far they haven't run out of patience with me haha.

Aspetti positivi:

I love that I can easily access everything I need,even on the go or at my grooming table.

Aspetti negativi:

I feel it would be a well rounded program if they offered different color labels for separate dogs inside one family, and the addition of boarding booking would be incredible.

Unorganized to organized

Aspetti positivi:

This has helped me keep all my appointments in one area. I love the features that keep improving,the customer service is amazing.

Aspetti negativi:

I don’t have anything about MoeGo that I don’t like

Great

Aspetti positivi:

Ease of use, has all the features I want

Aspetti negativi:

If you want to take advantage of everything MoeGo offers the price goes up dramatically

MoeGo is Awesome!

Aspetti positivi:

MoeGo makes it so easy to make appointments, communicate with clients through text and check clients out to pay.

Aspetti negativi:

The main thing for me is I would like to be able to select the amount of dogs and time slots I book in a day, but MoeGo's features make it so I can work around that.